Aruma Hotel

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi

7.7

Very good(150 Reviews)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Playa del Carmen, steps from Quinta Avenida
This smoke-free hotel features tour/ticket assistance and free WiFi in public areas.
Change of towels is available on request.
Aruma Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

Balcony or Patio

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room, 2 Double Beds

2 Double • 65 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 65 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Aruma Hotel

$$$$

7.7

Very good(150 Reviews)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

Balcony or Patio

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room, 2 Double Beds

2 Double • 65 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 65 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

7.7

Very good(150 Reviews)

2.0

Apr 2024

Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.

2.0

Mar 2024

It was the most horrible place I have been.

4.0

Feb 2024

The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.

3.0

Jan 2024

Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.

8.0

Nov 2023

I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.

2.0

Mar 2023

The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.

6.0

Nov 2022

Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.

6.0

Nov 2022

Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.

10.0

May 2022

Great small hotel

2.0

Apr 2022

Shower wasnr working properly at night i woke up 3 times because of noise you can hear people on the stairs i give them 2 stars couple years ago i stayed there it was much better condition i had to chane room twice to fond descent room one balcony lock was broken amother time safe didnt lock i give them 2 star

4.0

Jan 2022

I booked 2 rooms 2 weeks in advance only to show up and have them say they overbooked and gave away one room. Upon seeing the room there was mold growing on the bathroom ceiling and around the AC unit.

6.0

Dec 2021

It is good place to stay on the budget. It is outdated and our room smelled old. No elevator in the hotel. Convenient location close to the beach and 5th Ave

1.0

Dec 2021

I stayed at this hotel for 2 nights. The first night, we had to change rooms because the AC was spitting a large amount of water and ice at a plug on the wall. We had a mini swimming pool when we entered to the room. The shower curtain in this room was the cheapest curtain you can imagine. The some of the hooks were missing, so it was very trashy and ghetto specially with the price we paid. Also this hotel had internet issues, so they didn't have internet for my 2 days. I was lucky to have data in my phone. The 2nd room we stayed, was better looking but still too much $ for what we got. There are better and prettier hotels in playa for the same or less money. We had another family (we were 2 adults with out moms) coming up to playa, so we left the hotel and we booked a different one bc I knew it wasn't the best and the non Internet was a big problem. The girls at the reception were nice and always trying to help. I never saw a room like the one they show at these pictures. It is like 2 diff hotels

2.0

Dec 2021

3.0

Dec 2021

Terrible cleaning service.

6.0

Dec 2021

Terrible cleaning service.

3.0

Nov 2021

You are what you are paying for, but when I stayed there like 3 years ago the service, the room and the cleanliness was way better. I stayed there before they had the pool. Location is great, but other than that its changed. The front desk agent was too casual and had some friends hanging out with her.

5.0

Aug 2021

This hotel is well located, near to everything, the staff was nice.

5.0

May 2021

I always love staying here, rooms are clean and it’s located in a great area. Not too far from the clubs but close enough to walk.

5.0

May 2021

Me entanto todo desde la llegada hasta la salida del hotel

5.0

May 2021

Me entanto todo desde la llegada hasta la salida del hotel

1.0

Mar 2021

Stayed at this hotel on my extended trip. Good location but extremely rude stuff. Management does not care for clients and will not let you talk to owners to resolve issue. Stayed here over a month they keep changing stuff that is not trained to work in hospitality environment. They will try to charge for a guest even if its just one and make you feel uncomfortable for visitors (including rooftop visits) which is more simple with all other hotels i've stayed in. Be carefull with safety boxes batteries are not replaced when needed and if you have to leave fast you might have to wait for master key.

10.0

Mar 2021

Hotel is centrically located. One block from 5th Avenue and 2 blocks from beach. Internet was good except it went out briefly a couple of times and in the evening it was weaker. I work remotely that Is why I’m in tune with the internet. The pool is small but nice. It is not easy accessible if you can’t walk steps. There is no elevator so you will need to carry your bags up and down. The rooms nice but in the small size. They clean the rooms and hallways with an awful smelling fragrance so I had to keep my window open all the time so I can breath. If you are sensitive to fragrances then you may want to talk to them before you arrive. I think so common practice in many hotels to spray the rooms with fragrance and also use it to all the floors. I’m highly sensitive and can’t breath so it’s a problem for me.

5.0

Mar 2021

5.0

Mar 2021

Absolutely recommended!! Great location, service, cleaning and great prices near Quinta avemida one of the most exciting places in town

8.0

Feb 2021

Very comfortable beds and friendly staff, would give 5 stars but there was no cell phone service or wifi in our room

4.0

Jan 2021

No frills, value hotel. Good price. Located close enough to walk to the action. No bad, not great - juat in the middle I suppose

3.0

Jan 2021

Central location with walking distance to everything. But no hot water in the shower, plastic wraper underneath the sheets (uncomfy and u wake up more sweaty then being on the Beach)

3.0

Jan 2021

Very clean and a/c worked great.

3.0

Dec 2020

The place on great location, everything looks clean but when you first walk in the room you will smell something not fresh but we had comfy sleep and I love it. The customer service was great

5.0

Aug 2020

Clean and modern. Bed very comfortable. Fast internet. Small rooftop pool very cool. 24 hour desk for "anytime checkin"

5.0

Jan 2020

The front desk people are so helpful and nice. The hotel is perfect location and very clean.

5.0

Jan 2020

The front desk people are so helpful and nice. The hotel is perfect location and very clean.

2.5

Dec 2019

Great stay! Nice staff very friendly and helpful

4.0

Jul 2019

Great location! Very nice, modern and clean. What i had an issue with, the restroom sink had no water pressure, so all i got was a little dribble of water when i opened the faucet. This made it extremely difficult to brush teeth, wash face, shave etc. I brought this issue up (on day one)to the young lady at the front desk that checked me in.... but nothing was done about the issue, nothing was fixed!

4.0

Jun 2019

El staff es very good , good attention ,I’am recomendetion

2.0

Jan 2012

The hotel staff and cleanliness were great, but the hotel was nothing that it was advertised to be. It is 2 blocks from the beach, not beach front. Each hotel room has its own hot water heater that is about 5 gallons big, so warm showers for 2 people in a row is out of the question. You can't dial out from your room. The front desk has to do it for you. There is no parking - parking is in the street. First come, first served. The rooms were no where near sound proof. The street noise was pretty loud. The rooms had a safe, but one of ours had the lock broken out and the other, we had to buy a paddle lock for. The maintenance man was bilingual, but the rest of the stance knew no English. This hotel is an ok place to stay if you just want a bed to sleep in at night. My whole family felt this was the best vacation we've ever, in any case!

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $127 per night. This rental is $68 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Aruma Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Aruma Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Aruma Hotel?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, balcony or patio, and tv.

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9.2

Outstanding(203 Reviews)

BEACH HAUS-Suites Vacacionales

Aruma Hotel

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room, 2 Double Beds

Standard Room, 1 King Bed

Aruma Hotel

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Double Room, 2 Double Beds

Standard Room, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Aruma Hotel pet friendly?

What amenities are available at Aruma Hotel?

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