Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel
Hotel in Pigeon Forge, TN
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Riverfront Pigeon Forge hotel in Downtown Pigeon Forge with a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers 109 accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers 109 accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Pigeon Forge, TN
Available Rooms
Premium Room, 1 King Bed, Balcony, Park View (Parkway View)
1 King • 390 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)
2 Queen • 390 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room (Specialty)
1 Single • 330 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen • 330 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Balcony, Park View (Parkway View)
2 Queen • 595 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
The place was clean. Had an indoor pool and a gym. You could see the river from the backside of the hotel. Beds were comfy and clean.
2.0
The staff was very friendly at check in, the hotel itself was clean and comfortable. We only stayed one night, but would definitely stay here again.
2.5
Overall it was a great 2 night stay.
1.5
My husband and I had a quick getaway to Tennessee.
2.5
Friendly and accomodating front desk. Easy drive from Dollywood
2.0
Everything was nice, workers were all very friendly
2.0
Rooms I booked were not available at check in
2.5
It was a nice stay on a short overnight trip.
1.5
For the price of stay, housekeeping could have been much better.
2.5
Had a amazing stay here, only thing I had a problem with was a leaky mini fridge but that didn’t affect anything!
0.5
The reviews for this hotel were great and I loved the idea of a cozy fireplace in our room for our fall break trip. I booked a king suite with a fireplace and a balcony. It ran about $250 a night. We arrived and were quickly given room keys. We walked into a two queen room, no fireplace, no balcony. We returned to the front desk. The desk agent said they oversold the rooms. They didn’t have our room type available. This was at 4pm, just one hour after check in was open. We were then moved to a king room, not a suite, and no fireplace. They also gave us a couple of free passes to the breakfast buffet. Well ok, not the best start but free food is good. They offered a discount until they saw we were booked through a third party and then said there was nothing they could do. We went to explore the area for a few hours then returned to the parking garage where people were drinking and smoking pot in their truck beds. We settled into bed and turned on the tv. The tv didn’t work. It turned on but it wouldn’t connect to the server. I decided to read instead but the light by the bed didn’t work. So I decided to make a drink and relax. I went to the hallway to get ice and the hallway smelled like marijuana. We got our stuff and checked out. We were booked for two nights which were nonrefundable. It doesn’t really matter how we feel about the property. What matters is if you would want this experience.
1.0
My stay was disappointingly average. I had specifically requested a particular view, but was given the opposite. After receiving the welcome message, I asked for more pillows as they were extremely flat, yet received no reply. Charging $15 for a continental breakfast buffet seems unreasonable, especially considering the subpar quality - my eggs contained a piece of foil and the orange juice tasted like straight concentrate. On the other hand, my room was pleasantly spacious and the housekeeping staff did an excellent job. Unfortunately, I experienced difficulties contacting the front desk, as my two phone calls from the room went unanswered, stuck in a loop connecting to the operator.
2.0
Close to attractions, quiet, and overall great experience
2.0
The car show people came I. 4 days early and thought they run the place and holiday inn catered to the
2.5
Everything was great
5.0
All services are excellent
5.0
Xlent
4.0
Disappointed with staff
5.0
The staff was great it was surrounded by a lot of great attractions
2.0
Pool is small . No blinds to block out light .
5.0
Great experience!
5.0
I loved it
3.0
The hotel was very convenient to all dining options and shopping. Our TV did not work for the 3 days we were there. Call about it to the front desk they said that they would put a work order in. Never heard or seen from them.
The AC froze up and the room was hot.
5.0
Wonderful property. We had a queen suite and it was great. Hard to cook the room below 70 but still great.
4.0
This property was central and walkable to many of the activities we wanted to take in. We chose a suite because it provided a sleeper sofa and we needed the extra space. However, we should have saved the extra
$$ because it was like sleeping directly on mattress springs. The staff were all friendly and accommodating and made us feel welcome. The only other negative experience about the hotel was the fact that the room never cooled down and was uncomfortably hot. But kudos on great customer service and a wonderful location!
5.0
When i checked in late at night the manager on duty was very nice and helpful. The room was clean and a/c worked very well!
