Homewood Suites by Hilton St Louis - Galleria
About this hotel
Comfortable hotel, walk to Saint Louis Galleria Mall This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request. Homewood Suites by Hilton St Louis - Galleria offers 158 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Richmond Heights, MO
Hotel in Richmond Heights, MO
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.1/5.0
Excellent(1,030 Reviews)
5.0
This was a last minute trip the room was very clean and the gym was a pleasant surprise I would recommend this property the gumbo on Wendsday was excelent.
Breakfast was good.
The staff was very helpful.
1.0
Room was not available until 3 hours past check in time. Zero heads up. Loved dragging our luggage back & forth during the rain.
1.0
The staff were rude and lazy. They did not clean our room once during our stay. We were there for 5 days and not once did they have room service. When we asked for room service all they said they would do it but it wouldn't get done. The front desk staff moved like sloth's, in slow motion. They were just annoyed when they needed to work.
3.0
Dirty room, limited water pressure, very dated property
10.0
All good.
10.0
Room was very clean and staff was friendly
8.0
Staff was very nice, but check in was slow. Pool was closed the day we wanted to use it. The toilet was dirty when we arrived. There were not enough luggage carts when we left, and we had to make several trips downstairs to get all our stuff down. The location was very convenient. Parking was great. The breakfast was pretty good too.
10.0
Nice place
6.0
Never had our room cleaned from saturday check-in til we left Tuesday morning. We were told they don't do anything unless you are there for more than 3 days.
8.0
Overall had a great stay! Unfortunately the pool was closed for cleaning which was a huge bummer. Only reason we picked to stay here was for the kids to swim.
2.0
Pool was closed. Was the main reason we booked with three kids.
3rd floor smelled terrible.
8.0
Room was very clean, breakfast was great. The hotel was very busy lots of kids being very loud and un-supervised at the pool. Tried for hours to use the pool with no luck. I picked the hotel for my gfs birthday because it had a pool and good reviews. It was very frustrating that we were not able to swim. I feel there should be rules for kids definitely that many un-supervised. For the price of $219
10.0
Nice stay with the family and grandkids.
3.0
Went with 2 work besties for a Galentines trip to see Mama Mia at the Fox. Front Desk was so helpful and friendly. Room was the 2 bedroom suite, absolute heaven with each of us having our own bed and 2 full baths! We walked to Maggiano's and had a great Italian meal before Ubering 15-20 min to Fox theater. Next day we walked over to Galleria Mall. Breakfast was good and what set it apart agsin was the friendly bkfst attendants. I will never stay anywhere else is St Louis.
2.0
Breakfast was great! The only complaint we had was that the pool was not very clean- cloudy water.
everything else was fantastic. Very clean and great staff.
10.0
Stayed here and loved it! Was met with warm welcomes and smiles at the front desk, free breakfast, they also had free wine & hors d'oeuvres
for valentines day which was great. Right across from the galeria and minutes from fine dining in Clayton and Frontenac! My only complaint would be I wish the bathroom was a little cleaner and my sheets were stained, also parking is a tad bit difficult considering theres a small parking lot and the walk to the door feels so far but other than that I loved it and will stay here again.
1.0
The only reason I booked this hotel instead of one closer to St. Louis downtown was because of the pool and hot tub. However, neither was opened and I was told that the hot tub did not have hot water. So, it was closed. This is the same review I had read from 5 months ago from another visitor. I guess they have no intention of fixing it or maintaining it. The pool and tub should not be advertised if people can not use it. Also, we booked for 6 people and only had 3 towels and not enough sheets/blankets. Had to get more from the lobby and also change the sheets they did have because they were dirty. I would not recommend this for anyone.
10.0
Aliyah, the front desk clerk was very professional and was a breath of fresh air after a very long drive.
10.0
It was very nice enjoyed my stay
6.0
We appreciated the staff at front desk and the staff in dining room who worked very hard to take care of the breakfast crowd. The housekeeping however was terrible!! We stayed for 5 nights and only once did housekeeping come to the room to clean it. Bath gel container was empty and never refilled, crumbs on the floor were there the entire time and generally poor service. thank you
5.0
This hotel surpasses my expectations. It is so clean and spacious. It has kitchen and stoves and everything I needed. The breakfast was amazing with a lot of healthy foods.. I will definitely recommend it for people.
