ibis Mackay
Hotel in Mackay
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Mackay hotel in South Mackay with a fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Mackay
Available Rooms
Standard Room, 1 King Bed
1 King • 187 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed
1 Queen • 187 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 Queen Bed
1 Queen • 187 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 2 Twin Beds
2 Single • 187 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, Accessible (Accessible)
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Smaller but modern and comfortable and very clean room. Quiet. Steps away from airport terminal. Tasty food at restaurant and they kindly allowed me to check in early and check out late
3.0 / 10.0
Bed was uncomfortable. Shower is too small. Not worth it, unless you dont have transport from the airport to stay somewhere else.
5.0 / 10.0
Bed was super comfortable, room was dark, service was great. Would stay again .
5.0 / 10.0
Quick stay to catch early flight. Convenient .
6.0 / 10.0
Location at airport , away from everything
8.0 / 10.0
Was nice stay .i had a seperior room booked but the room i was given wasnt that big but was a loverly stay.
Cleaners could do a slightly better job on bathroom .facial hairs all over sink .but easy fix
6.0 / 10.0
Average Hotel, but sadly one of the best available in Mackay at the time of booking.
10.0 / 10.0
Easy walk from Airport. Close to BB Print Stadium and sporting precinct.
Clean almost like new rooms.
Comfortable bed.
Very quiet room with blackout blind.
Breakfast was very good.
Staff friendly and helpful.
We had a good view of the lights across the airport to town at night. Daytime view was the mountain ranges in background with airport car park and runway which was pleasant to sit at the desk and look out at the view.
Requires a second chair and free bottled water in the room.
Highly recommend.
10.0 / 10.0
Friendly staff who were welcoming and helpful. Right next to airport (which can be a positive or negative). Decent sized room and facilities were great for the price. Not a 5 star hotel of course, but very good overall. Clean, good beds, great location if you have a flight. Bar and restaurant was decent food. I would definitely stay here again.
10.0 / 10.0
exellent
4.0 / 10.0
We got into the motel at 9.30pm after a long day of travelling . Checked in and was given our room key. The room key we were given was for a room that already had someone staying in it!! We woke the other guests by trying to get into their room!!
Poor form checking 2 different parties into the same room!! Was well after 10pm by the time we got to a new room….
10.0 / 10.0
Conveniently location
6.0 / 10.0
There is nothing to do at the hoetel other then drink swim ir play pool
5.0 / 10.0
Perfect spot for a 1 night stay before an early flight. Perfectly clean and comfortable and a great meal.
10.0 / 10.0
Great service from staff.
4.0 / 10.0
Was very clean. The showers were small.and awkward .kept waking up as herd noises outside room and plumbing noises
4.0 / 10.0
We arrived at 10:30pm to be told we couldn’t get a drink from the bar which is advertised to stay open until 11pm, the staff member didn’t offer us any alternative and was not friendly. The next morning for breakfast we arrived, no one greeted us so we found a table, as other people came they were serving themselves, we were very disappointed in the food, the eggs were over cooked, there were no fresh coffee cups and when my husband asked for one the staff member was annoyed and asked us for our room numbers to check us in for breakfast, however didn’t proceed to ask anyone else which made us feel like we inconvenienced her. They weren’t overly friendly and the customer experience was low.
4.0 / 10.0
Key for Door didn't work properly, other than than that always good
2.0 / 10.0
Greedy and inflexible
10.0 / 10.0
Great front desk staff and efficient bar staff (ordering food for room and for restaurant )
Room was freezing - great air-con but way too low in advance. Room as expected with adequate facilities. Some ring marks on surfaces suggested cursory cleaning only, but overall fresh and pleasant.
10.0 / 10.0
Very reliable comfortable and quiet rooms.
8.0 / 10.0
Small but comfy bed is definitely not a queen as advertised would be a double at max
6.0 / 10.0
Last minute booking for one night in Mackay because this hotel seemed to be one of the only ones with availability in the area that had a front desk agent that could check us in around 11pm. The room was very small and I kept finding hair on the bathroom counter. The shower design wasn’t too great as water seemed to get all over the floor. Overall, it was good value for what we got. We checked out very early the next morning and did not use any amenities or know if they had them. The location is right next to the airport so if you’re flying into or out of Mackay it’s a convenient location.
10.0 / 10.0
Perfect for a one night stay driving from Townsville to Brisbane...Don't just need to be using the airport to find this a good overnight stay
10.0 / 10.0
easy to find
5.0 / 10.0
Excellent hotel! Very modern and comfortable.
The buffet breakfast was very average and not that interesting. But we had breakky from the normal menu and it was very good! Highly recommend the avocado toast with chickpeas!
We stayed here on a stop over travelling on a road trip from from far north Qld to Brisbane. Free parking very close is super handy!
8.0 / 10.0
Ok
10.0 / 10.0
Clean and close to the airport
1.0 / 10.0
While the hotel is convenient to the airport, I was given the room number 408 that was very noisy all night. The room must be adjacent to a boiler and some electrical equipment with loud clicks and bubbling water noises all night. I has a very bad night not happy Jan.
8.0 / 10.0
Good
2.0 / 10.0
Bed support broken, kettle not clean, toilet and bathroom not clean, uncomfortable stay, dinner staff at turbulence restaurants are rude but the morning staff were nice and friendly big contrast to the evening staff
1.0 / 10.0
The toilet in my room still had feces up inside in it and had clearly never been cleaned with a brush, the toilet seat was sticky.
There was hair on the bathroom floor from previous room occupier.
The shower was slippery from grime on the floor due to not being cleaned in weeks.
The hotel was clearly being painted inside at the time of my stay although the carpets from the lift to my room were filthy and looked like they had not been vacuumed for months.
10.0 / 10.0
Good hotel for a quick layiver
8.0 / 10.0
Right next door to the airport. Rental car lot adjacent to hotel. Quite convenient, especially if you have an early flight. Small room. Clean.
10.0 / 10.0
It was perfect would recommend
8.0 / 10.0
Close to the Mackay airport (walking distance) so convenient for an overnight stay. Room was modern, clean although a bit small, but for one person OK
6.0 / 10.0
It was freezing. Air conditioner is not reversible so no heating at all.
2.0 / 10.0
24hr food wasn’t available which is the sole reason why we booked due to late arrival
Really not well equipped for what they advertise all over the hotel.
Really inconvenient place to stay as no food delivery is available to the hotel and the hotel doesn’t have operational kitchen to coincide with flight arrivals.
We felt really sorry for an elderly man that was rushed through his check in wasn’t asssited with anything related to check in, appeared really rude to him.
4.0 / 10.0
The Fridge in room very noisy. Could not change room as hotel was fully booked
10.0 / 10.0
My room was ultra clean and ultra modern, the lady that checked me in was very friendly and polite. The premises itself was very clean and well presented. Will definitely stay there again :)
FAQs
How much does this hotel cost compared to others in Mackay?
The average price for a rental in Mackay is $94 per night. This rental is $12 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at ibis Mackay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ibis Mackay. Enjoy the water!
Is ibis Mackay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ibis Mackay?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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