Fairfield Inn and Suites By Marriott St Charles
Hotel in Saint Charles, IL
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Kane County Fairgrounds
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Saint Charles, IL
Available Rooms
Room, 1 King Bed
1 King • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds
2 Double • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed with Sofa bed
1 King • 1 Sofa • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking (Hearing Accessible)
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking (Hearing Accessible)
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
The room was comfortable and cozy, clean and in place but the bathroom could have used a little more attention but overall it was good
3.0 / 5.0
Staff friendly room was ok but not what i expected. The pool heater wasnt working as well as the handicap lyft. Never again
1.5 / 5.0
The staff was very nice and pleasant, but couldn't help with some major issues.
1) Pool was scummy and very cold. When informed staff that the pool wasn't heating, they said the pilot light may have gone out. I saw the Maint person and he said someone more qualified would need to be called to light it. Stayed for a week and never got better.
2) The Ice machine on the 2st floor was broke. I asked at the front desk and was informed to use the machine on the 2nd floor.
3) The fridge in the room was worthless. It was designed to work for 2 hours and then shut off. Supposedly there was an 8 hour mode, but never got that to work. When informed the staff, they laughed and agreed it was worthless.
4) There was a storm the last night we stayed, and rain was dripping inside the window. I placed a towel to soak up the water so that the AC didn't get shorted.
In general, the place is old and needs serious maintenance. However the staff was friendly and tried to help wherever possible
5.0 / 5.0
We had a king studio suite and it was very spacious and comfortable. Very quiet.
5.0 / 5.0
Nice and quiet
1.0 / 5.0
The last night of our stay there was no water at the property so we had to check out and find another hotel. Will never stay at this hotel again.
2.5 / 5.0
If was great, thank you.
1.0 / 5.0
They had a Pipe burst & had no water with no ability to tell me when it would be fixed. They made no attempt to tell me so I had to find another hotel.
2.5 / 5.0
It was great, very friendly.
5.0 / 5.0
It’s an older hotel but was clean and nice!
5.0 / 5.0
Nice
2.0 / 5.0
This is an old hotel with antiquated furnishings and fixtures. They use a lot of air freshener to mask the funk. Seems to be below the average standards of Marriott properties. Needs an update badly.
2.5 / 5.0
The hotel was very clean and the room was real nice.
5.0 / 5.0
Close to amenities and major roads
2.0 / 5.0
Everything was as expected. Only issue was that there was no non-stick spray for the waffle maker.
2.0 / 5.0
For what you're paying, it's about right. But noticeable wear and tear in the room, particularly the bathroom.
1.0 / 5.0
We’ve been staying at this hotel for 10 years but will not stay here again. The hotel is no longer clean and tidy. Stains on the walls and carpet, bathtub was disgusting and drain was not working. The lighting in the hotel was dark and a heavy perfume covered the hallways. There was still no coffee available at 7:00 in the morning. So disappointed to see the hotel in this condition. Like I said, we will no longer use this hotel.
Also spoke with another guest who had been using this hotel for 15 years and they will never book again here.
2.5 / 5.0
Super clean
3.0 / 5.0
I specifically booked this hotel (and paid a premium) so we could use the pool and hot tub. We were not informed prior to that the pool had been out of service (and we were actually told that the hot tub was always in disrepair), so that was a let down. The staff was nice enough and the rooms were clean enough.
3.0 / 5.0
Disappointed that pool and hot tub is closed. Was really wanting to relax in a hot tub. The hotel is clean and staff is friendly
2.0 / 5.0
Was there with a buddy attending a fishing show
I gave it a lower rating because no maid service
2.0 / 5.0
Was close to where I needed to be for funeral places in St. Charles.
Front desk people were nice.
Their snack area needs replenishing and no vending machines on my floor.
No microwave in my room which would've been nice to heat a frozen dinner, but it did have a mini-fridge. (Grocery across street if needed)
Room very clean, bed & pillows comfy.
