Best Western Papilio Hotel

Suite, 1 King Bed, Non Smoking, City View | Private kitchen | Fridge, electric kettle, paper towels

Shower, rainfall showerhead, hair dryer, slippers

8.4 / 10.0

Excellent(45 Ratings)

Hotel in Surabaya

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Surabaya with free valet parking and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service.
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

5.2 mi

Available Rooms

Suite, 1 King Bed, Non Smoking, City View

1 King • 603 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 Queen Bed, Non Smoking, City View

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, Non Smoking, City View

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, Non Smoking, City View

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 Queen Bed, Non Smoking

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Papilio Hotel

$$$$

8.4 / 10.0

Excellent(45 Ratings)

Hotel in Surabaya

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

5.2 mi

Available Rooms

Suite, 1 King Bed, Non Smoking, City View

1 King • 603 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 Queen Bed, Non Smoking, City View

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, Non Smoking, City View

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, Non Smoking, City View

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 Queen Bed, Non Smoking

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.4 / 10.0

Excellent(45 Ratings)

4.0 / 10.0

Dec 2019

overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks

8.0 / 10.0

Sep 2019

Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable.

8.0 / 10.0

Aug 2019

pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places

4.0 / 10.0

Aug 2019

pros :Good breakfastComfortable bedFriendly staffcons:toilet can b cleanerno shuttle service to nearby places

10.0 / 10.0

Jun 2019

No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!

5.0 / 10.0

Jun 2019

This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building

4.0 / 10.0

May 2019

While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.

2.0 / 10.0

May 2019

5.0 / 10.0

Mar 2019

Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.

2.5 / 10.0

Mar 2019

Nice and comfortable room with friendly front desk staff.Surely will stay again on my next trip.

10.0 / 10.0

Mar 2019

Fast & efficient very friendly and the smell of the lobby is lovely....

3.0 / 10.0

Dec 2018

Room was decent and clean. However the breakfast area and variety can be improved

2.5 / 10.0

Nov 2018

Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.

5.0 / 10.0

Nov 2018

5.0 / 10.0

Oct 2018

It to far from my place that I want to visit,but the Hotel is

10.0 / 10.0

Oct 2018

It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍

5.0 / 10.0

Aug 2018

Amazing stay with good buffet breakfast!

8.0 / 10.0

Jul 2018

I was placed in a smoking room. The cigarettes smell is really strong.

2.5 / 10.0

May 2018

I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again

5.0 / 10.0

May 2018

4.0 / 10.0

May 2018

Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.

2.0 / 10.0

May 2018

Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.

2.0 / 10.0

Apr 2018

Overall good clean room nice pool view nice welcome drink.

3.0 / 10.0

Feb 2018

About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging. But the cleanliness are not good ,it have several bugs in my beds.

1.5 / 10.0

Feb 2018

About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging.But the cleanliness are not good ,it have several bugs in my beds.

6.0 / 10.0

Jan 2018

location and acces ok no buth tub for deluxe food variance ok taste need to improve

2.0 / 10.0

Nov 2017

Good service, reception staff were helpful. Good value food. The "business centre" is like something from the 1980s with old PCs and a printer that doesn't work but when I needed to print a few things I just asked reception and they were more than happy to print for me. They had music on the terrace which turned into unplanned karaoke from students eating there which was funny. The pool was out of use when I was there which was not indicated when booking which could have been annoying but it wasn't a priority for me so I wasn't too bothered. Not much character - a standard business style hotel but it's well run and I'd stay there again.

2.5 / 10.0

Nov 2016

Clean and modern hotel which lived up to what was promised. Staff helpful.

10.0 / 10.0

Aug 2016

Good hotel if you want to stay close to the airport. Nearby there is a shopping mall and a big supermarket. The room was clean and the tv had a lot of extra channels which I really liked. The staff at the reception helped me out when I had problems with my Bromo tour booking.

4.0 / 10.0

Dec 2015

Terrible service throughout. It took over 30 minutes for any request you made to be fulfilled if at all. Many of the amenities did not exist (coffee lounge not staffed, no bar). They also tried to charge us for things we hadn't ordered which of course took forever to clear up. Very few of the staff understand or can speak English which is something that they say they do.

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is $39 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Papilio Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Papilio Hotel. Enjoy the water!

Is Best Western Papilio Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Papilio Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Experience the best of Surabaya with this Apartment available for $45. This property is equipped with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Best Western Papilio Hotel

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Suite, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 2 Twin Beds, Non Smoking, City View

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Executive Room, 1 Queen Bed, Non Smoking

Best Western Papilio Hotel

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Suite, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 2 Twin Beds, Non Smoking, City View

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Executive Room, 1 Queen Bed, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Surabaya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Papilio Hotel pet friendly?

What amenities are available at Best Western Papilio Hotel?

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