Sugar Marina Hotel - NAUTICAL - Kata Beach
Resort in Rawai
4-Star Resort
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this resort
Resort with free parking, a short walk to Kata Beach
Along with an outdoor pool, this smoke-free resort has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and concierge services are onsite.
Sugar Marina Hotel - NAUTICAL - Kata Beach offers 66 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated accommodations include desks. LCD televisions come with satellite channels.
Recreational amenities at the resort include an outdoor pool and a fitness center.
Along with an outdoor pool, this smoke-free resort has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and concierge services are onsite.
Sugar Marina Hotel - NAUTICAL - Kata Beach offers 66 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated accommodations include desks. LCD televisions come with satellite channels.
Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the resort include an outdoor pool and a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Gym or Fitness Center
Map of Rawai
Available Rooms
Deluxe Room
1 King • 376 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Pool View
1 King • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Pool Access
1 King • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Roomy
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.5
Place was ok as was cheap. We stayed 7 days. The room cleaning each day wasn’t great. Rubbish left in room, and wasn’t really cleaned while we were there
5.0
Pretty good
My 2nd time staying in
0.5
We were supposed to stay 6 nights here, but every room we were given had hair or blood stains in the beds. We had to change 4 different times to 4 different rooms, each room either had sheets with blood stains, hair everywhere or just over all dirty rooms...
The staff was extremely nice, obviously it's not the receptions fault, so they then switched our hotels to Surf (their sister hotel in Kata). We are staying here now but this hotel is even run down.. Pool is murky/unclean, definitely won't be getting in. We're happy to have a clean room though, but wow... Super disappointing situation. Wouldn't recommend staying
here.
To the manager or whoever the higher up is reading this, please do a quality check on your rooms, linens and beds.... 4 rooms all with hair, blood and over all
2.5
Nice room and pool
1.5
The restaurant staff was very friendly and helpful, the male staff in reception friendly too, but the more senior lady staff in reception seemed mostly busy on their smart phones, seldom looking up to actively ensure a good stay for the customers or even extend a smile or friendly gesture. I think this hotel has a general feel that they do not have to make any efforts because clients are coming anyway. Hotel is functional, not dirty but just about delivering minimum expectations of cleanliness, nothing more and nothing less. Active information about facilities, services and things to enjoy, including proper information about transportation options across the area is almost non existent. Environmental responsibility and helping customers spend less single use plastic by eliminating bottles, using water tanks instead, remove plastic from waste bins etc. is non existent. Here the hotel management should step their game up. There is room for improvement and perhaps I would after that stay here again.
0.8
The restaurant staff was very friendly and helpful, the male staff in reception friendly too, but the more senior lady staff in reception seemed mostly busy on their smart phones, seldom looking up to actively ensure a good stay for the customers or even extend a smile or friendly gesture. I think this hotel has a general feel that they do not have to make any efforts because clients are coming anyway. Hotel is functional, not dirty but just about delivering minimum expectations of cleanliness, nothing more and nothing less. Active information about facilities, services and things to enjoy, including proper information about transportation options across the area is almost non existent. Environmental responsibility and helping customers spend less single use plastic by eliminating bottles, using water tanks instead, remove plastic from waste bins etc. is non existent. Here the hotel management should step their game up. There is room for improvement and perhaps I would after that stay here again.
5.0
1. Thanks to all staff for birthday surprise during breakfast, we were really surprised even myself ( I guess my requested was denied but finally it happened with surprised also myself over my expectation)
2. We are really happy with your room even we don’t spend our time to access to the pool.
3. The overall of staff were very friendly and professional even with us (Thai).
4. Improvement point are breakfast food were not variety compared with other hotel what we use to spend in same rate, I am not sure if you have 2 stand lard for high and low season, but I would recommend to improve it asap.(especially the bacon(my favorite) but we never touched it due to really thurible appearance and dry).
Last point: again thanks for professional team in the hotel and look forward to see some improvements with my future visiting!
See you soon!
2.5
1. Thanks to all staff for birthday surprise during breakfast, we were really surprised even myself ( I guess my requested was denied but finally it happened with surprised also myself over my expectation)2. We are really happy with your room even we don’t spend our time to access to the pool. 3. The overall of staff were very friendly and professional even with us (Thai).4. Improvement point are breakfast food were not variety compared with other hotel what we use to spend in same rate, I am not sure if you have 2 stand lard for high and low season, but I would recommend to improve it asap.(especially the bacon(my favorite) but we never touched it due to really thurible appearance and dry).Last point: again thanks for professional team in the hotel and look forward to see some improvements with my future visiting!See you soon!
2.0
We stayed here back in 2014. Was good to see it was still good. Location was convenient 10 mins walk to Kata Beach.
Room was clean and cozy. Staff was warm and friendly. Would stay here again.
