SureStay Hotel by Best Western Fairfield Napa Valley
3.4
Average(1,029 Reviews)Hotel in Fairfield, CA
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Paradise Valley Golf Course
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a seasonal outdoor pool.
SureStay Hotel by Best Western Fairfield Napa Valley offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided.
A seasonal outdoor pool and a spa tub are on site.
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a seasonal outdoor pool.
SureStay Hotel by Best Western Fairfield Napa Valley offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided.
This Fairfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.
A seasonal outdoor pool and a spa tub are on site.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
Hot tub or spa
TV
Map of Fairfield, CA
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Accessible, Non Smoking
1 Queen • 141 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Accessible, Non Smoking
1 Queen • 141 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen • 141 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.4
Average(1,029 Reviews)3.4
It was ok..The staff wasn't very friendly or welcoming. I will not tell a friend about this place.It sits a long side the dark freeway and its pitch black at 530pm .so, I stayed in after that time!
3.4
The elevator was very outdated. Homeless people living in their car in the parking lot. The breakfast was not what I expected. I opted for breakfast at the gas station. I will not stay here again.
3.4
I had a pleasant stay with a couple of exceptions. The pool and spa were out of order and the only ice machine was also out of order. I was on the third floor and had to use the elevator because I'm disabled and every time I prayed I'd make it to where I needed to go. It sounded like it was on it's last leg. The employee at the front desk was wonderful. Very pleasant. The breakfast left a lot to be desired. No orange juice. Just bagels. A full breakfast should have a lot more than that. Coffee was good.
3.4
very loud location; difficult to find entrance/lobby when checking in late at night; a lot of rooms- kept getting woken up by people leaving/housekeeping and staff knocking on doors and guests smoking outside of rooms; no closet or place to put luggage/clothes other then table and chair
3.4
We enjoyed our stay here. The was clean and the beds were comfortable. The first room we occupied the a/c had stopped work. I went to the front desk and they immediately gave us another room (no hassle).
3.4
It was an amazing experience in Napa!!
3.4
The guy that checked me in was great. Super nice and accommodating. The first room we were given was a non smoking but REAKED of cigarettes. The man was courteous to get us in another room that didn’t smell like an ash tray, but it was hella dirty. Body hair in the bathtub, the water wouldn’t drain from the tub when we tried to rinse it down. Mirror had finger prints, floors hadn’t been swept because there was hairs and bits everywhere.
Only positive was the beds were comfortable and appeared clean.
3.4
This property has on going construction as well as the adjacent high way. Unfortunately the current property rehab was not noted on the site. The location is perfect otherwise.
3.4
Great
3.4
The stay wasn’t ok, the hot tub and pool were closed without any notice online when I made the reservation
3.4
Had no idea the place was being renovated and the pool/spa was not available and was hoping to use it being so hot
3.4
The pool was closed I’m 109° weather. I specifically booked because there was a pool. Website should say pool not open due to construction, they HD a lot of construction on the building in the outside. Still don’t understand why the pool would be closed, the pool wasn’t being fixed. The website should state this
3.4
The staff here is awesome! This is my new hotel when I am in the Bay area.
3.4
The property was under renovation so there was no pool and no jacuzzi as described so I decided to take myself home instead of spending the night there so in essence I lost my money because it was not as it was described
3.4
I requested and pay for a 2 queen bed I was given a single queen bed no refund on price difieres the room was dirty there was construction goin on during the day so not relaxing
3.4
Paíd online but wanted cash deposit non refundable back plus it was more then what I paid for the room.
3.4
Room was clean - but seems to be in the middle of an update. Some new paint - but no place to hang clothes as it looked like the hanging area was removed. Unfortunately the outside parking lot was full of garbage (most likely from homeless people in the area). One car was parked in the front lot for 3 days - full of junk. One night we could hear yelling as someone was walking outside in the middle of the night, waking us both up. Lots of renovations going on outside - with a staircase taped off - saying it was unsafe to use. On a good note, staff was friendly and helpful during our stay.
3.4
Good breakfast, staff is helpful
3.4
Convenient location right off the highway and 2 minutes drive from Raley's grocery store and restaurants. Room was very clean with a fridge, microwave, hairdryer and free continental breakfast - bagels, toast, boiled eggs, oatmeal, cherrios, breakfast cookies, yogurt, juice, milk, tea, coffee, butter, cream chees and jam. The bathtub had a non-slip mat which was not appealing and the bathtub could be replaced as the paint was chipping off in places and the drain was rusty (room 112). For convenient location a one night stay is good.
