Hotel de l'Ecluse

Interior
Electric kettle
Electric kettle
Premium bedding, minibar, in-room safe, individually decorated
Electric kettle
4.2
Excellent(106 Reviews)

Hotel in Neuchâtel

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher
Includes essentialsInternet / Wifi, Balcony or Patio, Laundry and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Neuchatel with a coffee shop and a bar
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite.
Hotel de l'Ecluse offers 22 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Neuchatel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Internet / Wifi
Laundry
Balcony or Patio

Map of Neuchâtel

Available Rooms

Classic Double Room Single Use, 1 Queen Bed

1 Queen

Room
Sleeps 1
You'll be directed to Expedia.com for availability & pricing

Double Room

1 Double

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Quadruple Room

1 King • 1 Sofa

Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
expedia logo

Reviews

4.2
Excellent(106 Reviews)
2.0
star 3 emptystar 4 emptystar 5 empty
Sep 2023
The hotel was very clean and the staff was very kind. The location is not far from both the train station and the downtown (almost middle of the slope between the station and the downtown). The breakfast was not gorgeous but sufficiently good for me. Only the problem was no AC. The room was quite hot during my stay.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jul 2022
The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.
1.5
star 3 emptystar 4 emptystar 5 empty
Jun 2021
I have booked this hotel because it said that I would have a mini kitchen. Upon check-in, I did not find any, so I asked the receptionist and she said "oh but we are fully booked and I cannot change." It was a disappointment. The room was very small as well.
0.8
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jun 2021
I have booked this hotel because it said that I would have a mini kitchen. Upon check-in, I did not find any, so I asked the receptionist and she said "oh but we are fully booked and I cannot change." It was a disappointment. The room was very small as well.
2.5
star 4 emptystar 5 empty
Jun 2020
Really nice Hotel with a nice room with a small kitchen. The view from the room was nice and the person in the reception was friendly and helpful.
1.3
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2018
I came here for a conference. This hotel is wonderful. It is a 10 to 15 minute walk to/from the train station. The service is great, and it is very clean. I did not have the breakfast, so I cannot comment on it. There is a small kitchenette in the room, and you can get equipment (pans, pots, utensils, plates, etc.) at the front desk. They are happy to provide what you need. There is a nice grocery next store. The hotel is very close to the lake and this pedestrian area of town - 5 minutes away.
2.5
star 4 emptystar 5 empty
Sep 2018
I came here for a conference. This hotel is wonderful. It is a 10 to 15 minute walk to/from the train station. The service is great, and it is very clean. I did not have the breakfast, so I cannot comment on it. There is a small kitchenette in the room, and you can get equipment (pans, pots, utensils, plates, etc.) at the front desk. They are happy to provide what you need. There is a nice grocery next store. The hotel is very close to the lake and this pedestrian area of town - 5 minutes away.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jun 2017
Hotel double booked us so we had to go somewhere else. Not impressed!

FAQs

How much does this hotel cost compared to others in Neuchâtel?

The average price for a rental in Neuchâtel is $130 per night. This rental is $43 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel de l'Ecluse. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel de l'Ecluse pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel de l'Ecluse?

We found 3 amenities for this rental. This includes internet / wifi, laundry, and balcony or patio.

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