This place is great went out of thirst way for us to have a pleasant stay, we arrive so tired and they were ready and helpful to, will always return here

We stay here often

All around messy hotel, busted room door, worn out mattress, no complimentary shampoo, only 2 medium towels, missing lamp light bulb, cigarette burns on bathtub, missing towel rack in bathroom, cigarette smoke stench in room

All in all it was a good stay customer service was very helpful, friendly room was clean. Next time I'm in the area I would stay again.

The floor was not mopped bathroom floor not mopped shower head is broken and not functioning correctly

Blood on my sheets, hairs and disgusting things all over the place. Dirty, weird people around. It was disgusting

The beds had dirt on them. Upon inspection we figured out that the air conditioning unit is so filled with mold and nastiness that when it turns on debris blows into the room. The beds are antique: they are broken down and you feel like you're just sleeping on the springs. The television is shot. There are a dozen lights shining through the screen. It was impossible to watch. The lock on the door has been broken through in the past. It didn't look like it would keep anyone out. The towel rack in the bathroom was broken. Bar missing and only one bracket was left. There were people running around outside playing music and talking loudly all night from 10 p.m. until 3 a.m. The hallways are filthy. The elevator is filthy. I would not stay here again if it was free.

No microwave or fridge.

Friendly staff Rooms are trashy and not worth the $100 a night

Absolutely terrible. Checked in and seemed to be an inconvenience to the people working. Room keys did not work so went back and asked. Was told obviously I was doing something wrong. After arguing they rekeyed the cards and I went back to try again. After finally getting in the room there was no lightbulbs in the bathroom. Back down to the desk and told oh yeah we took them out because they didn't work. After 45 minutes and inquiring 3 times about getting it fixed they finally showed up to install a light bulb. Sink backed up and faucet sprayed my shirt more then the sink bowl. Floor was filthy and garbage was found under the bed and desk. Absolutely disgusting room and not to mention the homeless population around the property. Was awoken at 5am with someone pounding on the window asking if someone was inside. Front desk didn't seem to care about the issue or concerns voiced to them. Will never consider this location again. Stay away if you can.

Had a nest of some bug in my room. Person next to me tried breaking into my room. Not the nicest area

Nothing

I rented 2 rooms--207 & 235--and both had issues. Heat in room 207 was not functioning. It turned on but only blew out cold air. Also the room did not have a room phone to call the front desk. The fridge and TV in room 235 were not functioning. Front desk was contacted about this and nothing was done to remedy the situation. Also, the other patrons at the hotel were noisy and could be heard talking loudly from outside.

Shower I had to fix the hose , water leaking out of tub , pick up this wooden seat , no shampoo , conditioner, door card had to be replaced 2x

Decent room, poor service. Motel 6 really needs to do something about the low water pressure - I have experienced this in several locations.

I made this reservation seven days in advanced, then needed to push it forward a couple of days due to very bad weather, when I went to change the reservation on the app on my cell phone, it actually canceled the reservation, the penalty to cancel the reservation three days before Occupancy was about $75, so I had called customer service at Hotels.com who said it is possible to speak to the hotel directly to have the penalty refunded and which I did so and the front desk manager had approved it and told me to get back a hold of Hotels.com to have them call the front desk manager to confirm. So I followed all the steps I was told to follow, and finally got a hold of a representative at hotels.com who then lied to me stating that hotels.com had already done me the favor of returning 300 and some odd dollars to my card and that for the remaining $75 what is a service fee! That person’s name was Donald Marak Unfortunately I do not have the front desk managers name but I plan on getting it Monday, January 23. So beyond this ridiculousness with a refund approved by the hotel itself, the hotel room in a motel six was the worst hotel room I have ever seen in all my days of traveling! The bed look like an old piece of toast with Springs, popping up through it. Every piece of furniture in the room was cracked or broken. The floor was so dirty your feet would be black. If you walked only 3 feet on it, it was purple hair dye, stains all over the bathroom area with a cracked toilet

No additional locks on doirs. Half inch gaps. Killed 2 roaches Beds worn out. Sagging Staff at checkout informed and no concessions offered. Roaches in my room and another guys as he stated in the office

A cheap mediocre room. I figured I was getting what I paid for except... No microwave (as promised and paid for), the mini-fridge (also promised and paid for) smelled like rotten milk, had mold, and didn't even work. No phone. No toilet paper holder. Curtain falling off a little bit. Bed covers had ciggarette burns. Key cards had to be reset in the office every day. Room smelled musty every time we went in. Not like a smoking room, but like a non-smoking room that someone had done a lot of smoking in. Ignorable once we were in there a while. Talked to them about the fridge every day, but they never got to it. Nice people, but overwhelmed with upset guests, and the wildest problems I've ever heard. A guest two doors down had part of his ceiling fall on him. Only came back once to paramedics taking someone out on a gurney. They were able to get me a ground floor room on short notice, which I appreciated. No bedbugs. But I checked, you know?

