The Pacific Sutera Hotel

3 outdoor pools, pool umbrellas, sun loungers

Sauna, spa tub, aromatherapy, facials, massage/treatment rooms

Memory foam beds, minibar, in-room safe, desk

Separate tub and shower, deep soaking tub, rainfall showerhead

4.1 / 5.0

Excellent(1,001 Ratings)

Resort in Kota Kinabalu

5-Star Resort

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Luxury resort on the beach, with 3 outdoor pools
Spend the day at The Pacific Sutera Hotel's private white sand beach, relax by one of the 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
The Pacific Sutera Hotel offers 500 accommodations with minibars and safes. Beds feature memory foam mattresses. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Kota Kinabalu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and 3 indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kota Kinabalu

Nearby attractions

Polumpung Melangkap View Camp Site

32.2 mi

Tanjung Aru Perdana Park

1.2 mi

Mari Mari Cultural Village

10 mi

Taman Ujana Rimba Tropika

1.5 mi

Available Rooms

Deluxe King

1 King • 355 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Sea View King

1 King • 355 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Pacific Junior Suite

1 King • 807 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Pacific Executive Suite

1 King • 1130 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin

2 Single • 351 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

The Pacific Sutera Hotel

$$$$

4.1 / 5.0

Excellent(1,001 Ratings)

Resort in Kota Kinabalu

5-Star Resort

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kota Kinabalu

Nearby attractions

Polumpung Melangkap View Camp Site

32.2 mi

Tanjung Aru Perdana Park

1.2 mi

Mari Mari Cultural Village

10 mi

Taman Ujana Rimba Tropika

1.5 mi

Available Rooms

Deluxe King

1 King • 355 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Sea View King

1 King • 355 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Pacific Junior Suite

1 King • 807 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Pacific Executive Suite

1 King • 1130 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin

2 Single • 351 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(1,001 Ratings)

1.0 / 5.0

Dec 2024

Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.

4.0 / 5.0

Aug 2024

an incredible view and sunset on the islands. Next to marina and boats to the islands. Very generous breakfast and nice designed swimming pool. A small beach that needs to be cleaned

2.0 / 5.0

Aug 2024

Unprofessional reception service.

5.0 / 5.0

Aug 2024

All staffs are so kind.

5.0 / 5.0

Aug 2024

Such a great resort!

4.0 / 5.0

Jul 2024

All acceptable except for the TV programme is very limited

5.0 / 5.0

Jul 2024

Convenient location close to local malls, attractions and the airport.

2.0 / 5.0

Jul 2024

Old hotel, though well maintained. Great view, nice environment. Highly recommended. Will come back again.

5.0 / 5.0

Jul 2024

Access Location Beach

2.0 / 5.0

Jun 2024

Amazing experience with the frontdesk. Thank you for the upgrade. The room still maintain the old style design. Without the usb port.

0.5 / 5.0

Jun 2024

The worst hotel I have ever stayed in. The hotel is old, staff are not kind at all. The emergancy alrm was rining during the whole night. Bathroom was blocked and asked to fix it out many times but they sent someone after 3 hours and it was still not working.

2.0 / 5.0

Jun 2024

Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.

2.5 / 5.0

May 2024

Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work

4.0 / 5.0

May 2024

The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash.

5.0 / 5.0

Apr 2024

A resort for relaxing and chill…

3.0 / 5.0

Nov 2023

Overall nice hotel. for a 5 star resort i expected more. upon arrival i was asked to pay again even though i had already paid and had proof of a receipt, the staff refused to let us check in without paying again. now i have to wait 2 weeks for them to process the second payment i made. buffet had many options but was tailored more as dinner food than breakfast food (hygiene wise, many food items were not kept hot but were lukewarm and some items were completely uncovered). in turn i have food poisoning and i had not eaten outside the hotel. the staff are mostly friendly although we had an altercation with someone who works at the marina club (adjoining property) who refused to help us with directions back to the hotel. room facilities were nice but no tv channels, bed is not very comfortable and the toilet started leaking around the second day. i wouldn’t stay here again but for this experience it was fine as we only stayed a few days and our main purpose was to relax

4.0 / 5.0

Nov 2023

We had a relaxing time, the resort is very nice and the people are helpful and friendly. Personally, we think that drinking water should be available without costs.

1.0 / 5.0

Sep 2023

Too old, need renovation

5.0 / 5.0

Sep 2023

Very helpful and efficient staff

5.0 / 5.0

Aug 2023

I like all of this hotel such as room condition, swimming pool and even staff there. I highly recommend this hotel to other people who are looking for hotels in Kota Kinabalu.

3.0 / 5.0

Jul 2023

hope for more clean

4.0 / 5.0

Jul 2023

We enjoy the convenience of playing golf in Sutera Harbour Golf Resort.

