Welcome Suites
Hotel in Belleville, IL
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in O'Fallon with a fitness center and a 24-hour business center
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, laundry facilities, and barbecue grills are onsite.
Weekly housekeeping is available.
Welcome Suites offers 89 accommodations with blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, laundry facilities, and barbecue grills are onsite.
Weekly housekeeping is available.
Welcome Suites offers 89 accommodations with blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Belleville, IL
Available Rooms
2 Queen Bed Suites
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
King Bed Suite
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium King Suite
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Accessible
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
1.5 / 5.0
This is just a run of the mill extended stay. Internet was terrible. room was 20 years old except the tv. the pics on the website don't match the room. oh and the elevator was broken (put us on the third floor anyway).
0.5 / 5.0
We arrived at the hotel at 5:45 pm we waited 15 minutes for someone to come to the front desk. We called the hotel and the phone just rang and rang. When someone finally came to the front desk we were told our room was not clean, Bur if we wanted to leave our things in the room and go get dinner they would call when it was clean. We turned to get on the elevator and were told it did not work. We got to the room and there was no light in the bathroom or over the kitchen sink and next to the beds. The bulbs were there they did not work. We left the room and went to the parking lot which was not well lit. We decided we could not stay at the hotel. There were spider webs in room with bugs and spiders in it. We went back to the room to get our things and told the worker we had to leave. She said she would refund out money but has not done so yet. THIS was the worst place I have ever seen. It was not clean in the lobby and the rugs in the stair wells had not been cleaned in weeks. There were crumbs and trash everywhere. We did not take pictures because my 16 year old granddaughter was crying so hard she was scared to be in the building. I DO NOT recommend.
0.5 / 5.0
It was horrible. Broken cracked shower kitchenette was pealing. Never answered your questions. Then charged us 200 dollars more for “damage”. DO NOT EVER STAY HERE! They charge you for their broken crap.
1.0 / 5.0
We chose this hotel because of the pool, hot tub, and fitness room. We booked a room for three adults with two beds. Check in took 45 minutes due to shift change but staff was great. After we paid and they went to assign a room they told us they did not have any rooms with 2 beds even though we had booked online. They only had 1 king bed, and only 2 adults were allowed to stay so someone would have to sleep in the car. We demanded a refund but since the payment had already been processed they could not give one, only the manager could and she was off until the following week. The staff finally said all 3 adults could stay in the one bed but they would just write down that there were only 2 adults in the room. Once there we found out the hotel does not have a pool, hot tub, or fitness center anymore. It had all been taken out 4 years prior. We had only been at the hotel for 45 minutes but told them we were leaving to find another hotel and was given the name of the manager to call next week. The following week the manager said we did not give notice we were leaving but after talking to the staff found out we did. She granted the refund but after 2 weeks I still had not gotten it. Called back and the manager said she had delayed giving the refund but it should come now. It was 3 1/2 weeks before I got a refund.
5.0 / 5.0
Ok, but quiet
4.0 / 5.0
Ok smells like w##d and soup
1.0 / 5.0
When we arrived for check in the lady was friendly but was trying to do too many things at once, so check in took a little longer. Went to our room and found ants on one side of the room and crawling on the bed. No phones in room so you had to go back downstairs to tell them about the ants. She apologized and said they have been a problem and would get someone up there to take care of them. This was about 8:30 pm. I understand ants are a problem when it’s hot and I wasn’t trying to complain but there were so many rules given at check in it was ridiculous. Finally at about 11:30 pm there was a knock on our door and it was the front desk lady to come and spray for the ants. She apologized for it being so late but had to wait for her replacement to get there. She then asked us the next morning about the ants and they were gone until the following day. Never seen housekeeping or anybody else for that matter to take care of anything. I’m just glad when I travel, I carry extra towels and toilet paper with me.
5.0 / 5.0
It was good
1.5 / 5.0
This place is okay but really needs help with the housekeeping department.The towels and toilet paper were missing upon checking in. The housekeeping staff did a terrible job.There were plastic bags and food left from the previous person. There was hair left all over the bathroom floor and sink.They left soap caked on the bathroom floor and there wax left on the floor as well. The base trim was cheap and faling off the walls and you could see the trash collecting in the glue. The previous person had placed a paper towel over the fire alarm and the housekeepers did not take it down. You can tell that there are long term guests there and some were extremely loud and you could hear fights.The stove and full size fridge were great.It is not a terrible place but needs better housekeeping.
1.0 / 5.0
No comments
1.5 / 5.0
It was a clean place. Staff is super nice. Just that some of the clientele that now are there are not off the best crowd is all I can say. Def had gone downhill over the last few months.
5.0 / 5.0
It was great staff was awesome we had a loud neighbor unstaors with no her chi
5.0 / 5.0
Fabulous thank you
3.0 / 5.0
Nice but no pool and no service for rooms
2.0 / 5.0
The staff were not great. The hotel smelled like dog. No carpets in rooms like the picture displayed. The whole room looked like it was thrown together. Side doors didnt work. Pool closed. Good location.
1.0 / 5.0
Bias staff.
1.0 / 5.0
Got there and there was no room available on a prepaid reservation
They said they called and there no answer, but there's no record of the call on my phone.
