Casa Lum

Garden Family Kuxel Room | In-room safe, soundproofing, iron/ironing board, free WiFi

4.9 / 5.0

Outstanding(142 Ratings)

Hotel in San Cristobal de Casas

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Internet / Wifi, Parking and more

About this hotel

Colonial San Cristóbal de las Casas hotel in Zona Centro with free parking
This hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a meeting room, and concierge services are onsite.
Casa Lum offers 8 accommodations with iPod docking stations and MP3 docking stations. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Parking

Laundry

Hot tub or spa

Garden

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

26.2 mi

Parque Ecoturístico Rancho Nuevo

5.7 mi

Available Rooms

Tsijil Double Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Garden Queen Banomil Room

1 Queen • 581 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Garden Family Kuxel Room

2 Double • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Jr. Chulel Suite Room

1 King • 646 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Lekil Luxury Suite Room

1 Queen • 1 Double • 646 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Casa Lum

$$$$

4.9 / 5.0

Outstanding(142 Ratings)

Hotel in San Cristobal de Casas

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Internet / Wifi, Parking and more

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Parking

Laundry

Hot tub or spa

Garden

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

26.2 mi

Parque Ecoturístico Rancho Nuevo

5.7 mi

Available Rooms

Tsijil Double Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Garden Queen Banomil Room

1 Queen • 581 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Garden Family Kuxel Room

2 Double • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Jr. Chulel Suite Room

1 King • 646 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Lekil Luxury Suite Room

1 Queen • 1 Double • 646 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.9 / 5.0

Outstanding(142 Ratings)

5.0 / 5.0

Mar 2024

Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.

4.0 / 5.0

Feb 2024

The location is the best. Nice garden. The staff is excellent.

5.0 / 5.0

Feb 2024

Nice

5.0 / 5.0

Feb 2024

EXCELLENT SERVICE AND REALLY FRIENDLY STAFF

5.0 / 5.0

Nov 2023

Safety box was inoperable

5.0 / 5.0

Aug 2023

A really great property and clean, the staff was absolutely outstanding! The restaurant amazing! This is a great place to stay.

5.0 / 5.0

Jul 2023

Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.

5.0 / 5.0

Oct 2022

Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!

5.0 / 5.0

May 2022

Right in the middle of everything, but still quiet.

2.5 / 5.0

Feb 2022

Great hotel in the middle of everything . Service was great ! Food is great ! Romantic place to stay

1.3 / 5.0

Feb 2022

Great hotel in the middle of everything . Service was great ! Food is great ! Romantic place to stay

5.0 / 5.0

Feb 2022

beautifully styled, modern yet rustic

2.5 / 5.0

Nov 2021

Excellent service

2.0 / 5.0

Sep 2021

Very attentive staff and great location. Loved the interior design of the hotel. I just felt like the beds could have been more comfortable. Also the rooms and beds were small and I could hear other guests next to us.

4.0 / 5.0

Sep 2021

5.0 / 5.0

Sep 2021

Everything was excellent to every detail, service, cleanliness , food, the management with Mr. Ramon, just let me say it was perfect.

1.3 / 5.0

Jul 2021

El hotel muy bonito, lleno de detalles, artesanía, muy bien localizado y todos muy amables. El Gerente, Juan, una excelente persona que nos orientó para visitar lugares cercanos y unos en nuestra ruta. Muy buenas sus recomendaciones.

2.5 / 5.0

Jul 2021

I really like the staff. So nice.

5.0 / 5.0

Jul 2021

I really like the staff. So nice.

2.5 / 5.0

May 2021

Excellent service and the staff were very courteous and helpful and they make feel thst you are at home, Cass Lum its located rigth at 5he center of everything. Don Ramon the manager was on top of everything.. Im already making plans to vome back to Cass Lum and yo this beautiful town!

5.0 / 5.0

May 2021

Quiet, clean, centrally located, very nice interior design.

2.5 / 5.0

May 2021

great locationgreat staffgreat restaurant

2.5 / 5.0

May 2021

great location great staff great restaurant

0.5 / 5.0

Apr 2021

Had to get a refund during check in. Did not live up to expectations and charged more than was was expected. Will not return. Ended up booking at another hotel.

2.5 / 5.0

Apr 2021

Excellent service, very friendly and courteous staff members, clean rooms and beautiful view. I thank Gabriel a very nice staff member who was so helpful with all of our needs.

2.5 / 5.0

Jan 2021

Friendly and helpful staff. Room was spacious and nicely decorated. Location was excellent and close to main attractions.

2.5 / 5.0

Dec 2020

Excellent service from hotel staff. Everyone was amazing. Would stay again.

2.5 / 5.0

Apr 2019

Beautiful experience. The hotel is really nice and the service is super! We enjoyed very much our room and were happily surprised by the eco- environment.

2.5 / 5.0

Jul 2018

Casa Lum is beautiful boutique hotel on the main stretch - Real de Guadalupe. It's an incredibly well thought out hotel with attentive staff in the center of everything. Some rooms are a bit small, but still comfortable.

