Grand Sapphire Hotel & Banqueting

Deluxe Double Room, Ensuite (Executive) | Bathroom

3.8 / 5.0

Good(789 Ratings)

Hotel in Croydon

3-Star Hotel

Reasons to book

Includes essentialsInternet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, in the vicinity of Westminster Bridge
A 24-hour front desk, wedding services, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff.
Housekeeping is not available.
Grand Sapphire Hotel & Banqueting offers 40 accommodations. Flat-screen televisions are featured in guestrooms.

Amenities

Internet / Wifi

Parking

Map of Croydon

Nearby attractions

Victoria and Albert Museum

10 mi

Tower of London

10.7 mi

Available Rooms

Single Room

1 Single • 37 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Double Room, Ensuite

1 Double • 35 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Twin Room, Ensuite

2 Single • 46 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, Ensuite

1 Single • 1 Double • 54 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Executive Double Room, Ensuite

1 Double • 35 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Grand Sapphire Hotel & Banqueting

$$$$

3.8 / 5.0

Good(789 Ratings)

Hotel in Croydon

3-Star Hotel

Reasons to book

Includes essentialsInternet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Internet / Wifi

Parking

Map of Croydon

Nearby attractions

Victoria and Albert Museum

10 mi

Tower of London

10.7 mi

Available Rooms

Single Room

1 Single • 37 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Double Room, Ensuite

1 Double • 35 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Twin Room, Ensuite

2 Single • 46 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, Ensuite

1 Single • 1 Double • 54 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Executive Double Room, Ensuite

1 Double • 35 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(789 Ratings)

1.0 / 5.0

Dec 2024

When I arrived around 22:43, I was exhausted from a long journey from Cambridgeshire to Croydon. I hoped that I would get a friendly reception and get to my room swiftly, because I had to arrive by 8am for surgery early next morning, Wednesday 20 November 2024. That was the only reason why I had to book a hotel. Usually, I go the same day, but after 1 or 2pm. Therefore, I was shocked when David at reception asked me to email my ID! I showed him my Network railcard. But he said I had to email it, and gave me a Grand Sapphire Hotel and Banqueting business card with its email address. I have never had to do that before, in more than 30 national and international trips and hotels. I made that clear in my email. Bad start. The service was better, though variable, after that. When I returned from painful foot surgery with 2 crutches and exposed bandages, I still had to ask for help. It was not automatic. Then I got help up to my room from a young woman. My room had not been cleaned. Bed not done, bin not emptied. They had only put a new bottle of water on the table, and replaced the miniature bottle of shower gel. I was appalled and reported that to a man at reception. He apologised and said he would inform management. The gentleman at the breakfast buffet the next morning, Thursday 21 November, was helpful, and brought it to my table. Overall, I definitely won’t return to, nor recommend Sapphire & Banqueting. I prefer the good and excellent service in other hotels.

2.5 / 5.0

Dec 2024

Well worth the price the room was a decent size clean & warm I actually had to open a window for a while as it was getting a bit too warm. If like us you are going to Ashcroft Theatre/ Fairfield Hall then it's a bit far out & if coming by train then it's £15 to/from East Croydon Station & the same to the hall so it works out a bit expensive for Taxi's. Located almost opposite the old London airport which had I had the time I would have wandered over to as it may have been interesting.

2.5 / 5.0

Dec 2024

Handy hotel, very clean, helpful staff!

2.0 / 5.0

Nov 2024

Nice and clean room! Very friendly service The only disadvantage was the lack of minibar in the room and bar in the hotel

