Hilton Richmond Hotel & Spa\/Short Pump
About this hotel
Upscale spa hotel near Short Pump Town Center Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request. Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Map of Short Pump, VA
Hotel in Short Pump, VA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
4.3/5.0
Excellent(1,000 Reviews)
3.0
Hilton charging for parking is absolute greed for this location
5.0
The hotel was very nice. The staff at check-in was very professional, courteous and helpful.
5.0
Extremely pleased with the customer service and the cleanliness of my room.
10.0
It was wonderful! The spa is amazing!
10.0
Great stay. We stop every year at this hotel on our vacations towards South.
10.0
We loved Richmond, we still talk about the trip. The bar downstairs served excellent crab cakes, we ate at 2 nights in a row and have searched to find something similar locally (without luck!). Walking distance to shops & yummy foods. We had a wonderful visit! Hotel was pleasant, clean.
10.0
Beautiful entryway and lobby, Heather at the front desk was gracious and welcoming; room is super clean and well-appointed.
10.0
Amenities - spa, indoor swimming pool and hot pool.
6.0
The stay per night was over 100.dollars, and with that- no continental breakfast-
There is a fee of 10. Dollars per day for parking! This is after the fee for room per night.
They do not vacuumed per day- we stayed for a whole 6 days- for a class being held there.
The cleaning people never vacuumed that whole 6 days-
No microwave available in the rooms, only 1 in downstairs lobby!
Did have a mini fridge-very mini-it did keep milk and water bottles cold
There was no tub, just a walk-in shower, floor of it was dark, looked dirty-needed water shoes to shower with.
Also, missed out on special rate of room for the 6 days due to going through Expedia- instead of booking through hotel itself!
Paid the higher price!
Never staying at your hotel again, will find different one with better price and better amenities near by- will come to yours for a class, but never staying there again.
3.0
We celebrated a family wedding in Richmond and couldn’t have been happier with the quality, cleanliness, and amenities in our room
1.0
The beds were extremely uncomfortable and the pillows did not support the head well. The hot tub was not hot at all. At night, I heard the neighboring room having sex for about 15 minutes loudly. The spa gave great massages but that’s the only good thing I can say about this visit
3.0
It was out anniversary and we wanted to stay overnight and hang out away from home. The room was great and the hotel is located in a convenient area near everything you may need and want.
Definitely booking another stay.
3.0
Check-in was easy and we were able to get our room just a little early with no issue. Location is great - close to many restaurants and shopping. Just a quick overnight trip to the area, but no complaints on the hotel.
5.0
Property is close to everything we wanted to do during our stay
5.0
It was so close to the Funnybone comedy show. It was clean and the staff were friendly and courteous.
3.0
My 6 person golf group found every aspect of the hotel and the very helpful front desk staff to be exceptional. Great rooms, lounge restaurant and location.
5.0
Superb
3.0
Hotel room was very clean, we picked the package that came with breakfast for 2 for an additional $10, breakfast was great, every employee we encountered in our stay was very nice.
3.0
Clean, easy check in
3.0
We really enjoyed our stay. The room was spacious and very comfortable. The hotel was in close proximity to everything. We got a chance to enjoy some really good food, and we had a great time shopping at Short Pump Towne Center. It was a great weekend. I can't wait to go back!
5.0
Thank
5.0
N/a
5.0
I have stayed here several times and it is always clean and the staff is great
4.0
Everything was great the only thing is we were so hot at night like to ac wasnt as cool as we would like
5.0
CLEANLINESS/Check in polite & efficient
5.0
Great experience
5.0
The customer service was beyond excellent! Charles, Jamie and Asia were so nice and would go out of their way to ensure I had a wonderful stay! All the staff there are friendly and helpful! Best hotel experience I’ve ever had and I’ve had many.
5.0
Great
4.0
The room was very clean and comfortable.
4.0
Liked room layout and Shower.
Cafe and Restaurant should be available more hours.
5.0
Very clean, quiet, and friendly staff
4.0
The Hilton Short Pump was a wonderful facility located in the middle of an amazing area. Very convenient to excellent dining and shopping. The facility was very beautiful and the staff was courteous and friendly. Our only mild complaints were 1)that the bed, while nice, was not as comfortable as we had hoped for and 2)the room air conditioning didn’t cool the room as well as we would have liked.
3.0
Staff friendly and exceptional helpful
5.0
Service was great!
5.0
Highly recommend this hotel for a date night or family stay. The staff is amazing and the property is clean and beautiful.
3.0
Absolutely a perfect stay in a very trying situation. Everyone from the Front Desk to the Restaurant were great! Much appreciated!
5.0
Excellent stay
5.0
Have stayed at this proprty durring a previous visit to Richmond, nice hotel, very nice staff, and good location.
5.0
I booked this hotel for my family who were in town visiting. Both the hotel and the staff were excellent - not to mention it's less than 5 minutes to the mall.
1.0
Phone didn’t work called downstairs attendant had attitude didn’t even come upstairs to check and see if phone was working.Housekeeper knocked on door twice before checkout felt like we was being rushed out room.Coffee machine was not clean had old coffee debris still inside.Room was not cleaned just a quick clean up for housekeeper
FAQs
How much does this hotel cost compared to others in Short Pump?
The average price for a rental in Short Pump is $126 per night. This rental is $35 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Richmond Hotel & Spa\/Short Pump. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Richmond Hotel & Spa\/Short Pump. Enjoy the water!
Is Hilton Richmond Hotel & Spa\/Short Pump pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Richmond Hotel & Spa\/Short Pump?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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