2.0
1st room I was given the bed was not made- went back to desk. Got a second room. Hair on bathroom sink, kitchen area, etc. Not the worst I've ever seen. But not great either.
5.0
Great Place, Good Breakfast and evening reception
5.0
Great
4.0
details like stains and trash in common areas. Dirty bedding. Surfaces dirty and smeared in the suite.
4.0
Staff were very nice. Breakfast was good. And room was nice. My only complaint - our room faced the highway abd it was a bit loud - for me. And the fan is set at one setting- the highest one. Since the air blew right on the couch we wanted to add the fan but it was just worse- maybe set the fans on medium?? It would be a happy medium for those who want the fam.
2.0
Located right off the highway so it was loud while trying to sleep. Overall hotel was fine. I wouldn’t book this hotel through hotels.com though because they apparently don’t know how to request payment through hotels.com and now I’m fighting with them and hotels.com to get my money back.
1.0
This hotel was SO dirty…couldn’t even walk without shoes on. Bathroom floors were gross too- had to put towels down. Doesn’t seem too old of a building, so it is a shame it hasn’t been kept up. Staff could care less about working. Called for additional towels, said they would be on the way- they never came. Called again and was directed to come to the front desk to get them. Asked for a “Do not disturb” sign for my door- was told they didn’t have any, so I requested my room not be cleaned- came back after work and all of the towels had been taken but none were replaced. Just a few photos…could’ve uploaded more, but you get the jist.
5.0
Loved this place - would stay there again. Very comfortable rooms as well
5.0
Nice room.
3.0
Pool closes at 9pm even on the weekends. The breakfast was slim pickings. Main items were out more than staying full to accommodate guest. It was a slow refill.
3.0
This was a delightful stay to celebrate a dear friend's upcoming nuptials, and I received excellent assistance from Kayla and Caroline at the front desk.
3.0
Plumbing was horrible
3.0
The hotel is located across from the mall. Great for shopping and restaurants. The layout of the suite is great. However, the sound insulation is very bad. The highway nearby is loud and my neighbors were also loud. The front desk was friendly and took down our complaint about slow drain, but no one came to fix it during our two-night stay. No room service either. A candy wrap sat in the public hall way outside our suite for the entire duration of our stay, making me think whether the room was really clean.
5.0
Only one problem the room we got did not have wifi
3.0
Great location close to shopping and the zoo. Rooms were clean and comfortable, we had a 2 queen suit. It had a nice kitchen space along with a good size sitting room. Breakfast was good nothing to write home about but good, Variety of hot and cold items and space was kept clean. The pool on our stay was not great, water was murky we were told at check it it had a chemical treatment but should be able to swim at 4 but at 8pm you couldn't see the bottem so we passed on the swimming. Overall hotel was great and staff was friendly we would stay again.
5.0
We stayed here because I was having surgery and we live two hours away. The hotel was very clean and all of the staff was very friendly. The room we stayed in was facing the freeway but we barely heard it. Our room was clean and beautiful. We will definitely stay here again!
1.0
The pool and the hot tub had brown water. The hot tub jets did not work. The hallway that connected to our room was so hot and the gap under the door let all the hot air in. It looked like all the carpet had experience air conditioner leak. The carpet had white hard spots on it. It looked like mold and it had a sour smell to it.
4.0
Breakfast and rooms !!
2.0
Friendly staff, many choices for breakfast each day. Pool was out of order one day and hot tub was completely out of order. No pool towels when we entered 2 of the 3 days and often heard that they just put some there and did not have any more. Room floor could have been cleaner as there was long dark hair and along walls and corners were dirty. When you have kids this is a huge factor.
FAQs
How much does this hotel cost compared to others in Richmond Heights?
The average price for a rental in Richmond Heights is $136 per night. This rental is $3 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton St Louis - Galleria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton St Louis - Galleria. Enjoy the water!
Is Homewood Suites by Hilton St Louis - Galleria pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton St Louis - Galleria?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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