This is our 3rd time here & it wasn't as wonderful as we remembered. The bed was noisy & hard & bouncy at the same time. My lamp didn't work, there was old food under the bed. The toilet needed 2 flushes to completely take away stuff. Needless to say, we wont be back.

Very basic hotel in the middle of Manhattan. Rooms were neat with platform bed (no boxspring) with very hard mattress. Furniture was of the pressed wood variety. This is a value hotel, not luxury. Breakfast was included (bagel or muffin and coffee). Front desk was efficient, and bathroom was clean with plenty of hot water and water pressure.

The only good thing with this hotel is location. Room was smelly and carpet dirty and shaggy. Everything is outdated. With the exeption of one cleaming lady who was nice and friendly, the rest of staff was not pleasant or helpful. I asked porter if can help me to carry one luggage amd 2 big bags to my room at 4th floor and he said rude”No” amd took away the big cart, so I had to carry myself all mentioned luggages in spite I am 65 years old. The breakfast is a Zoo, stiff baegels and muffins that a lady limits the servings. Not enough coffee, sugar or milk. The bathtube did not drain. You have to be taller than 6 feet to be able to use magnifing mirror in the bathroom. To use hairdryer, it was a long extension cord over the sink. I was yelled by a staff person when I tried to go to the public restroom in the lobny, because he was just vaccumed the area. The room rate does not justify the horrible experience that we had in this hotel.

I was initially put in a room with no decorations, no curtains, a rock hard bed, and a great amount of noise due to being on the street. The renovated bathroom was not quite finished so there was no shelf for soap and shampoo in the shower. It was unacceptable. When I asked for another room, I was told that was not possible. When I started searching for another hotel for the rest of my stay, another room was found. It had a painting, was off the street, had a curtain, and a somewhat softer bed. There was a generator outside the window but it made much less noise than the cars on the street. I would not stay at this hotel again given that their standards are so low that they actually offer that horrible room to customers.

Friendly service. Loved that they offered luggage hold. Clean room. Comfortable bed. Great location!

I traveled for a trip with friends. Got a room with 2 double beds, that were very comfortable. The room was spacious enough for 4. Didn't have a view, the window was giving on the AC units outside, but the plus was that there was no NY city noise in the night! The hotel was clean, we had all amenities in the room (shampoo, shower gel, towels changed every day...). The greatest plus was also the location! 3 metro lines nearby, 1 block from the High Line, city center. I will return!

The hotel is superbly located on the corner of 23rd street and 7th avenue, right next to the subway entrances and local dinings/fast food. The hotel is close to many interesting places that can be reached on foot (i.e. Times Square about 20 minutes, Friends studio max 15 min). The staff at the hotel is very friendly and helpful, both the people at the reception and those preparing breakfast and cleaning staff. The rooms are comfortable, of normal size - our room had two large beds where we could easily fit with two children. There is heating/air conditioning. The bathroom with a bathtub with shower.The furniture and decor is quite old but it is clean, so we did not need more. The room has a tiny refrigerator and a desk with a chair. For breakfast ( served only from 8-10 am) there are only bagels and huge muffins in various flavors, butter, Philadelphia cheese and various jams. Of beverages there is coffee, tea, water and cocoa. There is also a microwave in the dining room so you can heat up something during the day or in the evening. We enjoyed staying at this hotel - not excellent but very nice standard and the price was reasonable as well. Special greetings for Polish staff:)

Hidden gem! Perfect for family visiting NYC! Friendly and welcoming staff!