Hotel Riu Papayas
4.2
Excellent(429 Reviews)Hotel in Maspalomas
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
All-inclusive San Bartolomé de Tirajana hotel in Playa del Ingles with 3 restaurants
This smoke-free hotel features 3 restaurants, an outdoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Hotel Riu Papayas offers 468 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with satellite channels.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
This smoke-free hotel features 3 restaurants, an outdoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Hotel Riu Papayas offers 468 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with satellite channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Maspalomas
Available Rooms
Standard Double Room, Balcony
2 Single • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Double Room, Balcony, Garden View
2 Single • 290 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Room, Balcony
1 King • 1 Queen • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Family Room, Balcony, Garden View
1 King • 1 Queen • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.2
Excellent(429 Reviews)4.2
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
4.2
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
4.2
It was great
4.2
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
4.2
The hotel is very high standard. Two things were disappointing
1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice.
2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
4.2
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
4.2
Very nice hotel, only the food could use some more variation.
4.2
Clean. Excellent service and staff very helpful and friendly.
4.2
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu.
Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner.
Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before.
Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
4.2
Very good overall.
Playground for kids not well positioned.
4.2
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
4.2
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together.
That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
4.2
Amazing stay, staff could not be friendlier, will definitely be back.
4.2
Perfect hotel when it comes to comfort, services and location.
Quite area but close to beach and restaurants.
The food included in our stay was varied and tasty.
A lot of available sunbeds, no queue to bars or dinner tables.
Comfy beds and clean rooms.
The most friendly and service-minded personell that I ever met in Spain. Would be happy to return anytime soon.
4.2
Fantastic midweek break, food was outstanding and hotel was fabulous.
4.2
We weren’t allowed guests which was super annoying, the towels weren’t the best quality, the neighbor hotel was having shows or whatever from early morning to late night and the sound went straight through, so it was hard to sleep at times.
4.2
Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
4.2
We stayed here for 10 days with my family. Hotel was clean, room was nice and comfy and we enjoyed our time there. Here listed some pluses and minuses:
+ location
+ beach only 1km away (but there is a free shuttle bus service
+ free parking
+ kind staff
+ pool area
+ warm water in childrens pool
+ food store 50m next to the hotel
+ good variety of food in restaurants
+ activities for kids
- no cloth ironing possibility in hotel
- no umbrellas available in reception
- you can change pool towels only in the morning at 9am-12pm
- asian restaurant was a disappointment (sushi rice hard as rock, no enough flavors, etc.)
4.2
Rather overcrowded, stayed over Christmas the gala dinner was nice but the queuing for each dish took enjoyment away. Also frustrating that the hotel allows guests to reserve sunbeds that then sit empty for most of the day.
4.2
All was top..all inclusive.,well the red wine was not top but you can have it all😅
4.2
N/A
4.2
The all-inclusive option is good, it includes popular drinks sangria, cava, gin tonic etc.
The food provided is good, there is good range of options in the salad bar, main course, and dessert.
Their paella with squid is really nice!
We joined some free activities in the hotel, such as french balls, darts etc. They are a lot more fun than they sound, because the staff is fantastic, they make the game very enjoyable!
We enjoy our stay very much at papayas!
4.2
The all-inclusive option is good, it includes popular drinks sangria, cava, gin tonic etc.The food provided is good, there is good range of options in the salad bar, main course, and dessert.Their paella with squid is really nice!We joined some free activities in the hotel, such as french balls, darts etc. They are a lot more fun than they sound, because the staff is fantastic, they make the game very enjoyable!We enjoy our stay very much at papayas!
4.2
Great stay in a very nice hotel, 10min walk from the beach, convenience store at 2min. Great pool and evening shows. We will come back.
4.2
Amazing all inclusive hotel! Totally worth the price. Amazing pool, with activities happening round the clock.
4.2
Amazing all inclusive hotel! Totally worth the price. Amazing pool, with activities happening round the clock.
4.2
Amazing hotel with amazing facilities. Totally worth it! I could sit by the pool all day :D first time doing an all inclusive stay - absolutely amazing experience!
4.2
Linda at reception very welcoming and very informative.
All the facilities were kept Covid safe and the buffet food was excellent.
Daytime and nighttime activities kept us entertained throughout our stay.
4.2
Linda at reception very welcoming and very informative. All the facilities were kept Covid safe and the buffet food was excellent. Daytime and nighttime activities kept us entertained throughout our stay.
4.2
Very nice hotel, quite modern, spacious rooms, nice pool. All incl offer quite poor - food was just ok, mediocre; nothing to enjoy. Just more of a bar/fast food vibe... I had a feeling some of it was just frozen stuff and deep fried. Nothing to compare to offering of the same chain e.g. in Caribbean I will not be coming back for sure. 2 restaurants were closed with nothing mentioned in the description or when booking the room.
4.2
Hotel was excellent one of the best all inclusive we have been to in Gran Canaria.
Hotel felt very safe and managed the whole COVID 19 situation very well.
Food and drinks excellent - only got to one of the speciality restaurants the Spanish one which was excellent. Main dining room always very fresh and plenty of choice
Loved our stay and would definitely return
4.2
Hotel was excellent one of the best all inclusive we have been to in Gran Canaria.Hotel felt very safe and managed the whole COVID 19 situation very well.Food and drinks excellent - only got to one of the speciality restaurants the Spanish one which was excellent. Main dining room always very fresh and plenty of choice Loved our stay and would definitely return
4.2
Had a pretty good stay but did miss some things. They had no iron available, there was no tea or coffee in the room, had to get water bottles at the bar etc,
Buffet was ok, but could use some more variety. The pizza is real bad because they don’t use fresh dough.
2 restaurants where nice, Spanish one was really good.
4.2
Very clean and nice. Food was good.. hard to judge for only staying one night.
4.2
Nice clean hotel and the food was great.
close to shopping about 10 min walk to the beach and shopping centres
4.2
Nice clean hotel and the food was great.close to shopping about 10 min walk to the beach and shopping centres
4.2
Rooms are lovely and had plenty of room. The pool area and bars were great. Still lots to do if you have children as well.
4.2
Rooms are lovely and had plenty of room. The pool area and bars were great. Still lots to do if you have children as well.
4.2
Excellent hotel. Very clean and well run. No waiting for anything. Friendly staff. We were all impressed.
4.2
Although this complex is not close to the beach , transport to the beach was provided for those not keen to stroll for 15 minutes , but the pool and sunbeds were very nice indeed , with a superb bar constantly available . the local area itself is ok, but a little walk away is a buzzing centre with nice shops , bars , and restaurants , but the hotel complex itself is very attractive . Very recently done up , everything was in good condition and very nicely kept . rooms very good , we had three for our party , all huge !
we were very impressed with the keen staff , always very polite and friendly , but who were all absolutely amazing towards our youngest son who has Downs syndrome , making him and us feel very welcome which does not always happen here in England !
There seemed a vast number of smokers in both the bar areas, which are of course technically outside , but because they are also quite populated , we noticed it more , but i doubt you can do anything about smoking until it is prohibited in "public areas" as well as indoors .
we were overall very pleased
FAQs
How much does this hotel cost compared to others in Maspalomas?
The average price for a rental in Maspalomas is $98 per night. This rental is $155 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Riu Papayas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Riu Papayas. Enjoy the water!
Is Hotel Riu Papayas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Riu Papayas?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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