Kempinski Hotel Grand Arena

Minibar, in-room safe, desk, laptop workspace

Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

4.7 / 5.0

Outstanding(283 Ratings)

Hotel in Bansko

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsSki in / Ski out, Garden, Pool and more

About this hotel

Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.
Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Ski in / Ski out

Garden

Family friendly

Map of Bansko

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, City View

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed, Mountain View

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, Mountain View

2 Single • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, City View

2 Single • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Kempinski Hotel Grand Arena

$$$$

4.7 / 5.0

Outstanding(283 Ratings)

Hotel in Bansko

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsSki in / Ski out, Garden, Pool and more

About this hotel

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Ski in / Ski out

Garden

Family friendly

Map of Bansko

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, City View

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed, Mountain View

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, Mountain View

2 Single • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, City View

2 Single • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.7 / 5.0

Outstanding(283 Ratings)

2.5 / 5.0

Sep 2024

Stunning place, amazing staff, excellent service, perfect breakfast, room staff, food, go out of their way to serve you Perfect place

5.0 / 5.0

Jul 2024

great resort

5.0 / 5.0

Jun 2024

Very well presented hotel with great facilities and good access to town and mountain.

2.0 / 5.0

May 2024

I have asked for an upgrade of room due to fact that hotel was empty and telling them I stayed many times - they didn’t upgrade me Restaurant - only one opened Italian with extremely expensive prices and very few courses Spa was fantastic especially the aroma massage done by Thai therapist

2.5 / 5.0

Mar 2024

Great stay, everything was perfect!

2.5 / 5.0

Mar 2024

It was a great vacation

2.5 / 5.0

Feb 2024

We are vegetarians and food can be an issue, the staff took great care in curating a vegetarian feast and all our dietary restrictions were accommodated. Massive thanks to the entire F&B team, Ovo for meeting every request, Alexandra for coordinating our reservations, Alex, Persian and Omer for brilliant recommendations. Sara at reception and the entire team. We had a wonderful stay and look forward to seeing you all soon.

2.5 / 5.0

Feb 2024

Great stay and amazing location. I would definitely return again.

4.0 / 5.0

Feb 2024

Great location and lovely staff.

2.5 / 5.0

Jan 2024

Amazon staff, perfect location, amazing views. Some good vegan food options, it room for more.

2.5 / 5.0

Jul 2023

We arrived after a 3-day hiking trip in the Pirin National Park, dirty and tired, so the spa of the hotel was a pleasant experience. The room was nice and clean, with good coffe available in the room which was welcome after drinking Nescafe for a few days. The breakfast buffét had lots of options and everything was as expected on this point from one of the best hotels in Bansko.

2.5 / 5.0

Feb 2023

Very good stay right on the ski slopes, great wellness facilities after days of skiing. Outstanding breakfast. Very professional and helpful staff. Probably better visited outside school holidays as it gets very busy and slopes are crowded.

5.0 / 5.0

Jul 2022

The best customer service ever!

1.5 / 5.0

Jul 2022

The hotel has no air conditioning so beware if you go in the summer...it can be very uncomfortable.

2.5 / 5.0

Mar 2022

I’ve stayed here many times and have never been disappointed. The hotel, staff and facilities are exceptional. It’s the only hotel to stay in at Bansko

2.5 / 5.0

Jan 2022

Service is excellent 👍

1.3 / 5.0

Jan 2022

Service is excellent

2.5 / 5.0

Dec 2021

Great hotel in a great location.

1.3 / 5.0

Dec 2021

Great hotel in a great location.

1.0 / 5.0

Dec 2021

I didn't like the spa facilities for the price we paid. The water in the central pool was cold and it was too small. I have been in other hotels in Bansko with much better spa. Also employees without masks and not so friendly. After that, I would choose another hotel in the area with better price.

1.5 / 5.0

Nov 2021

Beautiful scenery and amazing staff did this place!

1.5 / 5.0

Nov 2021

We had overall a great stay and would go back. The staff was amazing as well as the food from the various restaurants. Spa area and treatments were good, I would highly recommend Thai anti stress massage. Only downside was too many children running around and playing in the spa area.

2.5 / 5.0

Oct 2021

This is a very nice property set in a fine location overlooking the Pirin mountains and next to the ski lift (although I went in the off-season). The property was pretty empty because of Covid but the staff were very attentive and trying to keep up good spirits in spite of the depressing situation, with limited business and a worrying spike in cases in Bulgaria. I would highly recommend this hotel, even if you don't go in the ski season. The views of the Pirin mountains are spectacular. There are walks and other activities from the doorstep. The spa is very nice with indoor and outdoor facilities that are on a par with what you might find in Thailand. There is a fine dining restaurant that seems to attract the finest trainee chefs and waitstaff from the area, as the standard of food and service was very good, especially for the price. The rooms are maybe a little dated now but still good and have nice balconies. It is also a 10-minute walk from the main street in Bansko with many more restaurants (although most were closed when I visited). In better times, a great place to go for a holiday in the Pirin mountains.