3.0
Neda were nice and bathroom clean. Pool and gym smelled and carpet needs replaced
2.0
Everything was great except our balcony door did not open and the sofa bed did not have any blankets or sheets so it took several minutes of waiting on hold to get a hold of someone to bring them up. In the other room (we had two) the Keurig did not work. It is minutes within the trolley stop to the Island which was awesome. Overall it is a nice hotel.
3.0
We drove a long way and on line it said check in was at 3. When we arrived we were told our room was still dirty and we would have to wait. It was over an hour before we could check in and staff was not empathetic
1.5
We chose this hotel because the room configuration worked for our family. We had two adults and three 17 year olds. The layout provided adequate separation and sleeping accommodations for everyone. The room was clean (other than takeout leftovers in the refrigerator from the previous guests). Unfortunately, the pull-out bed was not made and there was no bedding available in the room for it. We called the front desk to let them know and, eventually, bedding was delivered (minus pillows which we had to ask for specifically). We made the bed ourselves. I felt that task was the responsibility of the housekeeping staff yet there was no apology for the oversight. It was clear that we would need that bed since we had 5 people in the room. The room could have had more garbage receptacles. There were two very small garbage cans which were filled very quickly even though we were only there one night. It was nice to have a balcony, but there was quite a a bit of loud traffic noise. That can't exactly be avoided due to the location. It would have been great to have a complimentary breakfast, but it was over $12 per person to have breakfast. Staff was not rude, but they were not pleasant and welcoming either. The pool was nice, but quite small. The spa pool looked very inviting, but was out of order during our stay. Again, this hotel was clean and adequate for our overnight stay. I would not choose to stay there again due to the (relatively minor) issues we experienced.
1.5
It was nice. Room was clean but carpet a little worn. The view was ok. You could only see a small part of the river. Location was good within walking distance to the island and several places to eat.
1.0
There was mold in the bathroom sink, a stain on our blanket, and the room didn't cool like it should have. The smell of the pool was so strong of chlorine and very cloudy and the hot tub was out of order. The free water tasted and smelt like chlorine.
0.5
WARNING!!!!!!! The employees at this hotel have a scheme going on!!!! Beware they do not check for identification & will check someone else in to your prepaid reservation! Even the manager is in on it!! IF YOU WANT TO BE TREATED LIKE A FOOL THIS IS THE HOTEL FOR YOU!! IF YOU LIKE THE CHECK IN PROCESS TO TAKE 2 HOURS BC THE HOTEL DOES NOT KNOW HOW TO DO THEIR JOB CORRECTLY AND APPEAR TO BE VERY DENSE!! You love obtuse employees this is the place for u
5.0
Best beds!
5.0
How close it was to the venue I was at
2.0
When we arrived and checked we was given a room that had not been cleaned. When back to front and clerk apologies and told us she was putting us in another room, but it wouldn't be cleaned for another 30 minutes. Got back from eating dinner and got another room. Once in the room the TV remote wouldn't work with TV. Told front desk and they advised they would put in a work ticket for it. So went to bed early. Got up next morning to take a shower and only had six face towels, no bath towels, one clean wash cloth and one dirty wash cloth. I am pretty big guy so it took a while to dry with face towels.
At around 7pm that evening a guy brought a new remote. I have stayed at this hotel on several occasions with good results, but after this I will not be staying at this hotel
5.0
Just what we needed.
1.0
I booked this hotel bc on hotel.com they advertised a picture of an outdoor pool. I booked the rate and realized after booking they only had a small indoor pool. I was really disappointed but I couldn’t find a way to change the booking without getting a fee.
When we got to the hotel we found out the pool was closed and the hot tub was not even working .. false advertisement
2.5
Stay was very relaxing quiet... caught up on sleep. Very clean... restaurant next door breakfast was delicious. Waiter went above and beyond.
3.0
We found spiders in the room
FAQs
How much does this hotel cost compared to others in Pigeon Forge?
The average price for a rental in Pigeon Forge is $252 per night. This rental is $158 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel. Enjoy the water!
Is Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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