Novotel Goa Dona Sylvia Hotel
Hotel in Goa, India
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Stylish beach retreat with outdoor pool
At Novotel Goa Dona Sylvia Hotel, hit the nearby beach, dine onsite at Kebabs and Kurries, or enjoy a drink at one of the hotel's 2 bars/lounges.
Housekeeping is available on request.
Novotel Goa Dona Sylvia Hotel offers 181 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
At Novotel Goa Dona Sylvia Hotel, hit the nearby beach, dine onsite at Kebabs and Kurries, or enjoy a drink at one of the hotel's 2 bars/lounges.
Housekeeping is available on request.
Novotel Goa Dona Sylvia Hotel offers 181 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Goa, India
Available Rooms
Executive Villa, 1 King Bed
1 King • 322 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premium Villa, 1 King Bed
1 King • 430 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Villa, 2 Twin Beds
2 Single • 322 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Villa, 1 King Bed (Boutique)
1 King • 387 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Villa, 2 Twin Beds (Boutique)
2 Single • 388 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
We booked three rooms and a rental car in advance for a three-day stay, paying in full.
**Day 1:** At check-in, the reception staff refused to give us the rooms we had booked near each other. Instead, they forced us into different, far-off locations because they had assigned our rooms to a company group that booked the same day. It took nearly two hours to check in, and the staff was unhelpful and uncooperative. How can they prioritize a last-minute company group over our pre-booked family trip?
**Day 2:** With the company group checking out, they offered us an upgrade to rooms nearby, but the process took half a day, ruining our second day as we spent most of it moving rooms.
We also faced issues with our rental car. Every time we left or returned to the property, a local rental union harassed us, insisting that only their cars were allowed. The resort's security seemed to side with them. When we raised our safety concerns with the resort reception, the staff again refused to assist.
**Day 3 (Checkout):** Things escalated when our taxi driver arrived to pick us up. The resort security refused to let him in, leading to a heated argument with the union members. This frightened my family, especially my mom and kids. When we asked the resort reception for help, they refused, telling us to move our luggage outside the parking gate to board and offering no further assistance. It was shocking that they, as hosts, didn’t take responsibility for their guest
Horrible experience
4.0 / 5.0
Nice property , clean and very near to the beach. Nice swimming pool and big room. The food prices are on the higher side.
2.0 / 5.0
The hotel is nice, but needs some renovation in the rooms. Breakfast was excellent! The front desk costume service could be improved. I had a wonderful massage at the spa!
5.0 / 5.0
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
2.0 / 5.0
Wifi did not work in the room.
4.0 / 5.0
We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER
We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones!
The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!
2.5 / 5.0
Super se bhi upar
5.0 / 5.0
Location : awesome beach view resort , very neat and clean
Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room
Food: very nice
Staff : very polite and cooperative
Restaurant: good food and good option
1.0 / 5.0
First of all would like to highlight the check in time for the property is 3pm which is very very late. I was travelling with my family(wife and 1 year old kid) and reached Goa at 9am. From North Goa Airport to Hotel is around 1.5hrs.One can go ahead and book Goa Miles Taxi from airport to hotel which will cost around Rs 2500/-.We had requested the hotel for early check in, although when we reached the hotel they told us we are fully booked and asked us to explore the property. We did that but even after 3hrs they could not get us a single room for checkin.Finally they managed to get us a room at 2pm with so much hassle and constantly reminding them.
Overall food is very good and the spread is nice althrough the rates are very steep.
Room service-They don't care to take the phone call of guests.Had to call several times before someone answers the phone or have to connect through the reception.
Room has all amenities but they are old.
Lastly i would like to highlight that the hotel is surrounded by taxi union which don't allow outside taxi to come to the hotel and if you go to book taxi through hotel they charge around 2-2.5 times the actual cost. In our case they asked us to pay Rs 6000/- to MOPA Airport which is very steep. It's as if they are looting the guests in broad daylight with no cap on the pricing.
Overall the stay was below expectations and it felt that they are short of staff and could not effectively manage all the guests.
4.0 / 5.0
Stay was great. Breakfast at the seagull restaurant was busy and there were flies sitting on fresh cut fruits.
4.0 / 5.0
Great location. Some staff are exceptional, others need training
5.0 / 5.0
Amazing property, beautiful beach
4.0 / 5.0
Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.
5.0 / 5.0
Absolutely beautiful property.
It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
5.0 / 5.0
Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.
5.0 / 5.0
Property is good for a group vacation with clean private beach with less crowd and games room.
The entire property is clean and mostly free of mosquitoes.
5.0 / 5.0
Excellent service,great location and very peaceful and away from crowd
5.0 / 5.0
Great hospitality...excellent stay
5.0 / 5.0
Excellent hotel!
We stayed for 2 nights and it was wonderful experience.
The service is very good: at the hotel reception, at the restaurant, bar, pool and above all the house keeping
(thanks Krishna).
It’s a peaceful and well maintained properly.
The room was spacious, with all is needed, with nice balcony surrounded by nice garden.
The restaurant is very good, local and international cousin.
The beach is in a walking distance and super clean.
We recommend to see the sunset and to stay for another 30 minutes after to see the colors of the sky changing.
Highly recommended place to stay.
For singles, couples, and families.
Next to the hotel you’ll find shopping center, and few great restaurants.
P.s Thanks for the reception team for the hospitality!
5.0 / 5.0
The beach is clean and refreshing!
