Copthorne Hotel and Resort Queenstown Lakefront
4.1
Excellent(996 Reviews)Hotel in Queenstown
4-Star Hotel
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
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About this hotel
Eco-certified Queenstown hotel in Queenstown City Centre with a 24-hour front desk
A restaurant, a bar/lounge, and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Copthorne Hotel and Resort Queenstown Lakefront offers 187 accommodations with safes and hair dryers. Satellite television is provided.
Recreational amenities at the hotel include a spa tub.
A restaurant, a bar/lounge, and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Copthorne Hotel and Resort Queenstown Lakefront offers 187 accommodations with safes and hair dryers. Satellite television is provided.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Queenstown
Available Rooms
Junior Suite
1 King • 592 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Lakeview 2 Double
2 Double • 301 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior 2 Double
2 Double • 301 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior King
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Lakeview King
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.1
Excellent(996 Reviews)4.1
Decent stay but a little run down and outdated for amenities. Good walking distance from city centre. View from the window was good but the shower pressure was terrible.
4.1
I stayed at the hotel for two nights with 3 visiting friends from Japan. The rooms were clean, the reception staff helpful and the overall experience was great.
4.1
mixture of business and holiday. dated decor but friendly staff, and issues addressed promptly and junior suite very generous in size with 2 toilets for a 2 person room.
4.1
The room we booked had fantastic views of the lake and mountains. Reception area was quite smart and impressive. The soft furnishings within the room had a fusty smell which was a let down. On day of departure we were repeatedly unable to enter our room after breakfast (before 0900) although we had made reception aware. Ben in the restaurant was very competent, helpful and friendly. Thanks for your hospitality.
4.1
Hotel was in a good position. Close to the town. It was clean and the staff helpful
4.1
Loved the location and our room 1455
4.1
No drinking water in the room. Heater was pretty average didnt heat the room properly. Wifi was terrible.
4.1
Could provide spa robes & shoes for the spa, especially being it winter and the facility is outside
4.1
The Copthorne is getting quite tired these days but the staff are excellent and you can’t ruin that wonderful view.
A bit of a tidy up and facelift and it would go back to being one of the very best in Queenstown
4.1
My room was in need of updating. The blackout curtains were old and torn. Wallpaper was starting to peel in places. Wifi would connect but not work at all. Bathroom was clearly recently renovated. Room needed similar updates. Hallways were not well insulated throughout the hotel and it was drafty. Views were stunning and very convenient to downtown Queenstown.
4.1
It is getting a little dated but the view and position is perfect.. no real bar person just restaurant staff doing cocktails from a book.. but overall had a great stay and would consider coming back for sure
4.1
Convenient to town and lovely service at front desk.
4.1
Great people, nature and food
4.1
it is a bit outdated, please be aware there is no air conditioner in room, there is a heater only. No extraction fan in the bathroom or it is not working. There is not much air circulation. I should have chosen Hilton for the same price offered.
4.1
Fantastic views and position.
4.1
Good walking distance from town centre. Ordered food and drink and was waiting 50 minutes for drinks which should’ve taken 10 at the most. It wasn’t a busy night. When reminded of our order the staff still took another 15-20 to make it as.
4.1
Absolutely recommend! The best place for a great price and convenience! Literally would not recommend a better hotel
4.1
Good location but that is really the only thing it has going for it. Room cleanliness was obviously done hastily (hairs and stains aren't what I expect, especially at this price point) and walls are thin. Room was a pretty good size, though.
4.1
Stay was welcoming and really pleasant.
4.1
Someone had clearly been smoking in our room and it reeked of cigarettes. We let the staff know who came by and sprayed the floor- didn’t make much difference. We slept with the window open. Property is a bit dated but very comfortable. Aside from the smoke smell, would recommend for sure.
4.1
Older property, good sized room. Friendly staff.
4.1
The staff was friendly and nice, but there were a lot of breakdowns, because the hotel was old. There were problems with the refrigerator and heater.
4.1
I like the area, close to city centre. Beautiful lake view. But the hotel is quite old, especially the bathroom
4.1
Nice and convenient and an easy walk down to Queenstown waterfront. A bit dated, but we could see that the property is making an effort to modernise with fresh paints, carpets etc
4.1
No hot water at shower, rude and abusive tenents, still waiting for my security deposit to be reterned to me and it has been over a week now, to be honest what a bloody rip off.
4.1
Amazing views. The restaurant served a variety of delicious food.
4.1
This property was in a convenient location and front desk staff were nice. Breakfast options limited for dietary needs and staff not very friendly. Views lovely.
4.1
No air conditioning apart from a wall fitted heater and a fan. For winter might not be a problem. However one of the nights we spent at the hotel the temperature was 6-7 degrees higher than average and we really missed air conditioning. Onsite parking wasn’t free for in-house guests, which is usually free. Therefore it was kind of misleading. Should have mentioned that under hotel facilities
4.1
We had a disgruntled and argumentative person staying in the room above us that verbally abused and threatened me personally over the balcony, repeated calls to the lobby and security failed to remove this person from the facility even after other guests and locals complained about the man’s nature resulting in NO sleep as he was still playing music and yelling in an intoxicated manner , repeated calls to security failed to stop it , VERY poor actions from the hotel to protect its guests
4.1
Arrived after check in time to find our room wasn't ready and they couldn't tell us when it would be. Then we where provided with a garage card so we could park our car but they didn't let us know that they over sell carparks so you are not guaranteed a spot even when paying for one. Once we finally where able to check into our room discovered stained and marked bedding, no room information and the room was extremely hot. Would think twice about staying again.
4.1
It's proximity to Queenstown CBD. Staff were friendly and helpful
4.1
Beautiful view especially with the snow. Nice and quiet & warm
4.1
A lovely and comfortable room with great views of the lake.
4.1
Lovely view of the lake. Large, comfortable room. Easy walk into town. Helpful staff
4.1
Nice views of the lake and a handy location, but hotel was tired and did not impress as expected. No outdoor furniture to enjoy balcony, no Netflix or Sky in room.
4.1
Great view of lake & mountains. King bed was very comfortable.
4.1
It was a nice hotel and a clean place to stay. The layout of the hotel is confusing and the front desk does not do a very good job explaining how to get around.
4.1
Good enough for the price - not far from the city centre but more attention needs to be paid to cleaning.
4.1
A normally good accommodation with a nice view of the lake. However, lousy WiFi that did not work in the room but only in the corridor. Unfortunately no free parking.
4.1
Other than awkwardness of finding hotel (sister property close by) and parking car, great experience. Super staff and location a short walk from centre of town
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is $263 per night. This rental is $120 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Copthorne Hotel and Resort Queenstown Lakefront. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Copthorne Hotel and Resort Queenstown Lakefront pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Copthorne Hotel and Resort Queenstown Lakefront?
We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, balcony or patio, and hot tub or spa.
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