3.4
From the outside it appearedvery nice, however when we went into the parking lot you could see that the stair wells were blocked off. They were blocked off with cotion tape and the doors looked like they had been beat on with a sledgehammer. Once entering the room there was a strong smell of cigarettes, as well as the door would not shut all the way. We couldnt shower due to the mold and other thing growing in the bathroom, and the microwave had rotting food on the inside. For the other rooms of the people who were with us they were stronger smells of cigarettes, and there was ants in the bed. Would not recommend this as a place to stay!
3.4
You could hear people talking in other rooms. The tub didn’t drain very well.
Breakfast was good.
3.4
Lot of homeless people have access to property. I felt unsafe.
3.4
The fridge was leaking so bad floor was wet, the shower faucet was completely detached and the water never got cold
3.4
Close to store’s
3.4
The motel was very nice, clean, quiet etc., but I made reservations at this motel because it had a jacuzzi and after a long drive I looked forward to sitting and relaxing in the hot, bubbling water, but it was out of order
3.4
Very nice place to stay for the price. Comfortable bed, hot shower, attentive staff.
3.4
It was safe and clean
3.4
The staff were amazing. We felt appreciated and having access to breakfast traveling with minors, was a plus. The beds were extremely uncomfortable. They were hard and we felt every spring, everyones neck and back hurts. Our room was not clean. The floor was incredibly dirty, but we were able to have good access to our room and car. There was many hazardous areas blocked offs. The jacuzzi was closed as well. But we still enjoyed our stay.
3.4
My work truck camper was broken into on the second night there. I am not holding the property accountable for this, but want to warn potential guests to watch where/how you park and to use an alarm if possible.
3.4
Hotel rooms are clean and nice and real coffee in the room, but breakfast is very poor even coffee is taste like instant coffee they should improve the food.
3.4
YES
3.4
The property was shut down for "life safety issues" per the local fire department. Of course, I didn't find this out until I rolled up to check in. A simple email to inform travelers with reservations would have been good to let us know we needed to make other arrangements. Good location for what I need in the area, but time will tell if they get it back up and running.
3.4
nice suites
3.4
Paid too much for dirty bathroom and pool is out of order after our boys was playing baseball in 95 degree weather all day and couldn’t even cool off, we booked here for that also. We should’ve just stayed at Marriot hotel with our friends and family discount which is same price if we knew the pool is closed.
3.4
Customer Service was good . Respectful.
Area around was reasonably clean.
Room was clean.
3.4
The walk ways on each floor were FILTHY. Doors and light switches were FILTHY. Window, (glass), was broken with a hole in it. Window was opened and unlocked upon arrival. No hooks, clothes hanging area or towel rack. Shower/tub did not drain. Entry door had 1/2" gap all the way around. Room had stale air of cigarette smoke in a non smoking room.
3.4
I requested a non-smoking room. When we entered the room, I had a strong smell of the smoke meaning someone has previously smoked in a non-smoking room. The cleaning Ness of the room was not up to par overall wasn’t the best stay I had. The staff was super friendly. But the rooms need a lot more attention.
3.4
Initially , the room that was assigned to us smells with strong bleach and so we talked to the personnel to change our room because we know it will give us headache and other respiratory problems . We are nurses who are having a retreat at the nearby Mt Carmel Catholic Church and so we know what we are talking about .The personnel said that there's no more available room but we insisted and so finally , he gave us a different room .I believe that such a room with strong smell of bleach should not be used by anyone , period .Thank you .
3.4
Noisy from adjacent I-80 freeway. Thin, low-quality mattresses. Cheap flooring (no carpet).
3.4
Dirty sidewalks on property. Bathtub was in poor shape. Pool was out of service.
Bed linens were clean.
Decent breakfast.
FAQs
How much does this hotel cost compared to others in Fairfield?
The average price for a rental in Fairfield is $172 per night. This rental is $99 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Fairfield Napa Valley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Fairfield Napa Valley. Enjoy the water!
Is SureStay Hotel by Best Western Fairfield Napa Valley pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Fairfield Napa Valley?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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