2.5 / 5.0
I and my wife went to Novotel with our 1 year old for our anniversary. Although the original room allotted to us was in need of some maintenance, the hotel staff was kind enough to understand that and gave us an alternate room which we enjoyed staying in over next couple of days. The seagull and the housekeeping staff was very friendly and prompt in their service. Special thanks to the chef for accommodating a custom recipe request for our 1.5 yr old. Also, special thanks to housekeeping folks who decorated our room with towel swans and teddy. They also have a nice big swimming pool that both kids and adults would find fun. Altogether the inflated float tubes were not available for the kids. Our li’l one enjoyed the pool thoroughly though so no complaints. The beach is right behind the property so one can access and enjoy it anytime. Overall experience lives up to Accor standard.
1.3 / 5.0
Wonderful stay. Kind and warm staff, always smiling. Absolutely recommend
2.5 / 5.0
Wonderful stay. Kind and warm staff, always smiling. Absolutely recommend
2.5 / 5.0
Good stay
0.5 / 5.0
Terrible experience with the duty manager Dilip
2.5 / 5.0
We had an excellent stay. We were very happy and extended our stay for another 3 nights. Good hospitality provided. Anusha, Zara and Rohit tool care of all our needs. Thank you.
2.5 / 5.0
We had an excellent stay. We were very happy and extended our stay for another 3 nights. Good hospitality provided. Anusha, Zara and Rohit tool care of all our needs. Thank you.
2.5 / 5.0
By far the best stays we’ve had in Goa. The vibe of the hotel is so positive that you would want to just stay more and more. Truly amazing
2.5 / 5.0
Each and everyone were extremely polite all the time and very accomodating for my late check out ...every person from the security guard to the reception and staff were really good ....
2.5 / 5.0
We had a very nice experience in this Navotel Dona Sylvia hotel...Overall great experience 10/10, The food was awesome, hospitality was great.... large space with amazing cottages and lots of in room entertainment.... the housekeeping supported us a lot ... the beach is very close by 500 meters from Hotel..the seagull restaurant is was awesome, especially Sibron who served us.
2.0 / 5.0
There's a taxi union due to which they do not allow app based taxis to pick/drop inside the hotel. While all other hotels nearby allow it.
2.0 / 5.0
There's a taxi union due to which they do not allow app based taxis to pick/drop inside the hotel. While all other hotels nearby allow it.
2.5 / 5.0
Over all good stay. Breakfast spread is good and is next to the beach. Value for money stay.
2.0 / 5.0
enjoyed the stay .i suitable for family vacation .we enjoyed 3 days . only one management should hire . cleaning staff more responsible hope management is listening to me the episode on room no 44 at 7th march. this should not repeat to any tourist .
2.0 / 5.0
It was good but not so good as it was our 3rd visit to this hotel .We had requested for Villa close to sea but his time they gave us Villa very packed one so no view.The Buffet of Breakfast also remains more or less the same.The So hum Spa was really good we enjoyed Refreshing Full body massage.So overall experience was good but not very extraordinary.
2.0 / 5.0
We had three rooms booked here as a family. we had requested that the rooms be together as we had a child and elderly person staying. Despite the confirmation over email the rooms were spread out which caused us an issue on arrival.
Otherwise the hotel is very comfortable with nice rooms and good facilities. We would happily stay again. The access to the beach is great as is the pool.
One observation I would make is that the service could be better organised - there seems to be plenty of people - but often the towels are not replaced (or replaced when you don't want them to be) and in the restaurant it can be slow at time.
The range of food on offer is excellent and overall it is very comfortable.
1.3 / 5.0
Execllent hotel and the staff is really looking to always make your stay comfortable. The team even came up to bid us farewell, I saw such a deep commitment in the team . The location is next to the beach and very clean pristine beaches.The Resturant serves nice buffet breakfast which changes on few items each day. Nice pool and sauna , I did not try massage. The resort is divided in sections we stayed in hibiscus. Gita was awesome at the guest relations team. Very friendly candid and ready with an happy advise anytime of the day. A BIG thanks to the team for make our holiday special . I would highly recommend the place both for families or couples as it provides opportunity and space for all to enjoy. I will like to be back here at next opportunity possible. While the resort may have everything but it’s the team and staff which makes the difference and I saw that.
1.5 / 5.0
Execllent hotel and the staff is really looking to always make your stay comfortable. The team even came up to bid us farewell, I saw such a deep commitment in the team . The location is next to the beach and very clean pristine beaches.
The Resturant serves nice buffet breakfast which changes on few items each day. Nice pool and sauna , I did not try massage. The resort is divided in sections we stayed in hibiscus.
Gita was awesome at the guest relations team. Very friendly candid and ready with an happy advise anytime of the day. A BIG thanks to the team for make our holiday special . I would highly recommend the place both for families or couples as it provides opportunity and space for all to enjoy. I will like to be back here at next opportunity possible. While the resort may have everything but it’s the team and staff which makes the difference and I saw that.
2.0 / 5.0
Good location, beautiful property, easy access to beach which is beautiful, slow service, limited vegetarian options
1.3 / 5.0
Very well maintained resort with a good private beach. Had a very good experience. Only concern was that on Sunday they only have a brunch with no a-la-carte options. Had to insist on getting it and the attendant obliged. Even got chef Raju to come over for a specific request. Felt the restaurant service to be slow most of the times. Pool, indoor games, landscaping, choice of restaurants is very good.
FAQs
How much does this hotel cost compared to others in Goa, India?
The average price for a rental in Goa, India is $47 per night. This rental is $108 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Goa Dona Sylvia Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Goa Dona Sylvia Hotel. Enjoy the water!
Is Novotel Goa Dona Sylvia Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Goa Dona Sylvia Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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