JEN Singapore Orchardgateway by Shangri-La
Hotel in Singapore
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Central Singapore hotel connected to a shopping center, steps from Orchard Central
Along with an outdoor pool, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
JEN Singapore Orchardgateway by Shangri-La offers 499 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
Along with an outdoor pool, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
JEN Singapore Orchardgateway by Shangri-La offers 499 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Singapore
Available Rooms
Deluxe Room, 1 King Bed
1 King • 344 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room (Family)
1 King • 506 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed, City View
1 King • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed
1 King • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Panorama Club Room, 1 King Bed
1 King • 592 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Very nice hotel! Clean and modern, eco friendly. Lovely swimming pool with stunning view.
Location is great near to train station.
We enjoy the time spent there.
2.5
Very child friendly so suitable for young families like ours.
Highlights were the pool, filtered water tap in the room and location of the hotel.
2.5
The location of the hotel is excellent. The MTR and shopping and restaurants are conveniently located below the hotel. The room was nice. We would stay there again in future visits.
2.0
Lovely hotel and gorgeous pool. Wonderful location. The only reason I gave it a 4 was that it took 3 days, and a request from us, for them to mop up a stain on the floor. The stain was there when we arrived.
2.0
It's a crazy hotel, when you enter you go in the lift to the 10th floor for reception? The room is not very big, but you have to remember that you are right in the center of Singapore. We had a great view of the whole bay. Breakfast was utterly chaotic, nowhere to sit and items had run out. Love the robots wandering around though.
2.5
Great stay. convenient
2.0
Great hotel and stay. The disappointing issue was being dropped off a few car lengths away with your luggages and receive no support from the hotel to take your luggage from drop off to level 10 reception. close to the reception desk nice carpet meant that it was difficult to move luggage. If someone had offered the trolley on the ground floor it would have been so much easier. Staff and services were all otherwise great. Pool is fab, environment is also great. The location is central for all sights, but proximity to the mall means convenience and a bit crowded. there was a metro in the basement level and a bus across the road. Overall, a fantastic location.
5.0
Great location and accessibility. Rooms and toilets where spacious and clean.
5.0
Ok
4.0
Breakfast was good
2.5
The hotel surprised us with a bottle of wine and desserts for our anniversary. Loved the variety of foods during breakfast
4.0
Nice but quite generic for the price point.
4.0
Hotel room need ventilation. Room had weird smell and because of the poor air circulation my nose started to bleed. Overall, great location
4.0
CLOSE PROXIMITY TO MRT
BREAKFAST WAS VERY GOOD AND SERVICE PROMPT
HELPFUL STAFF
NEGATIVE WAS THE ENTRANCE - not very inviting
4.0
Overall good
5.0
Location
5.0
Pool is fantastic
2.5
Great location, fantastic room amenities, superb Services
2.0
Great location, right next to the MRT and situated in part of the Orchardgate shopping mall. Perfect for exploring the city. Rooms clean, with good amenities but maybe a bit on the basic side. The hotel offers a Robot Room Service, whilst we didn’t use it, it was in the lift with us one day after a drop off and adding a little fun. The breakfast was really good, offering a wide range of choice.
Negatives, check in was a little rushed and basically ‘here’s you keys get on with it’. If you wanted to add breakfast you had to do it 24 hours in advance otherwise you would be charged more.
The decking on the rooftop pool is extremely slippery- one lady fell over while we were there.
5.0
Staff was too strict about recommending room upgrades.
5.0
Good location
2.5
Family friendly hotel right in the centre of Singapore. Roof top pool had awesome view both day and night. Comprehensive breakfast options.
1.5
It is an OK hotel, close in Orchard Road and the subway, but rooms are too small and hotel is expensive for the type of service it provides. But now days hotels are very expensive in Singapore
It is a fine hotel to stay a few days
5.0
Great rooftop pool with nice views.
5.0
N/A
4.0
Very good location and friendly staff.
5.0
We had a great stay at JEN. Excellent location, beautiful rooftop pool, and comfortable room.
4.0
Quite a slow check-in by Asian standards. Breakfast area very well organised
4.0
I would said it is pretty convenient.
5.0
Close to everything
3.0
Friday night and weekend load music outside all night
2.0
It is very expensive for what the actual room offers, I would keep looking if I was you for better value.
5.0
We had an amazing experience in this property. Very convenient. It is connected to the mall and MRT station. The staff are very helpful, shout out to Ms. Ira who made our checkin smooth and stress free. We arrived at noon and the checkin is at 3pm, we left our luggage at the reception and were also able to use their changing facility on level 19 to freshen up so we can start to browse the area while waiting for our check in time. The breakfast option is great, food are delicious. Were glad we opt in for it. Best part is their overlooking rooftop bar and pool. Overall, this property is highly recommended.
2.5
Nice location and very friendly services
4.0
Friendly
5.0
Nice hotel to stay and kids friendly hotel.
5.0
Great location! Awesome room! Very wonderful staff!
2.5
It was very good experience to stay at JEN orchardgateway for 5nights. Very close to every orchard malls. Their roof top swimming pool is clean and well managed. The view is very nice and clear without interupt of other buildings. Probably will be back to stay at JEN
4.0
I’ve thoroughly enjoyed my stay at hotel Jen. This is my second time staying here because I love how convenient it is. Somerset station is right downstairs and I can easily hop onto MRT to go places. The only negative thing I would say is the missing partition between the bathroom and the room. It was there the first time I stayed here. It gives more privacy to the bathroom. Other than that, everything was wonderful. My kids loved the rooftop pool.
4.0
The property is in a very good location. The main problem is that the hotel lobby is very small and there are no many chairs for sitting.
FAQs
How much does this hotel cost compared to others in Singapore?
The average price for a rental in Singapore is $60 per night. This rental is $150 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JEN Singapore Orchardgateway by Shangri-La. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JEN Singapore Orchardgateway by Shangri-La. Enjoy the water!
Is JEN Singapore Orchardgateway by Shangri-La pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JEN Singapore Orchardgateway by Shangri-La?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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