Hotel Neo Gubeng - Surabaya by ASTON

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room | Bathroom | Shower, free toiletries, slippers, towels

Superior Room | Bathroom | Shower, free toiletries, slippers, towels

Superior Room | In-room safe, desk, laptop workspace, free WiFi

8.2

Excellent(67 Reviews)

Hotel in Surabaya

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, TV and more

About this hotel

Hotel with spa services, near Tunjungan Plaza
A restaurant, spa services, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Neo Gubeng - Surabaya by ASTON offers 58 air-conditioned accommodations with safes and slippers. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

1.4 mi

Available Rooms

Standard Room

1 Double • 183 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Neo Gubeng - Surabaya by ASTON

$$$$

8.2

Excellent(67 Reviews)

Hotel in Surabaya

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, TV and more

About this hotel

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

1.4 mi

Available Rooms

Standard Room

1 Double • 183 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

8.2

Excellent(67 Reviews)

8.0

Dec 2023

After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet.

8.0

Dec 2019

Modern setup hotel. The breakfast menu changes every day. The location is not far from TP mall. Staffs are polite and responsive. We choose this hotel because has a good experience with the same chain hotel in Jakarta.

2.0

Nov 2019

Great stay. Wasnt expecting a spacious room n bathroom. Comfy room too.

4.0

Nov 2019

Great stay. Wasn't expecting a spacious room n bathroom. Comfy room too.

6.0

Oct 2019

Like breakfast enough food, did not like one way location street and no karaoke.

3.0

Oct 2019

Like breakfast enough food, did not like one way location street and no karaoke.

4.0

Oct 2019

+ Spacious room.+ Coffee maker.+ Nice staff- A/C less cold.- water shower is not hot at night

8.0

Oct 2019

+ Spacious room. + Coffee maker. + Nice staff - A/C less cold. - water shower is not hot at night

2.0

Mar 2019

Upon checked in, I found an acrylic long nail on the room floor, dirty toilet tissue on the vanity and dirty toilet bowl. I asked them to give me a different room and I would be back in a couple hours when ready. They did. The room is somewhat cleaner, but the condition of the room itself is poor. Scratches all over the wall, dented and chipped furniture. The room itself is big with huge bathroom, but the room and the entire hotel smells funny. They do not use antiseptic cleaner to clean. It stinks. The hotel itself is very cheap, only $15 a day. So, if you are tight on the budget, go for it, the bed and pillows are comfortable, hotel room is spacious. But do know that this hotel has hygiene issues and you will shock to see how low standard they are to keep your room clean. Also, I stayed there for 6 nights and one night I came back to find out that the door room was not locked / opened. People can come and take my belongings if they notice it was open. I told the receptionist and they knew about it. Horrible place to stay. I moved to a different hotel since my trip will take couple weeks to stay in Surabaya.

10.0

Jan 2019

A lot of food around.

5.0

Dec 2018

proses cek in dan cek out cepat

8.0

Dec 2018

Decent room to stay in. Clean, Convenient and advanced.

10.0

Oct 2018

The room is spacious and the hotel is centrally located. This hotel will be my choice for the next visit.

4.0

Aug 2018

I am a regular guest at this small hotel due to location (short walk to the Gubeng Train Station), price and amenities. More than adequate clean room, friendly staff and good breakfast (as well as good room service). Never been disappointed - always a comfortable stay. Great for an overnight transition between arriving in Surabaya via the airport and then catching a train to other regions of Java or for several days stay to explore Surabaya.

2.0

Aug 2018

2.0

Aug 2018

5.0

Jun 2018

Freindly staff cozy and clean room. But I orderd lunch, it took about 30 minutes. I didn’t have enough time to get on the train.

4.0

Jun 2018

Quite good for the price....though not best location....very busy .

2.0

Jun 2018

Quite good for the price....though not best location....very busy .

4.0

Jun 2018

Quite ok....good proce as well .

4.0

May 2018

Good for short stay in Surabaya

8.0

Apr 2018

A nice cozy hotel located near the city center. All the hotel staffs were very polite and friendly. Check in and check out process were smooth. Would recommend this hotel to friends.

10.0

Mar 2018

A small hotel, with very friendly staff. Room is very spacious and clean.

5.0

Mar 2018

A small hotel, with very friendly staff. Room is very spacious and clean.

4.0

Feb 2018

Had an enjoyable one-night stay at Neo Gubeng Surabaya. The staff were very friendly and the room was quite spacious for the price. Linens and towels were also clean. The hotel is also situated very close to city center.

2.5

Jan 2018

I had an amazing stay! Everything was great with the price i paid for. Breakfast was awesome, they keep the food warm all the time (i always have late breakfast so i often got cold food in other hotels). The staffs are great and friendly!The room was perfectly tidy, clean and basically you have everything you need, the room just a lil bit too small. The location was perfect!

2.5

Jan 2018

5.0

Jan 2018

I had an amazing stay! Everything was great with the price i paid for. Breakfast was awesome, they keep the food warm all the time (i always have late breakfast so i often got cold food in other hotels). The staffs are great and friendly! The room was perfectly tidy, clean and basically you have everything you need, the room just a lil bit too small. The location was perfect!

4.0

Aug 2017

A few restful days in Surabaya an easy 10 minute walk from Gubeng Train station. Small but adequate room. Good breakfast.

3.0

Jun 2017

Noisy - staff start preparing breakfast (open restaurant) at 3am, 3 days the same

3.0

Jun 2017

Noisy ... staff made a lot of noises when preparing breakfast (rooms surround the testaurant) from 3AM on all my 3 nights stay

2.0

Apr 2017

Good points: Taxis waiting beside the hotel at all time , location near main train station (Gubeng Surabaya). Breakfast not lavish but acceptable. Friendly staff, good clean hotel like other Neo hotels elsewhere.Not so good point: quite far from eating places .Overall: Okay

2.0

Apr 2017

Good points: Taxis waiting beside the hotel at all time , location near main train station (Gubeng Surabaya). Breakfast not lavish but acceptable. Friendly staff, good clean hotel like other Neo hotels elsewhere. Not so good point: quite far from eating places . Overall: Okay

3.0

Feb 2017

hotel room is good and clean. please make sure your reception staff is well trained and don't let the trainee to answer guest question unless they know about it.

2.0

Dec 2016

Room is clean, food is not so good

3.0

Nov 2016

Is just 15 minutes walk from the city center. And just 30 minutes ride from airport to the hotel.

2.0

Aug 2016

This is a decent hotel if you want to stay for some days in Surabaya.

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is $39 per night. This rental is $18 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Neo Gubeng - Surabaya by ASTON. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Neo Gubeng - Surabaya by ASTON pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Neo Gubeng - Surabaya by ASTON?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and tv.

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9.1

Outstanding(450 Reviews)

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5star

1 king bed

Garden · Pool · Kitchen or Kitchenette

The best choice in Surabaya for Hotel, for $21 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Hotel Neo Gubeng - Surabaya by ASTON

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Standard Room

Superior Room

Hotel Neo Gubeng - Surabaya by ASTON

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Standard Room

Superior Room

Reviews

FAQs

How much does this hotel cost compared to others in Surabaya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Neo Gubeng - Surabaya by ASTON pet friendly?

What amenities are available at Hotel Neo Gubeng - Surabaya by ASTON?

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