Friendly and helpful staff. Clean building and premises.

Came to town for a show at the Columbia County Center for the Performing Arts. Just needed a clean room to get ready before and crash after the show. This place was perfect. Easy to find. Straight shot to the show.

When we arrived at the hotel we were greeted by broken pots in the driveway and a shattered glass window. Upon check in, the lady at the desk checked us in but also double charged my payment, as payment was already made upon precheck-in before arrival. Instead of notifying me of this she just said that the system was being slow. Once i checked my account i saw the error. When we got to our room the mirror over the jacuzzi tub was dirty with prints (looked like body parts) and the toilet had urine and toilet paper in it. When we brought this up to the front desk she immediately moved us to a new room. After settling in for the night we started to notice little things around the room. There were hairs all over the shower and towels and the electricity was spotty, light switches that didnt work and the tv reception was not great at all. Continuously cutting in and out. The next morning we also noticed a trail of ants coming in from the connecting door for the ajoining room (not occupied by us). We did address this with the office and by the time we went out for the day and returned later we did not see anymore ants.

Fast check in very nice

Served our needs!

It ứa allgood

N/A

Rooms was not clean assigned me another room thatvroom door was ajared and also not clean

Friendliness of the staff

Room and breakfast bar at ground level a boon for people with mobility issues Friendly professional desk service

The room was clean for the most part. However, I think they forgot the clean the bathroom. It wasn't to bad though. The beds and pillows were soft. The fire alarm went off the next morning about 6:30, which scared the s*** out of us, but it was a false alarm. We will definitely stay again.

It’s was good

Convenient to interstate, close to town

Price and staff exceptional. Some furniture excessive wear need replacing. Tables and surfaces not wiped free of dust and debris but not a deal breaker. Clorox wipe resolved in 2 minutes. Freezer in the refrigerator needed cleaning. But won't stop me from staying again!!!!

There was stuff left in my room from a previous guest. My room was also dusty(on top of the microwave and on ALL the wood surfaces)…

The room was not cleaned well. Small bits of trash and such. Closest shower I have ever had in a hotel.

Saw a cockroach in our bathroom… felt really dirty.

Hot tub was excellent

Better breakfast

Nothing

Didnt particularly like anything about the property. Wasn't bad overall but ive definitely stayed in way nicer hotels for the same price. Interior paint job in rooms was subpar. Outdated tv/remote and the beds were less than comfortable

This was the worst stay we have had in Augusta. The hotel smelled of weed and I was there with my daughter. The room was not cleaned to the expectation that we had. It was horrible!!!!

The staff was very nice

Enjoyed the stay

It’s our 2nd time here. It’s convenient because of our distance apart from each other. Excellent location. Friendly staff.

Front desk people were amazing.

Close to our event. Everyone in the office was very nice.

We stayed here while in town for the Masters Tournament so the rate we paid was ridiculously high! However, so was everywhere else. That's fine. The hotel and our room were clean. The beds were comfortable and the shower was great. The amenities are pretty sparse. There's a couple tubes of shampoo and small bars of soap. That's it. There is a pod coffee maker. Also had a mini fridge and microwave. The continental breakfast was good and all we needed before heading to the tournament. The staff at the desk were friendly. All in all a good place to stay for what we needed - a place to sleep and shower.

Quiet overnight stay

Great location. Need to be updated but was clean. Thin walls. We could hear lots of noise from other room

Air conditioner is so loud it wakes you up. Bathroom is awful!

My stay was fine. The staff wa professional, helpful and courteous. The property was clean but dated. Could use some modernizing.