Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel
Hotel in Waterloo
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Suburban hotel with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel offers 103 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel offers 103 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
This Township of Woolwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Waterloo
Available Rooms
Standard Room, 2 Queen Beds, Accessible
2 Queen • 323 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds
2 Queen • 398 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds
2 Queen • 1 Sofa • 398 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Jetted Tub
1 King • 355 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 10.0
Woke both mornings early by renovations happening close to our room. Price we paid was more than confirmation email stated. Hotel was clean and everyone was friendly.
2.0 / 10.0
It was a fine stay but not worth $420 for two nights. The bath tub was gross and someone else’s hair was on the soap holder. There was a part of the ceiling in the shower sagging with a little hole in it. There was a loose tile on the bathroom floor right in front of the toilet. The bathroom door was splattered with something .. and it had ran down from the handle. Super dusty. Just crazy I was expecting a lot better quality for the amount we had to pay. The hallway was so hot like it was a crazy difference from our room. It was also very loud in the hallway with the other guests we could hear them in the room next to us. The elevator and hallway carpet was so old and worn down. I don’t get how they can leave it super outdated and charge outrageous prices.
Won’t be going back here.
5.0 / 10.0
Beautiful, comfortable and spacious room.
5.0 / 10.0
Great location close to the Market and St. Jacobs Theatre. Had dinner at Jacks which was just next door to the hotel and food was very good.
2.0 / 10.0
It says no pets allowed but service animals are, incuding personal health pets. The room smelled like dog and we were told by management that pets werent allowed must be the carpet only to hear a dog bark 10 minutes later across the hall.
Wont stay again.
3.0 / 10.0
Check in was friendly and timely. Upon entering we discovered a large puddle in the bathroom. Maintainance arrived soon after our call and said he fixed the problem but soon after there was another puddle and they had to come back. There was black mild on the shower ceiling. The coffee maker did not work. The carpet needed to be vacuumed.
8.0 / 10.0
Check in was smooth. Our room was clean. This morning I went to take a shower at 8:00am and the water was barely warm. My husband showered after me and it was even colder. That’s my only complaint, the water was chilly in the morning! It was super hot at night however.
1.0 / 10.0
Cannot tell you about our stay because we had a death in the family and the hotel was non-refundable - we were unable to stay, but were still charged.
10.0 / 10.0
Friendly staff and clean room. The only thing was that was wrong was the over powering fragrance smell in the room
10.0 / 10.0
All Employees (especially the one that shared the mountain story), all the services and a heated pool
thank you to all for an excellent stay
5.0 / 10.0
Great hotel, yummy free breakfast. So close to everything we wanted to see. Literally across the road from St. Jacobs Farmers Market.
8.0 / 10.0
The room was really nice but there was tons of pesty bugs flying around the breakfast area and all over the juice dispenser. We were swatting them while eating. The breakfast wasn't that great. I tried to close the lid on the oatmeal but the lady working there told me to leave it open which isn't very sanitary with bugs flying around. Coffee was very watered down. We will go out for breakfast next time.
8.0 / 10.0
Upgraded room in Staybridge Suites.
10.0 / 10.0
Easy access to the market
3.0 / 10.0
Booked it last minute with the family staff were amazing kid loved the pool and the little splash pad the beds were super hard felt like I was lying on the ground or plywood that wasn't so great with having to drive 8 hours once checking out breakfast wasn't great felt like it was boxes eggs and precook sausage and bacon was so hard 2 year old wouldn't eat it even tho it's her favorite breakfast meat
10.0 / 10.0
Great
10.0 / 10.0
I liked that it had Dove soap shampoo conditioner and body soap available
4.0 / 10.0
The stay was fine. Hotels.com was a nightmare. They do almost everything they can to website you cannot redeem your rewards.
10.0 / 10.0
Was so quiet, I slept like a baby.
the outside smelled like Barn…the inside was good
10.0 / 10.0
Perfect location for enjoying the farmers market and a superb restaurant next door.
10.0 / 10.0
Great stay . Clean . Walking distance to a lot of places including dinning and the market
10.0 / 10.0
We asked to have the room tidied, but it was not don
8.0 / 10.0
Great
6.0 / 10.0
Location is good, can walk to farmers market, room is spacious, bed is not too comfortable, squeaky , hard to sleep on. No hair dryer in the room, need to request from the front desk. Breakfast is sufficient, good for a quick stay.
6.0 / 10.0
Stayed for 2 nights. Only found out on the last day that the bed linens had a few large blood stain spots. So GROSS!
4.0 / 10.0
Front desk were great. Helped and answered all questions we had.
Bed was so comfortable.
Aside from the very leaky shower it was a great stay.
6.0 / 10.0
I booked this property because of the pool for my grandchildren. The pool was closed upon arrival. I needed to ask 3x for bedding for the pull out, the last time I was handed a set of sheets to make it up myself. Then I needed to call again for pillows and a blanket. With my grandchildren there were not enough towels and it took 2 calls requesting them before they arrived. Our room was never made up, or even given fresh towels.
10.0 / 10.0
It is our favourite place to stay at St. Jacobs/Kitchener/Waterloo
8.0 / 10.0
Everything was perfect
10.0 / 10.0
Excellent!
10.0 / 10.0
Everything was clean and tidy.
10.0 / 10.0
Staff was lovely. While the hotel was in a tourist area, the facility was quiet. Pool area was clean and well kept. Nice to have breakfast included.
8.0 / 10.0
Everything was good
8.0 / 10.0
Perfect location for our stay. We were there to go to St Jacobs Market and it right across the street. The restaurant next door, Jacks, is one of the best. Everything homemade with generous helpings and great tasting food. The indoor pool is the perfect size and water temperature only would have been nice to have a hot tub available as well with regular sized tables at a few sitting areas. But that is minor. Overall beautiful place to stay. Staff is pleasant and the free breakfast is good
10.0 / 10.0
Exceptional assistance from the front desk staff. Expedia had failed to inform the hotel of our request for an “assisted room” because I am disabled. I needed a walk in shower and a low accessible bed. Holiday Inn did not have any available, however, they very kindly gave us an accessible suite in the adjoining hotel. And they checked on us later to see that all was ok. They went out of their way to make us feel welcome and comfortable. Breakfast was a very nice variety of breakfast items, hot and cold.
10.0 / 10.0
Nice experience and good breakfast.
10.0 / 10.0
Front desk are Awesome. Positive attitude.
10.0 / 10.0
Everything was great. Stay 3 years in a row. Love that every single time.
8.0 / 10.0
No comment
8.0 / 10.0
Close to the theatre.
They need to replace the chairs in the room. They’re not just worn, they should be in the garbage.
FAQs
How much does this hotel cost compared to others in Waterloo?
The average price for a rental in Waterloo is $119 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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