TownePlace Suites by Marriott Metairie New Orleans
About this hotel
Suburban New Orleans hotel in Elmwood with free breakfast This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request. TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Elmwood, LA
Hotel in Elmwood, LA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.2/5.0
Excellent(772 Reviews)
3.0
It is a suitable accommodation for the family to stay for a short period of time. It was clean and cool.
5.0
The staff and the manager were so nice and polite. There was a storm coming through it was very bad. We had some water leaking through the bathroom. I called the desk and the front desk clerk came to the room less than 4 mins and changed our room and checked on us through your the night. The next morning the ladies bathroom was being cleaned and my daughter walk up to it and the manager told her to use the men’s bathroom because it was just clenched and he stood outside the door until she was finished. We checked out but due to repairs at our home we had to check back in. Really clean and nice.
3.0
The staff were soo nice! The room we stayed in was the two bedroom suite. The facilities were a little ran down but great set up for two friends traveling wanting privacy at the end of the day. Unfortunately, our room did not have air conditioning and our room remained a balmy 80 degrees. We told the staff twice about having no AC, but all they said was that they’d let the manager know. I never heard back. When I was checking in, a leaving guest also stated the same thing about their AC not working. A little bit of updating and this place could be great! For additional reference, this hotel is in a safe area, near food options and a good 20 minute drive to the quarter.
6.0
The area for breakfast was too small, not enough tables to sit. Poor breakfast, the quality of breakfast was low. Thin walls you could hear person next door snoring. But it was good that all doors to the property were locked and smoke free. Hallways clean and everyday housekeeping.
10.0
Property overall was nice. Housekeeping was friendly. Front desk was nice, too! Only issue is with the tub and sink. After one person showered, we had to wait 30 minutes for the tub to drain for the next person to shower. Same w/the sink. It took too long to drain if you let the water run.
10.0
Julian was the front desk worker when we got to our hotel. After a ling 3.5hr flight and a horrific mishap at the car rental place we were tired and annoyed by thw time we finally made it to our hotel to check in. Julian made the whole night better with just a big smile and amazing hospitality! He was extremely friendly and welcoming and made us feel so much better, and changed our mood right around! Thank you so much for your genuine cheer! The young lady that checked us out was also so sweet and had such a warm welcoming smile!
6.0
Very outdated. Needs major renovations
10.0
exceptional all the way around!!
3.0
What a great stay we had. The front desk and breakfast staff was exceptional. The breakfast included eggs, waffles, bacon and fresh fruit as well as various other choices. Room was clean and functional and included a kitchen for extended stays. Highly recommend this hotel and looking forward to our next stay!
10.0
Space
8.0
Great family hotel. Loved our spacious two bedroom suite. Downside was the extremely hard and uncomfortable sofa bed. Buffet breakfast was very good!
Bathroom walls could use a wash and bathroom fan should be replaced.
All in all we'd stay again!
10.0
The Check in was quick and easy. I broke the room on Tuesday through Wednesday 19th and 20th , And I called the hotel to ask for a room on the bottom floor and was able to switch. When we into the room it was exceptionally clean and more than what we expected in a hotel room everyone was courteous and easy to work with. My wife had an appointment for surgery and at Elmwood hospital and it took us maybe 5 minutes to get there from the hotel which was perfect again Well recommend this hotel And family Have a merry Christmas merry Christmas and a happy new year. Richard and Donna
5.0
Location was great. Bathroom sink drain was clogged most of our stay but we made do without
4.0
Was actually surprised by the property. Yes it needs some upgrades but over all worked well for us.
4.0
Overall a nice comfortable stay
2.0
There was a terrible musty smell in the room. The extra bed was just a plastic hump to sleep on. The regular bed was clean and the bathroom was clean but the smell was terrible. There was a damp feeling in the room. Nothing like on the web that showed a different picture.We won't be back.
4.0
The staff was extremely friendly, and accommodating. Propert is old and kind of dated, but they keep it clean.
5.0
Really enjoyed the cookout. Saved my family and money.
3.0
Wonderful staff hotel was very clean
5.0
Friendly staff, clean environment, pool was wonderful, and this hot weather we are having at this time.
5.0
The front desk person was very helpful and polite. The room was perfect for my business trip.
1.0
Power went out. 80 degrees in the room. No AC..No tv..No phone...and so far No refund. ...and No house keeping..to top things off.
5.0
All of the staff were very nice and helpful. I would highly recommend this hotel to anyone looking for an excellent place to stay while in New Orleans.
2.0
Staff was good but the building was old and getting run down. Had to try three rooms before one without plumbing problems could be found.
5.0
Very nice rooms, friendly staff
5.0
Friendly staff
1.0
Not very clean, hard to get in and out of lot, inconvenient
5.0
Had a nice time and stay. Close to shops and restaurants.
3.0
Everyone was very friendly and helpful. We were invited to a cookout for Memorial Day!
2.0
Smell of bleach was very strong in the room.
5.0
It was a great place, staff all very friendly, breakfast was very good. We loved our room.
5.0
Friendly service. Quick easy check in
3.0
very dated, not very clean, its was ok, would not stay here again
4.0
N/A
2.0
There was a lot of construction going on and the hotel was in a very industrial area. There weren’t many stores super close by. Also, there was NO breakfast as advertised. We were told the delivery truck did not arrive on time which is understandable. What made me upset was no one had a contingency plan or stepped up to take control of the situation. The staff looked bewildered and unprofessional. The basic message was “you’re on your own”. Not even drinkable water or coffee was available. I have NO intention of ever staying there again.
4.0
Overall, my stay here was nice. The area was really convenient in relation. There were plenty of places to eat and stores in the area. Our 2 bedroom suite was nice, clean, the bathroom was dated but still clean. We were able to get towels, tissues, toilet paper when we needed. Speaking to the cleaning crew was painful because they knew absolutely no English at all. At least not the girl I kept running into. My issue is, there’s a sign on the fridge that advertises them having playing cards, board games, grilling tools, etc. My husband went downstairs to the front desk to ask for playing cards and they looked at him like he was stupid - haha. Perhaps take that advertisement down. Other than that, the stay was pleasant.
4.0
The 2 bedroom suite was spacious. They ran out of coffee a couple of times because of delivery issues. Overall a nice hotel.
5.0
Very clean and the room were spacious.
3.0
The property is in a great location. There were many options for dining and shopping, and only 15 minutes from the airport.
5.0
Great staff
FAQs
How much does this hotel cost compared to others in Elmwood?
The average price for a rental in Elmwood is $130 per night. This rental is $18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TownePlace Suites by Marriott Metairie New Orleans. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TownePlace Suites by Marriott Metairie New Orleans. Enjoy the water!
Is TownePlace Suites by Marriott Metairie New Orleans pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at TownePlace Suites by Marriott Metairie New Orleans?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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