Raffles Makkah Palace
Hotel in Mecca
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
About this hotel
Luxury hotel connected to a shopping center in Al Hajlah with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and a health club. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, coffee/tea in a common area, and massage/treatment rooms.
Private bathrooms are not ensuite and housekeeping is available on request.
Raffles Makkah Palace offers 226 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LED televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.
Recreational amenities at the hotel include a health club.
This smoke-free hotel features 2 restaurants, a full-service spa, and a health club. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, coffee/tea in a common area, and massage/treatment rooms.
Private bathrooms are not ensuite and housekeeping is available on request.
Raffles Makkah Palace offers 226 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LED televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.
This Makkah hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include minibars and safes. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Map of Mecca
Available Rooms
Superior Suite, 1 Bedroom, City View
1 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Presidential Suite, 2 Bedrooms, City View
1 King
Sleeps 7
+
You'll be directed to Expedia.com for availability & pricing
Royal Suite, 2 Bedrooms (Partial Kaaba View)
1 King
Sleeps 8
+
You'll be directed to Expedia.com for availability & pricing
Signature Suite, 1 Bedroom, City View
1 Double
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite, 1 Bedroom (Partial Kaaba View)
1 Double
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
The 2 bedroom presidential suite I was given with Haram view actually had partial view unlike the advertised picture. Also, instead of the two large bathrooms within the bedrooms promised a “Grand five-piece bathroom” which we didn’t get as well. We had tiny bathrooms that had a three piece set. These are the only two disappointments that were completely different than advertised.
4.0
Room was available at 5:30 pm we had to wait to get in. Nothing was offered but simple sorry
4.0
The room was extra cold and the ac controls are so messed up. The bed is amazing but the showers are mulfunctioning and scattering water.
10.0
So nice
10.0
Hi, I did like every thing
2.0
l was disappointed with the experience, which felt more akin to a 4-star hotel. My room was directly beneath another undergoing construction, causing significant noise. Additionally, the cleanliness was subpar, as the bedding was quite dusty.
Despite raising these issues, I received only an apology and no compensatory gesture. I hope this feedback prompts a review of your service standards.
8.0
great
10.0
great experience overall
10.0
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
10.0
Amazing hotel, only problem is the lifts outside the hotel.
5.0
Best hotel in Mekkah. Conveniently located next to Kaaba. Prayer room on top I great as well.
6.0
Staff is great. Rooms are definitely not a 5 star hotel rooms. Very very old. Shower smells like pee. I definitely not stay here again nor recommend this hotel. It’s definitely does not meet standards of Raffles brand.
5.0
Everything was perfect during the stay , i booked for my parents who did Umrah , they were extremely satisfied . İn addition to this the hotel allowed a very late check-out.
10.0
Very nice facilities. Very close to the Haram. Beautiful view of the Kaabah and Haram from my room. Very memorable. Recommended by a friend, that's a local. It was a spectacular stay for Umrah.
Breakfast and restaurant were very good. Quality & variety of food were first class. Staff were helpful and smiling. We felt welcomed.
Won't be my last stay, inshaa Allah.
One dislike: Hotel feels a little outdated.
4.0
best
10.0
Every single member of staff were so pleasant, polite, courteous and alway available to help - the best experience we have had by far!
Especially those responsible for housekeeping (I forget his name but for me he was like an Uncle) and also Ismath who was of amazing help during our last days there - ensuring our luggage was looked after and allowing us to perform Umrah with ease before we were to leave for home - suffice to say if it wasn't for him and his colleagues we would not have been able to do this. May allah subhna tallah reward them all for making our pilgrimage such a pleasant one!
10.0
Thoroughly enjoyed our stay for 5 nights. Facility, staff, location was superb. Look forward to staying here next time we visit iA
10.0
Really Nice
2.0
Because not give me my room
10.0
One of the best accommodations for Hajj/Umrah
6.0
Close to Makkah.
Staff in room service needs to be more diligent and in the cafeteria- staff should pay attention to their guests.
10.0
Quality and service is at 5 star level. Staff does above and beyond. Checkin process was amazing and quick. Sara on the front desk was exceptional. Hand written note from Salem managing director was exceptional, no one takes time to do this. We are exceptionally satisfied and haram view was amazing.
4.0
Close to Haram, and the view is spectacular.
The only thing which i don't understand that when you are an Expedia VIP customer and you are checking in after 2:00 PM in low season an the Hotel is quarter of it capacity, the receptionist refused to give us our room, we had to come again after 4:00 PM to collect our keys. Very disappointed.
8.0
In terms of its proximity to masjid ul haram, great location and it is at a very convenient walkable distance to Kaaba.
Cleanliness was ok. Couches, carpet and walls were stained with marks of food and coffee. Never cleaned properly.
They did not have microwave or dishes or dishwashing stuff in kitchenette which was nuisance when traveling were 3 little kids.
Room bar was insanely over priced. Would recommend buying similar stuff at 1/10th the price from shop around.
Connected with shopping mall so tons of eating options available.
breakfast was included and had amazing variety and options. Staff was receptive. Daily room service was available which is rarely seen in other western hotels these days.
Overall we enjoyed our stay.
5.0
An excellent experience and I hope to repeat it, the hotel staff were friendly and highly professional, and the environment in the suite was distinctive and luxurious. Thanks for the nice experience.
تجربة ممتازه و اتمنى تكرارها، فقد كان موظفو الفندق ودودون و على درجة عالية من الاحتراف ، كما ان البيئة الخاصه بالجناح كانت مميزه و فخمه. شكراً على التجربة الجميلة.
5.0
An excellent experience and I hope to repeat it, the hotel staff were friendly and highly professional, and the environment in the suite was distinctive and luxurious. Thanks for the nice experience.تجربة ممتازه و اتمنى تكرارها، فقد كان موظفو الفندق ودودون و على درجة عالية من الاحتراف ، كما ان البيئة الخاصه بالجناح كانت مميزه و فخمه. شكراً على التجربة الجميلة.
5.0
Best hotel I’ve ever stayed in in Makkah
The staff from front desk to everyone else are unbelievably amazing
5.0
The entire experience from arriving at the hotel and final checkout was very professional and welcoming. The staff took care of us and provided wonderful service
5.0
They really deserve more than 10 from the manager of the hotel to the porters they were all friendly and do every things for help Thanks
2.0
Disappointed ... too expensive for what you get here .... bad staff .... bad room dining ..... no one wants to help
2.0
Disappointed ... too expensive for what you get here .... bad staff .... bad room dining ..... no one wants to help
5.0
It was excellent stay
1.0
Mr Omar said that booking wasn’t available. At 2:30am with two kids, I had to look for another one.
5.0
Nothing everything was good thanks
Service location
5.0
Nothing everything was good thanks Service location
5.0
Very helpful and friendly staff, great room and great service .
5.0
Excellent Hotel facing Al Haram and provide free upgrade
5.0
Excellent Hotel facing Al Haram and provide free upgrade
5.0
It was exceptional stay, the view was marvelous and there amenities was beyond my expectations
5.0
Perfect as usual. The view is breathtaking. The staff are the best
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is $39 per night. This rental is $482 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Raffles Makkah Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Raffles Makkah Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Raffles Makkah Palace?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.
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