2.5 / 5.0

Nov 2024

Our stay was very nice. The customer service was impeccable! Highly recommended

1.0 / 5.0

Oct 2024

On check in, I was asked for photo ID, even though I am a UK resident, which I found confusing. I asked for an additional key for my partner so that she could come and go as she pleased, this was declined, stating that they only give one key per room. This, for me, was a major inconvenience as that meant that we could not go out separately and if we did, we had to co-ordinate who was having the key and when one of us would be back to let the other person in. The breakfast in the morning was, in my opinion, not enough for I and my partner. One butter croissant left in the tray and 2 chocolate croissants left, juices nearly empty etc. Then whilst eating our breakfast, the tables and chairs around us were being broken down for another event that was happening in the same room, which made us feel rushed. We were the only table left in the room, but were left feeling that they needed us to leave the breakfast room so that they could continue to set the room up for the event happening that morning. That night, at approximately 1.00am our electricity went in our room whilst we were watching TV. There was no one at reception, so I had to leave my partner in darkness to find someone to assist us. Upon finding someone we were offered another room, but no assistance was offered with our belongings. I called reception as the heating in the new room wasn’t working and was told that someone would come to assist, no one arrived so we slept in a cold room. Overall not a great experience!

2.0 / 5.0

Oct 2024

On the whole i liked this hotel. I had a standard room which looked and felt rather luxurious. The welcome was friendly although I dont know why you needed to take a copy of my drivers licence when i am not an international traveller. There are faults but were minor. Few rough edges here and there, the duvet was too small for the bed, possibly a single and the shower didnt drain properly. But the hotel did benefit from free parking and free breakfast. I'd stay here again though

2.0 / 5.0

Oct 2024

It was ok

2.5 / 5.0

Sep 2024

Very nice hotel

2.0 / 5.0

Sep 2024

Just a one night stay for a funeral. Didn't expect much just a clean bed a hot shower and breakfast which were all delivered. It needs better furniture uncomfortable is a good description. On a plus side nearby links and amenities. Needs improvement.

5.0 / 5.0

Sep 2024

Staybhere manybtimescalways nice

3.0 / 5.0

Sep 2024

Very wonderful venue for a wedding , however plates, glasses and cutlery were very dirty! Had to alert staff multiple times

4.0 / 5.0

Aug 2024

Friendly Staff

3.0 / 5.0

Aug 2024

Property could be alot better, lack of maintenance, leaking roofs. Very basic breakfast, noisy when wedding are on and left not working when we stayed.

2.0 / 5.0

Aug 2024

Ok stay after a wedding event held at the hotel itself. For the price the hotel wasn’t all that Really noisy and had a weird smell

2.0 / 5.0

Aug 2024

Double bed had a single duvet width wise. When in the bed the duvet sat chest level. When pulled feet were exposed. Sheets and pillowcase had rips and was dusty. Sheets were dirty in room.

1.0 / 5.0

Aug 2024

Not value for money, room not good looking, looks outdated, dirty room, not comfortable.

5.0 / 5.0

Jul 2024

Great Hotel and near a bus stop

2.5 / 5.0

Jul 2024

Friendly staffs

3.0 / 5.0

Jul 2024

The good: Great Banquet Halls and nice breakfast selections. The bad: My room and my Uncle and his wife’s room smelt like sewage! I was offered an alternative much smaller room with no iron, and two baby size towels! I moved to the Hilton the following morning!!!

2.0 / 5.0

Jul 2024

Stayed one night for a wedding. Room was clean and bed was comfy. Staff were friendly and let me check in early. Included breakfast was good. Room was a little noisy - the window didn't seem to be sealed properly. Would stay again.

1.5 / 5.0

Jul 2024

Stayed here on 2 occasions during a 10 day period. Our first room was clean and tidy but many of the fixtures and fittings either: did not work and/or were broken ie: Main shower hanging off the wall or you didn't touch something because you thought it might fall off the wall. However on our second stay, the room was much better, only a couple of things needed to be fixed. Although the 'dead-bolt in this room didn't work. Apart from this they need to get a coffee machine in the 'Breakfast Room'. Having only a kettle to make your Tea/Coffee etc in the morning when there are appx 20 people at breakfast is not quite good enough. Some American guests were quite surprised, they thought the hotel was 'new' and was awaiting a coffee machine to arrive. :). Lastly, I must say the staff were all polite and very helpful. Ty

2.5 / 5.0

Jul 2024

Fantastic second stay here. Nice modern room, good size and clean. Had a curry in house, was great , very tasty and great value 👌 Will definitely be back again when in the area.

