We arrived very late, the employe was nice but we had booked 2 beds and were stuck sleeping in a king bed ( was there with a friend ) called back the reception but they said it was the only room left available, i don’t think it was true

Difficult to find since the name changed 10 months ago and is now called Colonie Inn NOT Golden Circle. The lobby was not welcoming but the woman at the desk was accommodating. The room could have been cleaner. No ice bucket or cups of any kind. Had to go to the lobby to get ice.The place is old and somewhat run down. The price was good.

I have rented a Jacuzzi room from this hotel every year twice a year and this year I rented it and the room was disgusting. It was dirty. There were limited towels for Jacuzzi. The Jacuzzi was small. The drain didn’t even work so you had to put a washcloth in it so the water didn’t drain out the curtains didn’t even fit correctly. We had to pin them closed Was hard as the comforter had multiple burns in it and holes. There was a half a roll of toilet paper and to replace it if any was needed no towel to lay on the floor for the shower. It was disgusting. The lights was so disappointed I will never use this facility again , since it’s been sold to a new owner, it’s been terrible. The last two times I booked and went very very disappointed.

No access to TV, no water pressure, no toilet paper, no garbage cans, whacco neighbors, unsettling clientele.

Everything went well right up until I fell getting out of the shower stall. The office has no idea what to do. No report, no help. I've now been out of work for a week and looks like it's not over yet.

Cops were called several times. Room was dirty, fighting drug addicts everywhere.

The room smelled musty, no outlets except the extension cord, someone else’s clothes hanging in the shower. There was a door leading outside which was permanently open, and the privacy lock was damaged. Also there was difficulty locating my reservation and I did not get the room I booked. This may have been because I booked through Expedia.

Filthy. Left and went to another hotel at 1:30 AM after traveling all day…it was THAT bad

Felt uncomfortable

Good for the price

Glass in sheets, broken drug pipe on floor, non smoking room smelled like cigarettes

Everything

The place was dirty and had bedbugs

Bed bugs every time

Convenience, family friendly hosts, quiet.

I got an email notification saying this room was specifically half off the night. I called in advance to make sure before I drove an hour away it would be available as I am a single mom with 3 children, 2 are special needs including an autistic toddler. Please listen to the negative reviews. I took some photos and videos for everyone because I could not sleep. Now only is this place dirty it is not safe. There is no lock. The name of the hotel is not the same. They have the doors just open so anyone can just walk in. I am lacking eyesight so my sense of smell is very strong and there is definitely mold and lack of cleaning going on in this room at least. I doubt they are changing the cheats at all. We didn’t check in until very late and I felt so terrible For my children. As much as would like to say sleeping in the car would have been better I sprayed the beds down wouldn’t be getting in until close to the time their lobby closed. The room they showed was a little outdated but not too shabby. I really just need a place for a good nights rest and safe as I just left my abusive husband. So you could imagine my horror when I arrived to this nightmare. Not only that I specifically booked a no smoking room and it clearly had been smoked in. And the rooms next to it were being smoked in. My child has asthma and my other one has allergies. I don’t smoke. I do see some people end up with the room they are supposed too and it’s clean. Seems like it’s hit or miss I think if you book

Nice accommodations and very helpful staff.

Tv didn't work and staff said nothing they can do did nothing to compensate l.

Pleasant stay

New owner, room not clean, less towels for a jacuzzi room, bed uncomfortable. Floor dirty. I go here twice a year and I like the closeness to home due to an ill parent but as much as I spend and go there it should be cleaner and more inviting

T

When I check in my room was not cleaned, there were no sheet on the bed, toilet was gross, there were dirty qtips in the sink drain. the room smelled like an ash tray. and When I went to get the fitted sheet, it was the wrong size, and I didn't get the pillow cases until the 2nd night.

I booked 4 nights for my tenants, they told me they had to leave early because they did not feel safe around the property and that the property conditions were unsanitary

I was disappointed by the dirty room and conditions of furniture. Even though the room was given as a non-smoking room, there was a strong smell of cigarette smoke in the room and cigarette burn holes in the bedspreads.

Dated, and has seen a lot of traffic over the years. Bed was clean and comfortable. Water in the shower was hot and with good pressure towels were clean. Bathroom was clean. I would stay again.

I booked a regular room and was assigned to a suite upon check-in. There is an on-site parking with plenty of space. The room was comfortable, with a fridge and microwave. However, cleanliness could be improved. The staff was extremely helpful: I was unable to turn off the water after showering and they were able to assist right away. Overall, it was an affordable place to stay for one night. I am happy with my stay and would consider staying here again. Note: I did get some shady vides upon arriving. This looks more of a place where regulars stay long-term. There were some people screaming on several occasions throughout the night in the room above me. However, as a solo woman, I did not feel unsafe in the comfort of my room.

The staff was very nice and helpful. The only issues were the inability to control the heat in your room due to the centralized heating and the smell of cigarette smoke that came through the vent from outside.

discovered clogged toilet - initial check of first assigned room; carpet and furniture worn; renovations recommended; noisy neighbour; otherwise ok for a short stay

The first room I was assigned someone had pissed the bed the second room the refrigerator didn't work. Rugs needed vacuuming.

The staff even switched our reservation to a down stairs room because we are disabled without extra charge.

I like how quiet it was

Good: there were microwave, refrigerator, TV. Not so good: the room smells smoke/marijuana mostly. It’s stuffy. Other staff was a 1/5 while the other is 2/5 some staffs 3/5. because we asked for toilet paper said will go we waited the next day. Asked for it the next day said will bring and change too