Pan Pacific Hanoi

Executive Suite | Down comforters, minibar, in-room safe, desk

Combined shower/tub, free toiletries, hair dryer, bathrobes

8.8 / 10.0

Outstanding(870 Ratings)

Hotel in Hanoi

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Hanoi hotel in Ba Dinh with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Pan Pacific Hanoi offers 273 accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1 mi

Vietnam Museum of Ethnology

2.7 mi

My Dinh National Stadium

5.2 mi

Hanoi Old Quarter

1.3 mi

Available Rooms

Deluxe Room, 1 King Bed

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 King Bed

1 King • 430 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room Lake View, 1 King Bed

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 King Bed

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds

2 Single • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Pan Pacific Hanoi

$$$$

8.8 / 10.0

Outstanding(870 Ratings)

Hotel in Hanoi

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1 mi

Vietnam Museum of Ethnology

2.7 mi

My Dinh National Stadium

5.2 mi

Hanoi Old Quarter

1.3 mi

Available Rooms

Deluxe Room, 1 King Bed

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 King Bed

1 King • 430 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room Lake View, 1 King Bed

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 King Bed

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds

2 Single • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Outstanding(870 Ratings)

5.0 / 10.0

Nov 2024

It was perfect. The staff are very polite and helpful. The restaurant staff are very attentive and polite. The front desk staff are very helpful and attentive. I have nothing to complain about the hotel.

5.0 / 10.0

Oct 2024

I want to live here.

5.0 / 10.0

Sep 2024

Great service from all the staff the moment we step into the hotel. Check in was super smooth and the room that we had is comfortable and well appointed. Special shout out to Ms Mia from the Pacific Lounge. She can converse very well and is very pleasant, making us feel at home and comfortable.

8.0 / 10.0

Sep 2024

I ordered breakfast to take out, but it wasn't ready when I checked out.

10.0 / 10.0

Aug 2024

upscale property. I get what i paid for

10.0 / 10.0

Aug 2024

We stayed at the hotel for only around 12-13 hours. But it was a good stay. Breakfast and dinner was great.

5.0 / 10.0

May 2024

Excellent services

4.0 / 10.0

Apr 2024

The fixtures were old and unlike any other five star hotel, it charged me for extra bottle of water beyond 1 litre per day. The bathroom fixtures need to be re looked and food options as well

2.0 / 10.0

Apr 2024

The hotel overall is not bad however my room was not clean it look unkept. The carpet was dirty and the walls and feeling was dirty as well . The room smell like mold. We cancelled the next reservation we had for another day and change hotels

8.0 / 10.0

Apr 2024

Good

8.0 / 10.0

Mar 2024

Good

10.0 / 10.0

Mar 2024

Our stay was wonderful! I highly recommend this property!

10.0 / 10.0

Mar 2024

Very nice property.

10.0 / 10.0

Mar 2024

The hotel is extremely neat and beautiful. The only issue is that it's abit far from old quarter.

8.0 / 10.0

Feb 2024

Staff not always friendly, property dated, need renewal

5.0 / 10.0

Jan 2024

Great service

3.0 / 10.0

Jan 2024

I stayed at this hotel twice this year, first tine experience was good second time I wasn’t happy. There were some black hair on my bathtub when I checked in. Duvet cover had a hole, shower faucet was not attached to the wall property. I also went for a massage with a friend at the hotel and both of us were not happy with the way the massage was done, it wasn’t professional, the day before in old town for half price we got a better quality massage. I rate this hotel 4 star.

10.0 / 10.0

Jan 2024

Good customer services, within walking distances to places and facilities clean.

10.0 / 10.0

Oct 2023

Staffs were polite and professional. The area is a short distance from a lot of attraction. We enjoyed our quiet and private stay there

8.0 / 10.0

Aug 2023

good

8.0 / 10.0

Aug 2023

Price reasonable good break fast

10.0 / 10.0

Aug 2023

The staff was exceptionally helpful my stomach wasnt feeling so great and they gave us a free late check out which really was so nice. The property is amazing, the spa is lovely and all facilities are kept to a high standard of excellence

4.0 / 10.0

Jul 2023

Nice stay on Pan Pacific Hanoi. The staff were great and really friendly. However it is apparent that the hotel building is quite old. Some of the rooms clearly has been renovated and brought up to date

10.0 / 10.0

Mar 2023

Staff was extremely helpful when I needed to rebook my reservation. The area is nice to walk around with several local places to eat.

