The Ritz-Carlton O‘ahu, Turtle Bay
Resort in Kawela Bay, HI
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this resort
Luxury resort on the beach, with 5 outdoor pools
Spend the day relaxing at the beach, practicing your swing on The Ritz-Carlton O‘ahu, Turtle Bay's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.
Spend the day relaxing at the beach, practicing your swing on The Ritz-Carlton O‘ahu, Turtle Bay's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.
This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Kawela Bay, HI
Available Rooms
Club Room, 1 King Bed, Balcony, Oceanfront
1 King • 478 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Club Room, 2 Queen Beds, Balcony, Oceanfront
2 Queen • 478 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Lanai, Ocean View
1 King • 1 Sofa • 478 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premium Room, 1 King Bed, Lanai, Oceanfront
1 King • 478 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Lanai, Ocean View
2 Queen • 478 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
This Hotel was a dream. The staff were absolutely amazing!!
4.0 / 10.0
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however.
Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked.
They seem communication challenged honestly.
While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room.
Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together.
What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
5.0 / 10.0
This is what Hawaii should be! its the gold standard. amazing amenities, amazing service. every bit worth it.
5.0 / 10.0
It was a great view; however, we were not given a balcony. The room did have a sliding door and a view of the ocean. We had some discrepancies with adding the breakfast for two for $100; when we went to the buffet, we were charged for the breakfast and told to dispute the charge upon check out, and that was a bit of a drag to have to go through, so I would recommend not buying into the breakfast option beforehand unless you want to go through that at check out. The pools are exceptional at this resort, and the drinks are strong. The stay was enjoyable, and I was glad to book it at the last minute to visit my schoolmate on the north shore; we all had fun!
5.0 / 10.0
One word: Perfection
10.0 / 10.0
Highly recommend staying here for a north shore experience. Beautiful surroundings, lots of activities going on on the property, and excellent dining options.
10.0 / 10.0
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
10.0 / 10.0
Everything is convenient. But response is very slow whenever we request something.
10.0 / 10.0
We just love Turtle Bay we have been visiting for years and always come back.
10.0 / 10.0
Best place ever staff were so kind and helpful...
Thanks so much
10.0 / 10.0
Beautiful
10.0 / 10.0
Excellent staff and beautiful resort!
10.0 / 10.0
This is an amazing resort! Every room has an amazing view of the ocean, the ovations on the rooms and facility is amazing, and there are so many activities that can be done within walking distance of the resort. Highly recommend this wonderful resort and location!
10.0 / 10.0
thanks
8.0 / 10.0
The resort is huge and very beautiful. Food is also good even if there aren’t many options.
Down sides they don’t have Kidsclub and they don’t do turn down which is odd.
10.0 / 10.0
Incredible hotel will go back anytime.
10.0 / 10.0
This is my 4th summer at this property and my family and I love it! Surrounded by so many beautiful beaches and options.
10.0 / 10.0
Beautiful property with an attentive and wonderful staff. Bungalow rooms are amazing.
5.0 / 10.0
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
4.0 / 10.0
Interior refurbished, but exterior shows its age.
Too many complaints to detail in this review.
Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
10.0 / 10.0
Great resort! Wonderful friendly staff!
10.0 / 10.0
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends.
The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
6.0 / 10.0
Property itself is nice. Recent Ritz conversion but service is not a Ritz or on par with a Four Seasons. Service is like a regular Marriott or Hyatt. Nickle and dime for everything makes you despise the amenities. Much better options elsewhere.
10.0 / 10.0
Incredible stay. If you have the money, pick here!
8.0 / 10.0
Lot’s to do here, enough subbed is great, and the area was quiet and relaxing.
10.0 / 10.0
Turtle Bay is amazing. Top notch place. You really could not ask for more.
10.0 / 10.0
Awsome!
10.0 / 10.0
Best hotel my family has ever been to. Wonderful staff and facilities.
10.0 / 10.0
My daughters and granddaughter loved the resort, it was beautiful. We were fortunate that the things we had plan were closed by and the drive was amazing! Definitely we will be returning the next time we come back to Hawaii. Thank you for an amazing time!
10.0 / 10.0
Absolutely beautiful. Staff is wonderful and friendly, super attentive. Beds were comfy and blankets soft. Spacious room with beautiful view.
Only 2 complaints- the power went off in the early morning (5am) and was off for several hours. My family needs a fan to sleep so we all got an awful nights rest. I reached out and asked what was happening and it wasn’t until hours later that I got “we are sorry”
Also, the surf lesson was a big disappointment. Very expensive and my son only got the try a wave 3-4 times. The shop tried to make it right (thank you!) but he wasn’t able to make it back for another lesson.
Other than those two things, it was lovely.
10.0 / 10.0
Great place
6.0 / 10.0
Food was average and below compared to the ridiculous prices.
10.0 / 10.0
Beautiful resort!!
10.0 / 10.0
The lobby was beautiful. The beds were uncomfortable. The additional $50/day for the resort fee on top of pretty steep room rates was annoying.
10.0 / 10.0
Best hotel on the Island
2.0 / 10.0
We chose this resort for its family-friendly reputation, but this experience has left us deeply disappointed and concerned. I strongly urge the management to improve their monitoring and enforcement of appropriate behavior to ensure a safe and suitable environment for all guests.
10.0 / 10.0
Great remote location in paradise with spectacular views of the North Shore. Rooms, food and service was fabulous. High end amenities and lots of on-site activities.
2.0 / 10.0
The only thing that may have justified the high price per night was the beautiful property and location.
Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm.
Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
10.0 / 10.0
Very relaxing
10.0 / 10.0
This was the best and beautiful resort . Turtle Bay Resort would highly recommend to anyone visiting Oahu.
FAQs
How much does this resort cost compared to others in Kawela Bay?
The average price for a rental in Kawela Bay is $515 per night. This rental is $616 above the average.
Is parking included with this resort?
Parking is not specified as an available amenity at The Ritz-Carlton O‘ahu, Turtle Bay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Ritz-Carlton O‘ahu, Turtle Bay. Enjoy the water!
Is The Ritz-Carlton O‘ahu, Turtle Bay pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Ritz-Carlton O‘ahu, Turtle Bay?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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