5.0 / 5.0

Oct 2021

1.5 / 5.0

Oct 2021

We’ve stayed in 100s of hotels and Kempinski has been one of the very best! We stayed in a very big and nice room with the most amazing view overlooking the mountains and the piste right below us. We’ve also enjoyed the spa facilities at the hotel, which we also liked very much! Staff were very friendly, especially the guy who checked us in and the guy (Antonio) who checked us out. We’re definitely coming back in the future!

1.3 / 5.0

Aug 2021

Excellent place compared to the rest of available hotels in the area. Don’t risk your holiday, only stay here.

1.5 / 5.0

Aug 2021

Excellent place compared to the rest of available hotels in the area. Don’t risk your holiday, only stay here.

1.0 / 5.0

Aug 2021

I booked for a twin beds room and we got a double one, but I didn’t complain since it was a short stay.The cleaning of the room was not as we expected. The mattress on the bad was too hard for me… Anyhow the location of the hotel and the view of the rooms with mountain view was excellent. The breakfast is also very good with excellent variety of food. I can comment only that the bread and croissants were not as fresh as one can expect from a 5* hotel.

1.0 / 5.0

Aug 2021

I booked for a twin beds room and we got a double one, but I didn’t complain since it was a short stay. The cleaning of the room was not as we expected. The mattress on the bad was too hard for me… Anyhow the location of the hotel and the view of the rooms with mountain view was excellent. The breakfast is also very good with excellent variety of food. I can comment only that the bread and croissants were not as fresh as one can expect from a 5* hotel.

1.5 / 5.0

Jul 2021

very nice hotel. For the SPA it would be nice if it could be allowed to children only over 16 year

5.0 / 5.0

Jul 2021

Amazing Spa with several saunas and pools! Breakfast was also amazing. Rooms very spacious and even with a bath tub, the style is just a bit old-fashioned but I suppose that this is what the winter guests like. Only everything that is extra (mini-bar, massage, washing service) is like 5-10 times the price than outside the hotel, which seems too much.

1.0 / 5.0

Jun 2021

All staff and facilities excellent but could provide better for Vegans, with at least a choice from each selection at breakfast.

5.0 / 5.0

May 2021

Great service, outstanding spa center with hot swimming pools.

1.3 / 5.0

Oct 2020

חובה להיות במלון הזה!מלון מקסים על צלע ההר, חדרים גדולים עם מרפסת לנוף.ספא מפנק עם ג׳קוזי חיצוני חם ופנימי, בריכה חיצונית חמה, שאונות וחדר שלג לאמיצים. ארוחת בוקר מעולה. המלון ממוקם על הרכבל בחורף זה מעולה לסקי.ממליצה מאוד! אין ספק שנחזור. אחד המלונות הכי מפנקים שיש

1.3 / 5.0

Oct 2020

חובה להיות במלון הזה! מלון מקסים על צלע ההר, חדרים גדולים עם מרפסת לנוף. ספא מפנק עם ג׳קוזי חיצוני חם ופנימי, בריכה חיצונית חמה, שאונות וחדר שלג לאמיצים. ארוחת בוקר מעולה. המלון ממוקם על הרכבל בחורף זה מעולה לסקי. ממליצה מאוד! אין ספק שנחזור. אחד המלונות הכי מפנקים שיש

1.3 / 5.0

Oct 2020

A truly wonderful - great rooms, breakfast and spa area. Autumn prices made it a real bargain. Only thing I didn't like: they charge for parking even when the parking is made in the adjacent ski gondola parking which is closed and therefore free of charge off season.

2.5 / 5.0

Jun 2020

Amazing location, amenities and service. Highly recommend this hotel

5.0 / 5.0

Jun 2020

Amazing location, amenities and service. Highly recommend this hotel

5.0 / 5.0

Mar 2020

Great location and excellent staff. Some areas need renovation but still a beautiful hotel.

2.5 / 5.0

Mar 2020

Great location and excellent staff. Some areas need renovation but still a beautiful hotel.

FAQs

How much does this hotel cost compared to others in Bansko?

The average price for a rental in Bansko is $64 per night. This rental is $302 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Kempinski Hotel Grand Arena. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kempinski Hotel Grand Arena. Enjoy the water!

Is Kempinski Hotel Grand Arena pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kempinski Hotel Grand Arena?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Kempinski Hotel Grand Arena

Hotel in Bansko

Reasons to book

About this hotel

Amenities

Map of Bansko

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, City View

Superior Room, 1 King Bed, Mountain View

Superior Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, City View

Kempinski Hotel Grand Arena

Hotel in Bansko

Reasons to book

About this hotel

Amenities

Map of Bansko

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, City View

Superior Room, 1 King Bed, Mountain View

Superior Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, City View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Bansko?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Kempinski Hotel Grand Arena pet friendly?

What amenities are available at Kempinski Hotel Grand Arena?

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