It was exciting but food prices are so exorbitant

Good clean hotel, breakfast - average. Nice staff.

We celebrated a birthday dinner with friends and the restaurant staff went out of their way to accommodate our needs. Special thanks to David, the restaurant manager.

Its a lovely little hotel with a distinct charm, although its getting a little old now and needs refurbishing, which am told is likely to start soon.. esp the bathrooms look very dated... but the ITC service is excellent.. overall a fairly central location.. right nx to the Rose Garden (500 m away from hotel main gate) and rickshaws are easy to get, for local travel... overall quite an enjoyable hotel..

The wifi was not working for the three out of 4 days of our stay even after we complained with the hotel staff many times. The only reason given to us was that it was a technical issue and they cant do anything about it. Seriously, so many days to fix this problem. Few lightnings were not working in our room and so the ambience was not good at all. Bath robes kept in the bathroom were defective and the housekeeping didnt change them even though they were cleaning our room daily. Its no use booking a suite if basic amenities are not attended by the hotel and the hotel staff didnt even have a courtesy to apologise also for the inconvenience and the only thing they did was nodding their heads and agreeing to what we complained. The room service never bought any receipt or bill to sign for the food we ordered in the room even after reminding them few times. The only thing I liked in the hotel was the service provided by the restaurant staff during breakfast timings and their service was excellent and very courteous. The

The wifi was not working for the three out of 4 days of our stay even after we complained with the hotel staff many times. The only reason given to us was that it was a technical issue and they cant do anything about it. Seriously, so many days to fix this problem. Few lightnings were not working in our room and so the ambience was not good at all. Bath robes kept in the bathroom were defective and the housekeeping didnt change them even though they were cleaning our room daily. Its no use booking a suite if basic amenities are not attended by the hotel and the hotel staff didnt even have a courtesy to apologise also for the inconvenience and the only thing they did was nodding their heads and agreeing to what we complained. The room service never bought any receipt or bill to sign for the food we ordered in the room even after reminding them few times. The only thing I liked in the hotel was the service provided by the restaurant staff during breakfast timings and their service was excellent and very courteous. The

The wifi was not working for the three out of 4 days of our stay even after we complained with the hotel staff many times. The only reason given to us was that it was a technical issue and they cant do anything about it. Seriously, so many days to fix this problem. Few lightnings were not working in our room and so the ambience was not good at all. Bath robes kept in the bathroom were defective and the housekeeping didnt change them even though they were cleaning our room daily. Its no use booking a suite if basic amenities are not attended by the hotel and the hotel staff didnt even have a courtesy to apologise also for the inconvenience and the only thing they did was nodding their heads and agreeing to what we complained. The room service never bought any receipt or bill to sign for the food we ordered in the room even after reminding them few times. The only thing I liked in the hotel was the service provided by the restaurant staff during breakfast timings and their service was excellent and very courteous. The

Hotel staff were very well trained and accommodating. Rooms are well kept but for the price I feel they should include things like slippers, bath robes etc. Loved their lobby & overall ambience.

Hotel staff were very well trained and accommodating. Rooms are well kept but for the price I feel they should include things like slippers, bath robes etc. Loved their lobby & overall ambience.

not good

This was for a family trip with young kids. Hotel staff, while friendly, cannot speak English well. It was a challenge to communicate Poor service of cabs. Have to rely on autos. South Indian food is good. Multicuisine not that good. Rooms are nice and clean. Grounds are ok. Overall good hotel if you are a South Indian. Good location

This was for a family trip with young kids. Hotel staff, while friendly, cannot speak English well. It was a challenge to communicate Poor service of cabs. Have to rely on autos. South Indian food is good. Multicuisine not that good. Rooms are nice and clean. Grounds are ok. Overall good hotel if you are a South Indian. Good location

This was for a family trip with young kids. Hotel staff, while friendly, cannot speak English well. It was a challenge to communicate Poor service of cabs. Have to rely on autos. South Indian food is good. Multicuisine not that good. Rooms are nice and clean. Grounds are ok. Overall good hotel if you are a South Indian. Good location

Comfortable,centrally located,courteous service,good parking area .Food was really good and sumptuous.Ambience was excellent and the piano programme during the dinner time was so melodius.....Our special mention to the musician... Thanks Sullivan Court...Keep Up The Standards!!! Wishing You All The Best

Comfortable,centrally located,courteous service,good parking area .Food was really good and sumptuous.Ambience was excellent and the piano programme during the dinner time was so melodius.....Our special mention to the musician...Thanks Sullivan Court...Keep Up The Standards!!!Wishing You All The Best

We were only there one night and 2 things we particularly needed was good internet and for them to book a taxi for our onging journey. While the website advertised free internet, it was only for one device and only for 12 hours, many of which you are asleep!! The hotel booked a taxi for us to get to Coinbatore for Rs4000 but when we went down the street we could book one for ourselves for Rs2000. The general cleanliness of the lift and hallways was not great and the bathroom looked sad, particulary the shower. Compared to other hotels we have been to staff were disinterested and slow to attend.

Good Experience. Very courteous staff. Food is good but can be better. Location is good. Need to put some clear directions on how to reach the hotel, especially for those coming there for the first time.

Went to rose garden, botanical gardens, and shopping the markets

Went to rose garden, botanical gardens, and shopping the markets

the stay was good & staff, food etc all were excellent

The hotel is in a good location on the edge of town. It is very quiet and peaceful. Wifi is chargeable but the connection is good. The food in the restaurant is very good.

Quiet and well placed hotel wit a good Indian / Continental restaurant I appreciated a lot the very good bedding

Quiet and well placed hotel wit a good Indian / Continental restaurantI appreciated a lot the very good bedding

Comfortable stay with good standard facilities.The hotel staff is friendly.Hotel is accessible from the city .

We had an awesome stay at the hotel. Its a feeling of nostalgia as you enter the hotel and you have to wonder where else will you find that old world charm. Now i think Ooty and i think that hotel there over that hill right in the middle of the town yet untouched by the noise and dirt of ooty town. The food was excellent but a bit expensive at 650 bucks per head plus taxes! We had a package inclusive of breakfast and the breakfast is superb! The staff was efficient and friendly. Overall great stay so go ahead and plan to stay here in Ooty!

Good place to stay in ooty. Very near to city. Excellent rooms. Staff in reception and restaurant need to be more customer supportive.

Excellent stay .. The staff was good .. Special mention of Mr dinesh and Mr Vinod who were very kind . They surely know what hospitality is ..!great service ..! We went there for an occasion and it was memorable stay .! Rooms are neat and tidy , though the bathrooms are a lil small , but no complains ..! Definitely a good place to stay in Ooty ..!