1.3 / 5.0

Jul 2018

Casa Lum is beautiful boutique hotel on the main stretch - Real de Guadalupe. Its an incredibly well thought out hotel with attentive staff in the center of everything. Some rooms are a bit small, but still comfortable.

2.0 / 5.0

Jul 2018

Charming place in the center of town. Easy access to shops and restaurants. The courtyard in front is a relaxing place to just sit or read a book. The back of the hotel has a beautiful herb and strawberry garden. Our room had a private garden patio. Perfect for eating take out food or reading. The only con to the place is the door was a little drafty, but we put a towel underneath and it helped. For colonial charm and comfort, this is the place to be. We would stay here again.

2.0 / 5.0

Jul 2018

Charming place in the center of town. Easy access to shops and restaurants. The courtyard in front is a relaxing place to just sit or read a book. The back of the hotel has a beautiful herb and strawberry garden.Our room had a private garden patio. Perfect for eating take out food or reading. The only con to the place is the door was a little drafty, but we put a towel underneath and it helped. For colonial charm and comfort, this is the place to be. We would stay here again.

2.5 / 5.0

Jun 2018

Me and my girlfriend had beautiful stay at Casa Lum. Rooms and the hotel itself beyond beautiful. Located right in the middle of the city. We will definitely come back

1.5 / 5.0

Feb 2018

We arrived in winter, in the mountains, in 14 degree and below (50's Fahrenheit) and our room had zero heating. We were shivering and may as well have slept outside. We were told all day that we were wrong and there was heating and we should just wait. Staff came in 4+ times, jiggled around with the heating and told us it was working while still 14 indoors. It went on like this until it was late in the evenings and they simply gave us a blanket and admitted it was broken but no manager would attend to address the issue, no heater would be provided and no other accomodation offered. The room was not fit for guests. 24 hours+ into our stay and it was fixed with no apologies or explanations from Casa Lum. A very forced apology arrived weeks later only after following up with them twice with no replies. They have since refused to refund that one night of accommodation. I cannot emphasise how much our first night sucked. We slept in four layers of clothing shivering. Fine for me but my mum has a really hard time. This and the subsequent tepid and insincere response from the hotel have left me with a pretty poor opinion of the place. It was the worst accommodation issue of our month long trip. The other four nights were great. It's in a great spot, is beautifully put together and supports the local communities.

2.5 / 5.0

Jan 2018

Amazing hotel, excellent customer service and the location was perfect! The only downside is that the rooms we booked were the first 2 near the lobby and it was a bit noisy but overall the experience was great.

2.5 / 5.0

Nov 2017

My mom and I absolutely loved our stay at this hotel! The hotel was beautifully decorated, our room was spacious, nicely decorated and the beds were comfortable. I loved the ambiance !!! Modern amenities with old colonial charm. The staff was amazing and always helpful. The food at the restaurant was delicious!! I highly recommend this lovely hotel!

2.5 / 5.0

Jul 2017

I was nicely surprise , it was more than what I expected. Location is great

2.0 / 5.0

Jun 2017

The hotel is very nice. It is full of small wornderful details. The rooms are somehow small and there are some issues with hot and cold water in the shower. The location could not be better. Staff is great. We had breakfast at the hotel and it was very good

2.5 / 5.0

Feb 2017

Beautifully restored house in a very convenient location. Our very nice room had its own little patio garden, but a bit too cool to sit out in when we stayed in February. Underfloor heating on for last of our 3 night stay. Comfortable bed, spacious bathroom with great shower. Staff all very pleasant and helpful, most with only few words of English spoken. Excellent restaurant we ate dinner there twice, fabulous cocktails too. Lovely communal areas to sit in too.

1.3 / 5.0

Sep 2016

This small hotel is in a very good central location on a pedestrianised street, possibly the best location in the town. This means that the rooms at the front can be a little noisy but they are quiet at night. Our junior king bed suite was somewhat dark but our daughter's garden suite with a standard sized double bed was delightful with a beautiful shaded patio garden at back.

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

The average price for a rental in San Cristobal de Casas is $39 per night. This rental is $88 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Casa Lum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Casa Lum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Casa Lum?

We found 6 amenities for this rental. This includes internet / wifi, parking, laundry, hot tub or spa, and tv.

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Cabaña Primavera, Acogedora cabaña en el bosque

Apartment

in Zinacantán

Garden · Kitchen or Kitchenette · Internet / Wifi

Nestled in San Cristobal de Casas, this Apartment is perfect for your next vacation. Enjoy Cabaña Primavera, Acogedora cabaña en el bosque's top-rated amenities, including Fireplace, Internet / Wifi and Kitchen or Kitchenette, and more.

$$$$

Casa Lum

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Tsijil Double Room

Garden Queen Banomil Room

Garden Family Kuxel Room

Jr. Chulel Suite Room

Lekil Luxury Suite Room

Casa Lum

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Tsijil Double Room

Garden Queen Banomil Room

Garden Family Kuxel Room

Jr. Chulel Suite Room

Lekil Luxury Suite Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Casa Lum pet friendly?

What amenities are available at Casa Lum?

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