1.0
We stayed here back in 2014. Was good to see it was still good. Location was convenient 10 mins walk to Kata Beach. Room was clean and cozy. Staff was warm and friendly. Would stay here again.
5.0
Excellent staff excellent food and excellent location I will be back
5.0
Affordable and central to where our friends stayed at and also near the beach. Nearby stores and and restaurant were also a bonus. Would come back again.
2.0
I like location - Kata beach. But it is not resort 4 star, maximum 2-3 star hotel, very noisy. Friendly and welcome staff mostly does not speak English.
1.0
Good hotel for price & great location, added bonus was free mini bar, two soft drinks, one beer & one chocolate bar.
2.0
Good hotel for price & great location, added bonus was free mini bar, two soft drinks, one beer & one chocolate bar.
2.0
Generally OK but it would be better if the room is cleaner.
1.5
Just an average place to stay in the hustle of kata beach. Good VALUE for money.
I had a swim out room and sadly the room next to me was being repaired / painted so when I had air conditioning on my room filled with pain fumes. People congregate by the small pool waiting for taxis and day trips smoking. Breakfast was adequate. Staff very friendly and helpful. Short walk to beach. Kata is over run with Russian tourists do stay away as there are much nicer parts to visit.
0.8
Just an average place to stay in the hustle of kata beach. Good VALUE for money.I had a swim out room and sadly the room next to me was being repaired / painted so when I had air conditioning on my room filled with pain fumes. People congregate by the small pool waiting for taxis and day trips smoking. Breakfast was adequate. Staff very friendly and helpful. Short walk to beach. Kata is over run with Russian tourists do stay away as there are much nicer parts to visit.
4.0
A pleasant place to stay with a 4-minute walk to the beach. Pleasant and helpful staff. Good amenities and a great full breakfast. Basically clean, but they need to work on spiff and shine and beefier towels.
2.0
A lovely hotel with great staff. Breakfast was worth getting up for. 5 minutes walk to the beach only draw back was walking directly out onto a road with no sidewalk especially with kids. 10 minute walk to beach if not walking via the beach, again on a fairly busy road but drivers are aware of pedestrians. Was a little disappointed that we didn’t get an upgrade even though the booking offered this as part of the deal and our room was at the road side so a little noisy with traffic in the mornings. The staff did try to accommodate by offering a quieter room but the room was smaller and the view was not as nice. We did get a sea view room so not so bad. Overall myself and 2 children had a lovely stay and would stay there again. Although I would like to try the Sugar Marina Resirt - Fashion next time as it was more convenient for the beach.
4.0
A lovely hotel with great staff.
Breakfast was worth getting up for.
5 minutes walk to the beach only draw back was walking directly out onto a road with no sidewalk especially with kids.
10 minute walk to beach if not walking via the beach, again on a fairly busy road but drivers are aware of pedestrians.
Was a little disappointed that we didn’t get an upgrade even though the booking offered this as part of the deal and our room was at the road side so a little noisy with traffic in the mornings.
The staff did try to accommodate by offering a quieter room but the room was smaller and the view was not as nice. We did get a sea view room so not so bad.
Overall myself and 2 children had a lovely stay and would stay there again. Although I would like to try the Sugar Marina Resirt - Fashion next time as it was more convenient for the beach.
1.0
Its pretty comfortable for its price. The floors are a little bit oily, presumably from the type of cleaning agent used to clean the floors. Felt like stepping on dried up oil. Sheets were not changed daily and after room makeup, they did not replace the bathroom mat. Apart from those, the room was reasonably clean, and both the room & bathroom was spacious. We were lucky to get a room with a view of Kata Beach and Big Buddha atop the hill but my friends were not as lucky as their rooms view was of another private housing facing a dark road with trees so there were mosquitoes. WiFi isnt great but we had unlimited data so it wasnt a problem. Hotel staff were friendly. Overall, not bad for the price.
2.0
It's pretty comfortable for it's price. The floors are a little bit oily, presumably from the type of cleaning agent used to clean the floors. Felt like stepping on dried up oil. Sheets were not changed daily and after room makeup, they did not replace the bathroom mat. Apart from those, the room was reasonably clean, and both the room & bathroom was spacious. We were lucky to get a room with a view of Kata Beach and Big Buddha atop the hill but my friends were not as lucky as their room's view was of another private housing facing a dark road with trees so there were mosquitoes. WiFi isn't great but we had unlimited data so it wasn't a problem. Hotel staff were friendly. Overall, not bad for the price.
3.0
I have stayed in this hotel previously and have always liked its proximity to the beach and modern comfort. However this time the hot water in my room does not work in the evenings when I most needed a hot shower and this problem has persisted throughout my entire stay. Their engineer could not fix this. And internet was working probably only 50% of the time. Hope they will get these basic things sorted out soon.
4.0
Free mini bar.