Worst experience ever. Booked a 1-night stay for an overnight layover at PHX Airport, when arrived at the hotel at 2:15 AM the room was not clean, "Lisa" the receptionist didn't even apologized or nothing she changed us to another room and this one was even worst!!! It smelled like someone literally smoke a pack of cigarettes before we walked in. It was horrible. When I asked for another room at 3:30am "Lisa" said there is no more rooms and that I can go find another room in a different hotel and laughing at my face offered me a refund. Save your money go somewhere else.

Honestly for a night stay it wasn’t to bad. It’s just like any motel 6. Simple st

Worst hotel I’ve ever been in as far as condition. See the pics. Dont do it. Wound have been better to sleep in car just disgusting

A bunch of things broken in room. Lights, faucets, toilet seat. Door barely locked. Room key had to be reset at front desk nearly everyday. No shower curtain so water soaked whole bathroom. How do you not have a curtain??? Multiple families living in hotel long term in other rooms. Room was reasonably clean but very scetchy people everywhere.

I paid for 3 days in advance. I was very sick on the day of check in, and decided that I would check in the following day. Since I paid in advance, I figured there wouldn't be any issue with that. The bum at the front desk mumbled around for 5 minutes, saying he didn't see my booking. After several minutes, they told me I couldn't check in for the entire stay....since I was about 10 hours past the check in. I asked for a refund, they told me I would have to go to hotels.com for a refund. I spent a frustrating hour on the phone with hotels.com going nowhere. I talked with the manager of hotels.com support and he just gave me a hard time. He said that he was capable of giving me a refund, but literally just sat on the phone for 15 minutes doing nothing. Didn't put me on hold...just sat there silent. I just got off the phone with the fraud department of my credit card, they are going to refund me thankfully. I reported this crap as fraud and just got my refund...sad that I had to go this route when they could of simply refunded me after I was not honored with the service I paid for. DO NOT BOOK ON HOTELS.COM IF YOU VALUE GOOD CUSTOMER SERVICE.

Hotel is dirty & surrounding is unsafe

Didn't like anything about this place

Didn’t stay here. I walked in and asked to cancel the reservation. The building was sketchy, and the front desk was unmanned. There were two people in front of me but the sign said “back in five.” Clerk seemed disinterested and was texting at the same time I was talking to her; she said I would get a refund. What do I need to do to get my money back?

Everything is bad about this hotel. The place is dirty, only one house keeping person. The lady at the front desk took an hour to show up because the police said she was dealing with an animal control issue. She finally shows up with an attitude. I got a room on the 3rd floor and when I got to the room the key didn’t work, this happens twice. I asked the front desk lay (ciera) to come and open it for me, maybe I was doing something wrong and she said she was too busy. Finally she gave me a different room but before doing that she said if I didn’t like it I could leave. I would of left but it was non redo and the funds if given back would arrive in 3 days which means I couldn’t get another room that night anywhere else.

The common areas were run down and filthy- garbage in the hallways, spilled drinks and cigarette butts along with random abandoned items. Room seemed ok at FitOn terms of cleanliness but on closer inspection there were nooks and crannies with accumulated dirt/debris. Bed cover had holes in it. Mattress was sunken and had broken springs. Sink in bathroom sprayed water everywhere with each use. Will not return.

Only had a smoking room available because other rooms were not cleaned. Room smelled awful. Charged me a different amount than what was booked.

The cigarette smell was the worst part of my stay.

We booked a deluxe room a few days before we arrived and when we got there, our room wasn’t ready, waited an hour after check in time, then we get put into a room that is small because they didn’t have any more rooms available even tho we booked a deluxe and smells like cigarettes and didn’t have a microwave or refrigerator. Beds are so uncomfortable. We left within 30 minutes.

Upon Check in, apparently we were given the wrong room. Which was completely mishandled the next morning. We left the property in the morning to get breakfast and while we were gone, our personal items were removed from our room, except for our pizza. We were accused of not sleeping in a room we were authorized to stay in. We were accused of not being in the correct room, like we were homeless people. The front desk staff gave us the key to the room and put us there, how were we not authorized to be in that room? It was paid for, we were given the key. We were registered guests! Obviously, it was a confusing situation, especially when all of our belonging, minus the dominos pizza we ordered $50 (taken by Motel 6 staff) was gone when we returned from breakfast. So we wanted our belongings back and the house keeper told us they have them after the front desk said they did not. We paid for 2 nights and got kicked off the property after the first night and because of the confusion over the front desk's mistake rather than an apology. They were hostile and did not treat us like guests. I want my money back! I want a full refund!