8.0 / 10.0

Mar 2023

Very clean hotel and good amenities. Great breakfast. It is a bit far from sight-seeing. Best if you want quiet spot outside city center. Rooms very nice but warm, hard to control AC. Next time I would stay closer to center.

4.0 / 10.0

Feb 2023

Comfortable, amazing staff, great spa and gym with excellent yoga and pilates classes. My only mention is that it's a bit noisy - the rooms not very sound proof.

10.0 / 10.0

Feb 2023

This hotel was beautiful and clean! The rooms were spacious and the bathroom and shower were very nice! Staff were friendly as well.

10.0 / 10.0

Feb 2023

We were very pleased that we booked a club room as it meant we had all day access to the Pacific Club Lounge including helpful and friendly staff, and refreshments including breakfast, afternoon tea and evening meal.

10.0 / 10.0

Jan 2023

I have stayed at the Pan Pacific 3 times within the past 2 weeks and will definitely be back. It is a beautiful modern hotel with wonderful facilities and staff. The gym & pool area is fantastic. The front desk manager Brian does an outstanding job, his friendly & professional demeanor will make any guest feel welcome. Thank you Brian.

8.0 / 10.0

Jan 2023

The rest room in the lobby is stink and dirty! Please clean !

4.0 / 10.0

Jan 2023

A great hotel located away from all the hustle bustle of the old quarter, yet not too far away. It is easily accessible via public transport or if you are adventurous you could walk it passing through great neighborhoods. You will be find cafe's and a convenience store at a walkable distance. The Hotel has great amenities such as a fitness room, coffee shop, restaurant, rooftop bar etc.. The hotel somehow is pleasantly lively as you will find visitors walking in throughout the day. The property has well trained staff always ready to cater and pamper your needs, they are polite and friendly! The property over looks the lake and the city on the other side, and choosing a lake view room will make it a delight! However they do need to match the modern luxuries of a modern hotel in some area's such as the switch plates, electricity buttons & room amenities, not that is its bad or inconvenient but does give you a feeling of the early 2000's! Overall staying at this property was comfortable, relaxing and affordable!

8.0 / 10.0

Jan 2023

the staffs are very friendly and helpful from the concierge to the front desk especially My and dining area. We enjoy our stay and will definitely come back. There's nothing to say about not liking the place. Thank you for your service.

3.0 / 10.0

Dec 2022

The hotel’s ok, location isn’t the best for first timers.

10.0 / 10.0

Dec 2022

Good location and beautiful view of lake

4.0 / 10.0

Dec 2022

Very good service overall

5.0 / 10.0

Dec 2022

Nice view hotel.

4.0 / 10.0

Oct 2022

Great location. Hotel is clean.

10.0 / 10.0

Aug 2022

Perfect

10.0 / 10.0

Jun 2022

Enjoyed my stay at this location.. beautiful hotel and tge staff was quite friendly and helpful..

2.0 / 10.0

Mar 2020

Nice hotel, but nothing exceptional.Hotel was empty (coronavirus) but no upgrade.Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30.Regarding room and service everything is ok, but do not expect a nice commercial attention

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $39 per night. This rental is $94 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Pan Pacific Hanoi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Pan Pacific Hanoi. Enjoy the water!

Is Pan Pacific Hanoi pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pan Pacific Hanoi?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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9.8 / 10.0

Outstanding(1,009 Ratings)

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Pan Pacific Hanoi

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed

Studio Suite, 1 King Bed

Premier Room Lake View, 1 King Bed

Club Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Pan Pacific Hanoi

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed

Studio Suite, 1 King Bed

Premier Room Lake View, 1 King Bed

Club Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Pan Pacific Hanoi pet friendly?

What amenities are available at Pan Pacific Hanoi?

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