2 mins walk to the beach
Friendly staff
4.0
Nice little hotel near the quieter kota beach with a lot of restaurants around. Breakfast buffet is ok nothing fancy. Front desk stuff are mostly nice except 1 girl with glasses who maybe in bad mood that day show no smile at all. But room is clean, will stay again.
2.0
Nice little hotel near the quieter kota beach with a lot of restaurants around. Breakfast buffet is ok nothing fancy. Front desk stuff are mostly nice except 1 girl with glasses who maybe in bad mood that day show no smile at all. But room is clean, will stay again.
1.5
Hotel is a little dated. However, our room was a reasonable size, clean and comfortable. It was on the 2nd floor at furthest point from reception so was quiet. Breakfast selection was ok, not the best but not the worst. Hotel is within walking distance of beach and restaurants. Personally, we found Karon beach a better place to stay than Kata and closer to Patong if you are interested in what that offers. Whilst the hotel was ok next time I would go for something a little newer. Very limited parking.
2.0
Hotel needs an upgrade, Positioned on a steep graded walk to town on a busy street, the staff are excellent & very helpful
2.0
The location of the hotel is good near of the beach, the buffet breakfast was good but juices too sweet.
I requested room service for dinner and next day the dishes and glasses had not been removed.
1.0
The location of the hotel is good near of the beach, the buffet breakfast was good but juices too sweet.I requested room service for dinner and next day the dishes and glasses had not been removed.
2.0
The hotel is in a great location, very close to two beaches. The areas is also very well served and not as crowded as other areas in Phuket. The only drawback is related to the cleanliness, as it did not meet very high standards. It’s acceptable, but I would have expected more. I have to say that it improved over my stay, as I was more disappointed at the arrival. Overall, it’s a good compromise, as the quality price ratio is ok and the staff is friendly. Breakfast is average.
1.3
Great hotel very close to Kata and Karon. Can walk to many great restaurants. Very good breakfast.
2.5
Great hotel, would recommend for people who want to relax without too many tourist around :)
0.8
The hotel is well located next to the beach and local amenities. We stayed for one week and were immediately welcomed by the staff and invited to join in with a local tradition which was a pleasant experience.The hotel itself was a bit of a let down - looking a little tired and unkept. The cleaning of the rooms was done with pretty minimal effort and unfortunately our room had damp problems with wet bedsheets and a dank smell which the hotel tries their best to cover with air fresheners. Obviously the Thai climate has a say in this, so I can’t totally blame the hotel.The room itself was very spacious and the design, pleasing to the eye. One issue seems to be wardrobe space...there is none. Also - a safety deposit box that Was not bolted down to anything or Infact wired so it worked - sort of defeats the object of it really!The pool area was rather non descriptive. Open to the main road and car park it’s not really a place to enjoy the day but it looks pretty at night time.Staff were very polite,helpful and had a smile.Overall - the hotel pics advertised were obviously when it was first built so looks nicer than reality.However it serves its purpose as a 3 star rated hotel.
2.5
The Marina was a great peaceful place to stay. It was a great location with only being 5 minutes from the beach.
1.0
Overall a great hotel - clean, comfortable, spacious - only complaint is the wifi - reception is poor and when connected, speed is very very slow. Continues to disconnect as well.
1.5
Room service food was left outside a room for over 24 hours even though cleaning staff had been near the room. Staff friendly. Hotel very close go the beach
4.0
The look and style of the hotel is lovely, with all rooms and premises all decked out in a cute nautical theme. The pool area does not get much sun, but the beach us just a few minutes walk away. The breakfast was good, but we all had slightly upset tummies during our stay. On the last day we suspect we may have seen the reason as we noticed that birds were flying into the open air restaurant area and standing on the food when it was left unattended, even in the omelette mix! Also, we saw staff passing around food and giving it a sniff trying to decide if it was off! The staff were mostly disinterested, playing with their phones most of the time. The room was quite dusty and not cleaned very well. Also, the staff were not particularly happy to give us a double room, even though this was what we had booked, suggesting we may prefer a twin on more than one occasion (I was with my husband and it was as if they had not had a gay couple stay there before!). On several occasions some staff burst into laughter after we walked past. It did make us feel a little uncomfortable and it was surprising for this to happen in Thailand.
5.0
I stayed in the pool access room for 4 nights. Room is very nicely decorated, hotel staffs were really nice and the pool is really beautiful. Would definitely return to this hotel when I'm in Phuket again.
FAQs
How much does this resort cost compared to others in Rawai?
The average price for a rental in Rawai is $67 per night. This rental is $73 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Sugar Marina Hotel - NAUTICAL - Kata Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Sugar Marina Hotel - NAUTICAL - Kata Beach. Enjoy the water!
Is Sugar Marina Hotel - NAUTICAL - Kata Beach pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sugar Marina Hotel - NAUTICAL - Kata Beach?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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