0.5 / 5.0
Shower would not drain, no water pressure, small very low toilet,
1.0 / 5.0
The A/C was on inside the room that I was given. The thermostat was reading 57. The temperature outside was -14 below. I had to increase the thermostat to make the room warm. I notified the front desk but we told him it was gradually increasing but still freezing. The toilet got clogged up also, but I managed to unclog it by dumping water with a wastebasket, the air dryer wasn’t working either or it could have been the socket in the washroom. For all that money I spent, I expected way better room accommodations prior to my surgery at Delnor Hospital. Never again will I stay in your hotel
2.0 / 5.0
weather related overnight
1.5 / 5.0
The people at the Fairfield provide great customer service. The breakfast is good. The parking is good.
The hotel has a perfume in the halls that is somehow sent through the air ducts. Very noticeable. The rooms don’t have a scent though.
The washer in the guest laundry worked. The dryer didn’t. Had to figure out what to do with two wet loads of laundry. Not fun.
The tv in our first room didn’t work so we got upgraded to another room. Good service! Poor maintenance.
The rooms had dim lighting.
This is the only hotel within many miles. Wonder what would happen if a competent competitor came to town? Location is great. Walk to shopping and restaurants.
5.0 / 5.0
Have stayed here when visiting Geneva. Convenient and friendly staff.
3.0 / 5.0
The pool was not open. This is as a main reason for selecting this hotel. Also, the room was very hot. The air conditioner was noisy an ineffective. The area around the hotel is nice with many activities.
2.5 / 5.0
Friendly staff and good breakfast
5.0 / 5.0
Great service, and staff was very friendly.
4.0 / 5.0
When in the area we always choose this hotel. Friendly staff, convenient to many amenities.
1.5 / 5.0
Expected the property to be more in line with other Fairfield’s I’ve stayed in. Seemed to be in rather shop worn condition. Rooms were clean but dated. Time to get rid of tubs. Too hard to stand in, slippery and traction appliqués had been removed. Holes in wall that were poorly patched and unpainted. Light fixtures very old and basic. Room A/C was adequate but not great. Common areas (halls, Lobby, dining area etc. we’re not conditioned at all. Had one box fan on floor in the lobby. Not up to the task. No USA Today or major newspapers. Just the Kane County local paper. Complimentary breakfast was good. Selection was good with a lot of variety. Don’t know what I should expect with everyone raising prices and blaming it on Covid or inflation. No bed bugs so that’s a win!
5.0 / 5.0
Disappointed that the pool was closed. The customer service was excellent!
1.0 / 5.0
Clean room. Everything fine - till I took a shower.
Shower was slippery and I fell out of shower and onto floor. Luckily held onto grab bar that minimized my fall.
Nothing broken, but a little sore. Taking pain killers.
Told front desk about it - and staff said they were “aware” of the situation. suggest anti slip on tub
1.5 / 5.0
Everything was fine…the room was not what was shown on the website…we we’re supposed to have a sofa and the room was larger in the pictures.
3.0 / 5.0
My first room has ac that wasn’t working. The staff were great - proactive in getting me a new room promptly. I really didn’t like that there was no bar or even a larder to buy a beer from. The bath tub was shallow and stained. Best thing about the hotel - the friendly and helpful staff but the hotel itself - very basic. Not good value.
2.5 / 5.0
Employees were attentive and courteous. Facilities were clean and well cared for. Enjoyable stay for a family wedding.
1.0 / 5.0
This was the biggest waste of money. When booking hotel there was no warning that the pool was out of service, which was an amenity that we hoped to use. Also the room was filthy, stains on lamps, walls, carpet. The room smelled of cigarettes and mold -and the water coming out of the faucets smelled like well water. I will be contacting health department and the better business bureau for false advertising and obvious health code issues. DO NOT STAY HERE IF YOU CARE ABOUT YOUR HEALTH . I cannot believe how much this disgusting hotel cost, such a waste.
2.5 / 5.0
The smell throughout the hotel and hallways was so pleasant!! Very fresh and clean!!
2.5 / 5.0
The staff is warm and friendly. I will highly recommend a stay here to friends and family.
FAQs
How much does this hotel cost compared to others in Saint Charles?
The average price for a rental in Saint Charles is $139 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairfield Inn and Suites By Marriott St Charles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairfield Inn and Suites By Marriott St Charles. Enjoy the water!
Is Fairfield Inn and Suites By Marriott St Charles pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairfield Inn and Suites By Marriott St Charles?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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