Ole Sereni

Outdoor pool, pool umbrellas, sun loungers

Premium bedding, in-room safe, individually decorated, desk

Club Room | Premium bedding, in-room safe, individually decorated, desk

8.2 / 10.0

Excellent(625 Ratings)

Hotel in Nairobi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Luxury Nairobi hotel in Lang'ata with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Nairobi

Nearby attractions

Giraffe Centre

8 mi

Nairobi National Park

3.3 mi

Kenya National Museum Society

4.2 mi

Two Rivers Theme Park

8.8 mi

Available Rooms

Club Room

1 King • 301 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Cozy Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Ole Sereni

$$$$

8.2 / 10.0

Excellent(625 Ratings)

Hotel in Nairobi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Nairobi

Nearby attractions

Giraffe Centre

8 mi

Nairobi National Park

3.3 mi

Kenya National Museum Society

4.2 mi

Two Rivers Theme Park

8.8 mi

Available Rooms

Club Room

1 King • 301 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Cozy Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.2 / 10.0

Excellent(625 Ratings)

3.0 / 10.0

Sep 2024

Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.

8.0 / 10.0

Sep 2024

Nice location close to the city center and to the main airport.

10.0 / 10.0

Aug 2024

Great staff

8.0 / 10.0

Aug 2024

Modern hotel in proximity of the airport and National Park. The standar room is too tiny for my taste and the rooms facing the expressways do not have a great view

10.0 / 10.0

Aug 2024

Enjoy my stay. Staff were friendly and welcoming. The food was good.

10.0 / 10.0

Aug 2024

N/A

8.0 / 10.0

Aug 2024

Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.

10.0 / 10.0

Aug 2024

I love this place and always make a point to try the different room options when i'm in Nairobi

4.0 / 10.0

Jul 2024

I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t

10.0 / 10.0

Jul 2024

What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.

10.0 / 10.0

Jul 2024

I really enjoyed my stay at the hotel.

8.0 / 10.0

Jul 2024

Great food and friendly staff

4.0 / 10.0

Jun 2024

The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.

6.0 / 10.0

Jun 2024

The service at the reception needs improvement. They also don’t answer the phone promptly

10.0 / 10.0

Jun 2024

I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!

1.0 / 10.0

May 2024

Never again

1.0 / 10.0

May 2024

We have never experienced such headache ,stress ,lies and inconsistencies in any Hotel . Terrible customer service filled with lies and cover ups . Refusal to change rooms and lied to about getting our upgrade money back after finally Charging rooms , being recorded on phone call without our consent while trying to Get help in our situation, and now zero response no matter who we contact to Get our money, its 3 months after we were promised to Get our money back at check out ,still nothing. Even with written communication ,we were still blamed for everything .Never again .

10.0 / 10.0

May 2024

Beautiful hotel with all the amenities…. Highly recommend!

5.0 / 10.0

May 2024

Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers: -Proper insulation of the shower cabin -too hard / too firm pillows Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility. Thank you so much.

10.0 / 10.0

Apr 2024

The staffs are excellent.

4.0 / 10.0

Apr 2024

Not very well maintained property. Dark too. Will not stay here again. Sheraton Airport is fine for us

6.0 / 10.0

Mar 2024

airco stopped working twice. television functionalities stopped occasiaonly..

10.0 / 10.0

Mar 2024

First rate hotel and very friendly staff

4.0 / 10.0

Mar 2024

Nice hotel with some beautiful views and neat functional rooms. Wi-Fi is good. Showers are hot. Beds are comfortable. The major problem of hotel is some (not all) of the staff who just do not understand service! Examples being the 10 mins it take to get served a drink as the staff will walk past you and ignore you! The receptionist who acts like a robot and will roll her eyes at you when asking perfectly a reasonable questions (the question being why when dial the number for room service, why does nobody answer? Reply being that the number shown on the room service menu is not the correct number!!!!!!) In fairness, management are quick to deal with any complaint you make and will try to resolve with some sort of customer services but better to not have these things in the first place! The food menu in the waterside is 75% pizza and 25% nibbles type food. Why not expand a little and give a greater choice. I did later find out you can order from the full restaurant menu in waterside so why not give out a menu stating this? All in all it is a nice place to stay and fairly chilled but could do better!