0.5 / 5.0
I called the week before our stay to confirm check in time because my daughter had dance competition and we were on a tight schedule. I was told 3 pm is check in. We got there at 3:30 and was told the room wasn't clean and it would be 30 minutes. The smell of smoke was overpowering. Then they told us at 4:10 that it would be another 30 minutes. I had to try to get her ready in the car and just try to make the best of it. I decided to take my girlie in to get into costume in the general bathroom in order to be on time to competition. When we went into the bathroom there was no toilet paper, but the empty roll was set on the floor. The toilet was full of pee with half a roll of toilet paper in the bowl. Urine was all over the seat and poop smeared on the wall. There was what looked (identical) to pubic hair all over the floor and toilet seat. There was no soap to even wash your hands. We turned and walked out. They of course said it was to late to get a refund, even though i still didnt have a room available. Not only was I out the money, I had to then find another hotel. Worst experience I've had. Don't waste your money! And please spare me the generic response you post to every review both good and bad.
1.0 / 5.0
They were not going to check me in cause it was after 11 but no where stated that. Then the room key was the wrong room. Tv did not work after I eventually got in the room.
5.0 / 5.0
Excellent service and the room was great,very clean , I recommend this place for sure
5.0 / 5.0
Nice attention
1.0 / 5.0
This property is the biggest joke possible. If you want a room that never gets cleaned your whole stay then pick here. Clearly you’re only staying here for the price BUT trust me just stay elsewhere for the extra $10 a night. The managers suck, they are beyond rude & lazy.
0.5 / 5.0
Just no, hard pass. Look elsewhere. If your car isn’t comfortable, and it’s too cold or too hot to bum it outside for a few…maybe this is the place. But NO, probably not even then. Hard pass. Just say NO..because the people here do not. Decorative artwork on the wall, rusty toilet paper holder. No table. Two crunchy worn hand towels is all you get. Groups outside smoking and drinking and scoping out who’s going and coming, and what they might be moving with them. YEP Microwave, TUH. Lamp light at bed. TUH. Bugs, weird smells, drugs, PLENTIFUL. Think people of Walmart meets hotelier.
4.0 / 5.0
It is quiet and piece full but pool not open
1.0 / 5.0
Terrible
0.5 / 5.0
Cabinet we missing draws, exterior chipped and scraped, holes in walls, no amenities like a glass or bath towels, only small hand towels, no wash cloths, no shampoo, etc.
1.0 / 5.0
Nothing at all. It was roach infested, smoked filled elevators the staff was understanding but that was it.
0.5 / 5.0
Arrival took over two hours. They claimed that they couldn't let us check in because their system wasn't letting them finish the transaction. Then, they told us we could check in, but the room we reserved a month prior wasn't available, and offered to put us in a different room for the night. We had no other options, so we did that. The room was complete garbage. Seats, carpet, curtains were all ripped and shredded. AC and Refrigerator didnt work. Smelled harshly chemical. No TP, hair dryer, or towels in the bathroom. Checked out next morning (5th). Contacted Hotels.com to assist with a refund, since Welcome Suites refused, and WS claimed that we hadn't checked out, and that our things were still in the room on the 12th. Requesting chargeback with our bank. absolute garbage hotel, with NO help from Hotels.com.
1.0 / 5.0
We were upset. Your booking wasnt excepted. They told us we had to stay longer than 2 days. They turn us away. We had to fine another hotel which was almost impossible. Wasnt happy at all.
0.5 / 5.0
Had me sign a no smoking agreement but my room smelled like smoke an look like a smokers room bathroom wasn’t clean an there was food left on the kitchen floor the air conditioner filter needed changing an my bed was really hard wouldn’t stay here again even if it was free
0.5 / 5.0
They called and canceled my reservation when we were about 3 hours away on our 2nd long day of driving. Said person had extended their stay and no room available for me.we did not proceed to Illinois . I had to cancel our plans for weekend. I was shocked.
2.0 / 5.0
Great option for my last minute trip. Budget friendly and helpful staff.
0.5 / 5.0
No, pillows..brought us up 2 and said that was the last 2 in the building, all hotels have 2 per bed. No cup to take medication, had to use our hand. A present in the toilet, we had to flush to use...grose! No coffee, had to drive up to the gas station. Beds uncomfortable. We will not be back or use Expedia ever again.
0.5 / 5.0
No, pillows..brought us up 2 and said that was the last 2 in the building, all hotels have 2 per bed. No cup to take medication, had to use our hand. A present in the toilet, we had to flush to use...grose! No coffee, had to drive up to the gas station. Beds uncomfortable. We will not be back or use Expedia ever again.
2.5 / 5.0
Pricing
2.5 / 5.0
Pricing
2.5 / 5.0
Everything
2.5 / 5.0
Everything
0.5 / 5.0
The room was basically falling apart very dirty
0.5 / 5.0
The hotel was dirty the management was rude it took me 45 minutes to check into a room that I didn’t have any towels are comforters
FAQs
How much does this hotel cost compared to others in Belleville?
The average price for a rental in Belleville is $115 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Welcome Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Welcome Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Welcome Suites?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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