My housekeeper was amazing and a few of the other staff were very friendly but otherwise I did not feel comfortable or welcome at this property and there are very few English speakers. It’s definitely not a place to go to feel safe and relaxed on vacation. Also the food is the same thing every day and not very tasty. Be prepared to line up around a buffet in a crowd of people and fight your way through to get a meal. I would not recommend. There is no room service as described and several other of the listed amenities do not exist either.

This isn’t our first time here; we love it and our 2 young girls have a blast. The experience is always great. My only feedback is for the hotel to focus on some details that would go a long way in making the place even better! If towels are dirty, please throw them out. It’s the price of business. And table cloths should be washed and new ones put on tables after each meal. Easy fixes that will go a long way in making everyone feel more at ease!

Best stay ever. Never been amazed like this time. I recommend without hesitation.

Excellent, super hotel

The hotel is not worth more than two to three stars. The following detracts a lot: - service standard depends on who serves you - wifi down for a whole two days before they got it fixed. Had to buy SIM card. - We lost clothes and jewelery from the room. Here I must point out that it is not an accusation of theft, but can only state that we cannot find them and the last time we saw these items it was in the room.

I recently had the pleasure of staying at the Sol Azur Beach & Congress in Hammamet, Tunisia, and I am thrilled to share my wonderful experience. This hotel truly exceeded my expectations in every way. First and foremost, I want to extend my heartfelt thanks to all the staff. They were exceptionally friendly and dedicated, ensuring that our stay was comfortable and enjoyable. Their unwavering smiles and willingness to help, regardless of the situation, made us feel incredibly welcome. A special mention goes to Dorsaf, the Customer Relations Manager. Her personalized and authentic approach made a significant difference, adding a unique touch to our stay. Sami also deserves recognition for his dedication and the extra effort he put into making our visit special. The hotel's location is superb—conveniently close to downtown, just a 5-minute taxi ride or a lovely 20-minute walk away. This allows easy access to local stores, restaurants, and charming spots around the area. The beach at Sol Azur is simply amazing. We had the chance to stay in a suite facing the beach, and waking up to that breathtaking view was a highlight of our stay. The tranquility and beauty of the beach enhanced our overall experience. Sol Azur Beach & Congress offers a fantastic stay with its stunning location, excellent dining, and attentive staff. I highly recommend this hotel to anyone visiting Hammamet. Thank you to everyone who made our stay so memorable!

Nice beach which is private

Staying at this hotel was a disastrous experience. The entire place is outdated and everything is broken. There were flies and cockroaches everywhere in the room and on the hotel floors. The staff, especially the waiters, were extremely unfriendly, often talking rudely and even fighting with each other in front of guests. No one asked if we wanted a drink; we had to go to the bar and pay cash only. The beach and pool areas were very limited, making it nearly impossible to find a sunbed. The staff constantly looked for tips in a shameful manner. After waiting two hours, we were given a room at 4 PM that had no balcony and four bunk beds, even though there were only two of us. The food was unacceptable, especially breakfast, where they served something that looked like cheese but seemed to be made from sand. On a positive note, the reception desk staff were nice and appeared to be the only ones trained in hospitality. I blame the management for the poor conditions. This hotel could be much better with its nice atmosphere, beach, and pool, but the service, staff, room condition, and food quality were all horrible.