Dar Es Salaam Serena Hotel
Hotel in City of Dar es Salaam
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury Dar es Salaam hotel in Kivukoni with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of City of Dar es Salaam
Available Rooms
Standard Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room, Ocean View
1 King • 420 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite
1 King • 700 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Great
5.0
I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive.
Overall recommended.
10.0
excellent customer service
8.0
Nice place and very friendly and professional staff
10.0
Great customer service, consistent each time and across various Serena properties.
10.0
Reception personal was exceptionally kind and willing to help on anything I needed.
10.0
Great African buffet. Excellent pool and patios
10.0
great hotel
10.0
great staff & hotel
6.0
The property was beautiful in an antique way. The check in process took far too long considering we were there much later than usual check in but they still didn't have a room ready. Other than that incident the staff was polite/helpful. The spa was absolutely lovely. I highly recommend the spa.
10.0
great
10.0
All fine
5.0
bathroom tub/shower needs a modernization but otherwise all good
8.0
Loved the breakfast. Person making the breads was outstanding
10.0
Very good. Stuffs are extremely helpful.
10.0
very good.
2.0
Did not get room on time and had to wait for 1 hour as the room was cleaned. Terrible service from the staff
10.0
Excellent
8.0
Air Con is minimal. Rooms are musty. Bathroom fan is always on and NOISY. Pool was drained without being informed when we made reservations. When it is usable, it is amazing - so this was very disappointing.
The staff are always incredible.
10.0
Everything was great. Except the pool is closed and I’m a swimmer. Big let down. They should warn visitors on the web advertisement
10.0
There a butiful garden.
6.0
We arrived during Sunday brunch & had no other choices for dining in the building. The music was so loud we couldn’t talk. We sat outside but a speaker blared the same loud music. People were partying but we were exhausted from our flight & just wanted a quiet meal & to take a nap. Had to pay $40/ pp for brunch even though I couldn’t eat due to illness. The next day went better.
10.0
Staff are friendly nice people
5.0
2 night stay after Safari to meet friends in Dar. Al went well
10.0
Beautiful spacious room
Great breakfast selection
8.0
The hotel was nice and the staff friendly and helpful.
10.0
Fantastic! Love the facility, friendly staff, very clean.
Love my stay .
10.0
Location
10.0
The Serena Hotel in Dar es Salaam is pretty decent. The food and the amenities are exactly what you would expect from the Serena brand - Excellent. However, I believe a renovation of the building is long overdue.
2.0
I had paid thru Expedia but the manager said they had not received payment from Expedia and I was charged twice ..,
2.0
They did not have record of my reservation. Took abnormally high time to check in . Only 2 small drinking water bottles were provided as complimentary Charges too high for extra bottle of water. No tooth paste kit in the bathroom. Tub height too high.
2.0
Very beautiful place
4.0
Very beautiful place
4.0
This Hotel it’s nice but needs some attention on bathroom faucet the water is leaking and I had to wipe down the water every time I am using the sink otherwise everything on the counter will be soaked with water
5.0
A nice hotel with nice staff. Hotel rooms need to be refurbished, quite hard beds. All in all good and very central and clean
4.0
Nice location, decent size room, good wifi, excellent breakfast, old property. Checkin could be faster
2.0
Nice location, decent size room, good wifi, excellent breakfast, old property. Checkin could be faster
4.0
very good hot3el
5.0
This is a beautiful property located in the city center. The staff was warm & welcoming. I had a big spacious room that was comfy & quiet. The free breakfast buffet was delicious and fresh daily. The pool area was beautiful to just sit and relax with a good book. I used the nail salon in that hotel and the service was amazing. The only issue I had during my stay was the airport pick up. I made prior arrangements and was told $45 USD. I was picked up and signed for my transport. I paid the gentlemen before exiting the van. When I checked out I was presented with the $45 invoice. When I explained I paid the driver I was told I was supposed to pay the front desk. After several calls to the general manager and tothe driver who denied me paying him. The hotel decided to provide good customer and not charge me again. My suggestion is to just get an Uber on your own to avoid this situation from occurring. The hotel is very close to the airport and you can actually get an Uber for $10-15.
5.0
This is a beautiful property located in the city center. The staff was warm & welcoming. I had a big spacious room that was comfy & quiet.
The free breakfast buffet was delicious and fresh daily. The pool area was beautiful to just sit and relax with a good book. I used the nail salon in that hotel and the service was amazing.
The only issue I had during my stay was the airport pick up. I made prior arrangements and was told $45 USD. I was picked up and signed for my transport. I paid the gentlemen before exiting the van. When I checked out I was presented with the $45 invoice. When I explained I paid the driver I was told I was supposed to pay the front desk. After several calls to the general manager and to
the driver who denied me paying him. The hotel decided to provide good customer and not charge me again.
My suggestion is to just get an Uber on your own to avoid this situation from occurring. The hotel is very close to the airport and you can actually get an Uber for $10-15.
FAQs
How much does this hotel cost compared to others in City of Dar es Salaam?
The average price for a rental in City of Dar es Salaam is $70 per night. This rental is $151 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Dar Es Salaam Serena Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dar Es Salaam Serena Hotel. Enjoy the water!
Is Dar Es Salaam Serena Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dar Es Salaam Serena Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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