2.0 / 5.0

Jul 2024

I felt comfortable, room was neat, bed well made

4.0 / 5.0

Jun 2024

Like the Off-road Parking, in a fairly secure Car Park. Reception and Breakfast Staff Welcoming & Friendly. Good Hot Shower with reasonable Power. Comfy Beds. Early Breakfast Within Walking Distance of TGI Friday, Nando's, Pizza Hut Maccy D's and KFC

1.0 / 5.0

Jun 2024

I had a terrible stay at this hotel, I booked in for 4 nights and the venue held events on 3 of the 4 nights that I was staying. The music was SO LOUD in the room, I was told it would stop at 11pm it went on to 12 midnight then the people leaving made noise until 1am. This is a nightmare hotel and be warned they will put an event on and not care about the people staying in the rooms. AVOID, AVOID, AVOID.

4.0 / 5.0

Jun 2024

Big car park

3.0 / 5.0

Jun 2024

Room was very small carpet was coming up shower was either freezing cold or boiling hot no inbwtween

2.5 / 5.0

Jun 2024

When things go well it's easy to give a good review. Our first night of 2 the room smelt horrendous. The bathroom was clearly mouldy/damp and the bathroom door was left open. Told reception and they bought an air freshener can up. We closed door went to sleep and woke up to stinking room, clothes etc. informed reception and they moved room for 2nd night. 2st night shouldn't have happened but pleased to have it sorted. Not the cheap hotel it was.

2.0 / 5.0

Jun 2024

Very poor quality breakfast.

1.0 / 5.0

Jun 2024

staff were not helpful at all curtains were dirty average tiny rooms.

1.0 / 5.0

Jun 2024

Had sleepless nights due to long hours of late party nights throughout my stay at the hotel.

2.5 / 5.0

Jun 2024

Good customer with a smile

1.0 / 5.0

May 2024

Broken; Toilet seat Shower glass Shower head

2.5 / 5.0

May 2024

It was a great experience.

2.5 / 5.0

May 2024

Very nice hotel

4.0 / 5.0

May 2024

Poor breakfast

4.0 / 5.0

May 2024

The toilet doesn't have a lock The rooms were pretty basic and outdated compared to how glamorous the hotel looks at first (exterior)

1.5 / 5.0

May 2024

Beautiful venue, very clean and well presented. No bar or restaurant. Located on industrial estate, nearest shop 25min walk

5.0 / 5.0

May 2024

The interior of the hotel and the room were very nice and very clean. The receptionist was very professional and helpful. Overall excellent, this is my first choice accomodation when I need to stay over in Croydon again

FAQs

How much does this hotel cost compared to others in Croydon?

The average price for a rental in Croydon is $90 per night. This rental is $13 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Sapphire Hotel & Banqueting. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Grand Sapphire Hotel & Banqueting pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Sapphire Hotel & Banqueting?

We found 2 amenities for this rental. This includes internet / wifi, and parking.

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Kitchen or Kitchenette · Internet / Wifi · Balcony or Patio

This inviting Apartment in Croydon can fit your needs for many types of vacations, at $83 per night.

$$$$

Grand Sapphire Hotel & Banqueting

Hotel in Croydon

Reasons to book

About this hotel

Amenities

Map of Croydon

Nearby attractions

Available Rooms

Single Room

Double Room, Ensuite

Twin Room, Ensuite

Family Room, Ensuite

Executive Double Room, Ensuite

Grand Sapphire Hotel & Banqueting

Hotel in Croydon

Reasons to book

About this hotel

Amenities

Map of Croydon

Nearby attractions

Available Rooms

Single Room

Double Room, Ensuite

Twin Room, Ensuite

Family Room, Ensuite

Executive Double Room, Ensuite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Croydon?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Sapphire Hotel & Banqueting pet friendly?

What amenities are available at Grand Sapphire Hotel & Banqueting?

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