3.0 / 10.0

Feb 2024

Too expensive compared for the rooms with similar property

4.0 / 10.0

Feb 2024

I enjoyed the peaceful location and silence in the rooms. There is good service, too. The drawback for me was the lack of AC capacity and my room was hot at night, even after I asked the frontdesk to check my AC. So I guess that it is just because that it is an older hotel but the AC is the only drawback

10.0 / 10.0

Feb 2024

The receptionist was very courteous and professional while the dining services staff need more training on how to handle guests.

2.0 / 10.0

Feb 2024

Really rude staff and poor service. Our room was on the 4th floor near the entrance to the bedrooms. You could hear the doors opening and closing as people were entering the area and talking! The night before we were due to fly, there was a party in the restaurant which went till nearly 1am! There was no notification of the party and the music could be heard clearly in our room. Despite calling reception twice nothing was done about it. There was no apology from the staff and we had little sleep before. Catching an early flight. Absolutely shocking customer service!!!!

10.0 / 10.0

Feb 2024

Great staff nice facility

10.0 / 10.0

Jan 2024

Thanks for a very peaceful entry to Kenya!

2.0 / 10.0

Jan 2024

Well, it’s difficult to know where to start. Giving the positives first, the food is not half bad. I don’t mean to say it’s good, it’s just okay. The rest of the experience not so much. My biggest complaint is the lack of attention to detail (I.e., taking towels out of the room but not replacing them or waiting over an hour to receive a check for dinner). The AC did not function in one of our two rooms. They did not provide an itemized bill at checkout so it feels the bill was ‘ball parked’. The rooms are dated and could be updated, but that’s the least of the worries. Also the ‘park view’ is of a sound wall - lovely stuff in what is (everywhere else) a beautiful county. If you like staying at a Motel 6 this is the place for you, otherwise stay anywhere else. Also their airport transfer is extortion (~$80 for a ~$9 ride) and they will charge as much as they can get away with.

8.0 / 10.0

Jan 2024

The AC units did not work properly

8.0 / 10.0

Jan 2024

Just finishing up a 6-night stay here. Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street. Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.

5.0 / 10.0

Jan 2024

The hotel staff was great but had bad experience with a broken air condition unit. I called the front desk and who send a repairman they didn’t seem to understand what the issue was. In the end I spend the night sweating

5.0 / 10.0

Dec 2023

The staff was extremely professional the room service and the food was great

10.0 / 10.0

Dec 2023

Staff was excellent in all ways.

10.0 / 10.0

Dec 2023

Amazing views. Checked out early, recieved a nice breakfast box

10.0 / 10.0

Dec 2023

Polite and friendly check in. Good service. Nice relaxing breakfast

4.0 / 10.0

Dec 2023

Slow delivery of food/ room service I wouldn’t recommend this place, after paying for the drinks(something I wasn’t aware of coz didn’t explain.) staff followed me. Too expensive, service are poor

5.0 / 10.0

Dec 2023

Ole Sereni is a beautiful hotel- service, staff, cleanliness, presentation and meals were all excellent. Hotel is well located close to airport and centre of Nairobi. Highly recommended

FAQs

How much does this hotel cost compared to others in Nairobi?

The average price for a rental in Nairobi is $66 per night. This rental is $64 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Ole Sereni. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Ole Sereni. Enjoy the water!

Is Ole Sereni pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ole Sereni?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Garden · Kitchen or Kitchenette · Internet / Wifi

This attractive Bed and Breakfast in Nairobi, $114 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Ole Sereni

Hotel in Nairobi

Reasons to book

About this hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

Club Room

Cozy Room

Ole Sereni

Hotel in Nairobi

Reasons to book

About this hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

Club Room

Cozy Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Nairobi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Ole Sereni pet friendly?

What amenities are available at Ole Sereni?

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