Hilton Garden Inn Dallas-Allen
Hotel in Allen, TX
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Family-friendly hotel with a 24-hour fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Dallas-Allen offers 150 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Dallas-Allen offers 150 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Allen, TX
Available Rooms
King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
King Bed With Whirlpool
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Two Queens
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
Upon arrival to the room, I saw that the pillow cases were dirty and upon closer inspection I saw the sheets had hair on them and smelled like sweat. They were clearly dirty. I called the front desk and she informed me I could come down for clean sheets. I asked for them to come change them as I felt this was a bit ridiculous to tell em to change someone’s dirt sheets. The housekeeper had already left so I ended up changing them myself. After all this work I tried to go to bed and someone slammed my door really hard. I couldn’t get comfortable so after 3 hours I decided just to leave. When I came down to the front desk to check out no one was there so I left the key and just left. It’s absolutely ridiculous and I feel like I should have been given a refund.
2.0 / 5.0
Wonderful place to stay friendly staff
2.5 / 5.0
Beds were comfy, the cabinets were slighty broke but still functional
1.5 / 5.0
Based on the other reviews here I expected this to be a much better experience. My room was not properly cleaned (I kept discovering signs of this gradually) - there was spilt popcorn on one of the beds when I first stepped in (it was white and blended into the comforter, but still ; did the housekeeper snack there, or was that from the previous guest?) Later I discovered hair in the shower, dirt in the corners of both, the bathroom and the bedroom (the corner around the chair had not been vacuumed in a very long time). There was also mold in the bathroom. Another thing was the peculiar lack of anything to hang towels on. Also, my room faced the highway and was rather noisy - without the white noise machine I brought with me I wouldn't have gotten much sleep. While all this certainly left bad taste, I will admit that the location was very convenient to the event I attended and the price was on the lower side for the area. Perhaps this was a case of You get what you pay for, but the rating made me expect something better.
1.5 / 5.0
The room was clean but my son said it smelled like grandma’s house. I decided to go relax by the pool. The pool was murky. I didn’t feel comfortable swimming in it. Also the sound from the traffic was so intense that I tried to make a phone call and they couldn’t hear me. So not very relaxing. The hot tub was a comfortable temperature- not super hot - and the jets wouldn’t turn on. I asked for help at the front desk and he said to give him a few minutes and he never came. I sat in the warm water and tried to enjoy myself. Later that night I tried to call housekeeping for a blanket and nobody ever answered. I called several times. So I called the front desk and was placed on hold where I could hear him talking to other customers for quite a long time and I finally hung up. I never got a call back. Also, we were told that the bar and restaurant is only open during the weekdays. Why? Honestly,
I wouldn’t recommend this hotel sadly.
2.5 / 5.0
Great property
1.5 / 5.0
Nice hotel, but a few things I wish were different. Consider normal showers! Had to take a little while to figure out the “over the top” avant-guard shower head hardware configuration. It was not cool and not the wave of the future.
$15 for your continental breakfast? Is bidenomics really affecting you that much?
Your staff, however, were awesome!
2.5 / 5.0
Amazing property
1.5 / 5.0
The hotel is convienenttely located, but is somewhat rundown. There were fans running, blowing on the floor, throughout the lobby for days. Little things, in the room, and in the public spaces, needed fixing or tightening or painting...
2.0 / 5.0
Stay went well. Front desk very nice! Hotel lobby nice, but rooms are kind of dated, and have an slight odd smell. They would benefit from renovations.
1.5 / 5.0
Prebooked a room that was far away from the elevators, but was reassigned to one directly in front of them because the one I booked “wasn’t cleaned.” Seems like that could have been an easy fix. The elevators broke with people trapped inside, then were out of operation for half my stay during which time, the only notice was a single sheet of paper on the ground floor. There were industrial fans on the ground floor running all day and night with no explanation. Someone stole my “do not disturb” sign from the door.
5.0 / 5.0
Our stay was excellent. Would consider staying again if visiting area
5.0 / 5.0
The staff was very pleasant.
5.0 / 5.0
Super nice and friendly staff. Clean rooms. Highly recommend this hotel. Will definitely stay again if ever in town again.
5.0 / 5.0
The hotel was nice! It didn’t have that weird, old hotel smell. It smelled clean everywhere I went. Room was great too! Very spacious and clean.
1.0 / 5.0
Upon arriving the A/C was out in the lobby so portable rolling A/Cs were everywhere nearly in the lobby. The shower was broken so you could not take a shower. I thought this hotel would have been much nicer than it was so I was pretty disappointed. I most likely will choose a different hotel next time. Thank you.
4.0 / 5.0
The pool was closed was the only down side.
2.0 / 5.0
Stay was great, customer service excellent. Only issue i had was the shower door would not close. I had to wedge a face towel between both doors.
4.0 / 5.0
My kids were excited about to pool. Come to find out it was down for repair. Also no complimentary breakfast. Elevators stopped working so up the stairs to the 3rd floor we go.
3.0 / 5.0
Needs updating.
1.0 / 5.0
1. I called the hotel ahead of time and checked in along with reserving my exact room. Upon getting there the system was down and everyone in the lobby had a wait time of about 2 hours. The lobby had no air conditioning during my entire 3 night stay.
2. The actual room ac is set to operate at 5 degrees higher than what you set it at, I realized this after waking up the first night from heat.
3. I was told I would get my requested wake up call at 6am but received nothing. Upon checking in my room floor had crumbs on the floor. Housekeeping is done once every two days.
4. Only one out of the two elevators are in working condition.
It seems as if they are operating due to their reliance on the attendees of the convention center across the street.
5.0 / 5.0
I like it
5.0 / 5.0
Very clean, staff incredibly helpful
4.0 / 5.0
The room was clean and the staff was helpful.
3.0 / 5.0
Surprised Hilton puts their name in this property. Wouldn't return or recommend.
4.0 / 5.0
More towels in room....better shower facilities....blinds to windows were hard to operate....otherwise, everything else was good!
2.5 / 5.0
Was very good/ there were rumors of no hot water that did not materialize, but the a/c in the lobby went out the day after I arrived z
5.0 / 5.0
The staff were excellent
2.0 / 5.0
Lobby AC was down that made it uncomfortable to walk through or hang out in.
5.0 / 5.0
Great staff
2.5 / 5.0
Quiet, comfortable stay!!
5.0 / 5.0
Recommend
5.0 / 5.0
Nice clean facility
4.0 / 5.0
The old Hilton had seen better days. Looked a little rough and had a stale odor. Their web pg said they had a bar but they don’t. Staff was very nice but computer was down and couldn’t check in until it came back up an hour later.
2.5 / 5.0
It was great will be back
5.0 / 5.0
staff was great and the location was awesome in proximity to shopping and food .Later checkout time was a plus also enjoyed the whirpool tub in the room we will be back for anther stay thank you .
5.0 / 5.0
Everything very nice
3.0 / 5.0
There was no tissue in the room when we checked in! There wasn't enough clean towels in the room upon ckn! There was no remote control we had to call and request tissue and a remote shortly after check-in.
5.0 / 5.0
Will definitely return
5.0 / 5.0
Ok
FAQs
How much does this hotel cost compared to others in Allen?
The average price for a rental in Allen is $162 per night. This rental is $63 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Dallas-Allen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Dallas-Allen. Enjoy the water!
Is Hilton Garden Inn Dallas-Allen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Dallas-Allen?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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