5.0 / 5.0

Jun 2023

Sooooo nice people are working here. Every minute I stayed here was quite impressive. Wish I could visit again Thanks!

5.0 / 5.0

Jun 2023

Pacific Sutera offers a spectacular sea view and it is a place that gives you a sense of tranquility if you wish to get away from the city. Buffet spread at Cafe Boleh is of great variety and good quality. Staff is courteous and helpful. The only drawback is that the beach is too small and was a bit disappointing. Nevertheless, it is a very clean and well maintained beach. I will stay at Pacific Sutera again if given the opportunity to visit KK.

5.0 / 5.0

Jun 2023

very good place

5.0 / 5.0

Mar 2023

Beautiful hotel and wonderful caring staff who cannot do enough to make your stay perfect. We had a lovely room on 11th floor with sea and marina views. We dined in each evening and cannot recommend this hotel highly enough.

5.0 / 5.0

Jan 2023

Very nice place conveniently located in KK.

4.0 / 5.0

Jan 2023

Decent hotel, although was only there for a short overnight stay. Grocery and food is a convenient short walk across the street.

2.5 / 5.0

Sep 2022

Lovely upmarket hotel/ resort. Great breakfast every morning with lots of options and different choices each day. Staff were friendly and welcoming .the pool was clean was fantastic. Lots of sunny and also shaded seating options. The bed was comfortable. Rooms spacious. We enjoyed the high tea, food was lovely and the veiws amazing. Dinner one night in the restaurant was lux. Food amazing, our server ' Karen' was so friendly and was attentive. We had a nice chat too. Overall a really nice place to stay. Highly recommended.

4.0 / 5.0

Jul 2022

the location is near the town area. the room is clean

3.0 / 5.0

Jul 2022

TV only had 1 cable channel AXN, all other cable channels not available. No coffee & tea facilities in room. Elevator to 1st floor not working and to get to the beach, had to climb down stairs, not good for my knees.

2.5 / 5.0

Jun 2022

Hotel with very good security. Room is clean and spacious. A lot of greenery with beautiful sea view. Breakfast is good and location of the hotel is very convenient to travel to the city.

2.5 / 5.0

May 2022

Love the nature,the cozy room,and the majestic sunset

2.5 / 5.0

May 2022

Amazing

2.0 / 5.0

Jan 2020

Breakfast need to be improved.....................

1.0 / 5.0

Jan 2020

The stamper was put on in front of the beach towel picker, and the pool staff tried to give him alcohol balls just because the band ran out. So when I tried to go to the information center, the staff got my band. Also, when the ants came out of the room and told the Information Center, they were saying that they had eaten the room without a word of apology and that they would send pesticides. It's under renovation, so I couldn't rest in the room during the day.

1.5 / 5.0

Jan 2020

The hotel and its facilities were amazing. Some items that could be improved: - we were on the 8th floor and from 5pm to 1am we could hear loud music coming from the sky lounge. This was not ideal - when providing feedback, we felt the staff simply apologised without actually wanting to listen to concerns and doing something about it - the yogurt served during breakfast was off 3 days in a row despite informing the kitchen staff. We requested to speak to the general manager but he/she didn’t meet with us - instead we met with the chef. A bit disappointment as we felt the hotel staff tend to just shift blame without taking any responsibilities

2.5 / 5.0

Jan 2020

Fancy hotel and nice pool, perfect place for my family to stay and enjoy

2.5 / 5.0

Dec 2019

The service was excellent, the buffet dinner worth every penny and the experience was amazing.

2.0 / 5.0

Dec 2019

Nice and clean. Food is decent and the staff are helpful.

FAQs

How much does this resort cost compared to others in Kota Kinabalu?

The average price for a rental in Kota Kinabalu is $42 per night. This rental is $82 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at The Pacific Sutera Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at The Pacific Sutera Hotel. Enjoy the water!

Is The Pacific Sutera Hotel pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Pacific Sutera Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Garden · Air conditioner · Internet / Wifi

Enjoy the best of Kota Kinabalu in our Resort, Kokol Haven Resort. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

The Pacific Sutera Hotel

Resort in Kota Kinabalu

Reasons to book

About this resort

Amenities

Map of Kota Kinabalu

Nearby attractions

Available Rooms

Deluxe King

Deluxe Sea View King

Pacific Junior Suite

Pacific Executive Suite

Deluxe Twin

The Pacific Sutera Hotel

Resort in Kota Kinabalu

Reasons to book

About this resort

Amenities

Map of Kota Kinabalu

Nearby attractions

Available Rooms

Deluxe King

Deluxe Sea View King

Pacific Junior Suite

Pacific Executive Suite

Deluxe Twin

Ratings and reviews

FAQs

How much does this resort cost compared to others in Kota Kinabalu?

Is parking included with this resort?

Is there a pool at this resort?

Is The Pacific Sutera Hotel pet friendly?

What amenities are available at The Pacific Sutera Hotel?

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