Arcadia Suites
Hotel in Kampala
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, a quick walk to The Acacia Mall
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and 24-hour room service.
Arcadia Suites offers 36 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and 24-hour room service.
Arcadia Suites offers 36 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Kampala
Available Rooms
Deluxe King Suite
1 King • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Single Suite
1 Queen • 344 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
This is a fabulous hotel at a great price. My room was spacious and comfortable. The bed was very comfortable. I even enjoyed taking naps on the beautiful couch. I look forward to staying here again.
5.0
My stay at Arcadia Suites in Kampala for a total about a week and a half was excellent. Very friendly staff, rooms were comfy, well equipped and very clean, nice gym with a view, excellent restaurant on the rooftop with outstanding included breakfasts. The message communication did not work but I always got a response emailing them. Airport shuttle was competitively priced, extremely clean and no issues.
5.0
I really like this hotel. And you can bet anytime I'm in Kampala this is where I'm going to stay. I was so surprised when I saw my room it's so large. Nice clean and very comfortable room. I'm pretty happy with all of the staff. Ronald and Nelson at the front desk we're both very helpful. A very nice selection of food for breakfast And there was always plenty of fresh fruit. Vivian and Stacy staff members in the restaurant always made me feel welcome and comfortable. The location is perfect.
8.0
Its good for the price
10.0
Good and well priced
5.0
Good experience.
10.0
To be honest, I was pleasantly surprised by how well my stay at Arcadia Suites went. Easy and quick check-in. The wi-fi was very solid. There was a nice spread at the breakfast buffet every morning. The rooftop bar is cool. I just wish it didn’t close so early (10:30 pm). I hope they consider extending the hours until midnight, at least, on weekends. Security at the gate was a plus.
Acacia mall is within a 15 min walk from the hotel and there are several restaurants/bars within that vicinity as well. The staff was courteous and professional. My room and the common areas were also well kept. Overall, I had a great stay at this hotel and highly recommend it.
10.0
Staff are friendly and the place was clean. Excellent place to stay. Value for money.
5.0
I had a very quiet time and the Staff was helpful. Special thanks to Jocinta house keeping. Teddy & Vivian Restaurant
8.0
Some improvements are required
6.0
Service
10.0
Thanks for your warm hospitality. An excellent & relaxing stay. Loved my stay.
8.0
Easy proximity to hospital.
5.0
Great Hotel! As far as price for quality is concerned, this hotel is worth the price. Great location and quiet location.
8.0
Great rooms.
Clean.
Great AC!
Wifi functional but took hours to set up with tech people.
Kitchen was lackluster, unresponsive to concerns, and routinely served products not as advertised. When addressed the dismissed or gasslighted customers.
4.0
The air con. and lockers were not working
8.0
The rooms are good, area is centrally located perfect to go anywhere all shops, movies etc nearby
No porter or anyone to help you with your bags when you check in you have to carry the bags yourself, the security guards at the gates are LAZY they behave as if they are actually doing you a favour by opening the entry and exit gates HATED THAT
4.0
We stayed at the hotel on two different occasions. The staff is excellent with one huge exception. Hwd (don't know spelling) is terrible. He typically ignores if we ask a question. He says "no" to almost everything we asked about if he isn't ignoring. When his shift was over and we ask other receptionist the same question is "sure we can do that". I would rate lower but the rest of the staff was outstanding. The problem is that often he is the only receptionist so you cant get simple issues solved until the next day.
We wont be going back.
10.0
Great location, Friendly Staff and very neat and clean.
10.0
A very quiet and relaxing place to stay at
8.0
Great property I will stay there again
10.0
Liked the quietness and the neatness of the rooms
10.0
GOOD
8.0
Kitchen was nice, that they let us order ice cream after 11p.m.
8.0
The property is homely feeling
5.0
Very impressive place! One night stay, but I will definitely stay here again in the future. Room was very spacious, super clean, and comfortable. Gym had everything I needed for a quick workout. Breakfast was quite a FEAST! They give you a menu card the night before to fill out and slide under your door before you go to bed, and in the morning everything was as requested, and delicious. Service staff was very courteous and professional.
8.0
Quiet and friendly
10.0
I was for a long time in this hotel and I suggest it.
High quality hotel, very clean, safe, with a good range of service available and kind staff available to support for every necessity.
Very good experience for a long stay period.
2.0
I would say that if I desperately needed a place to sleep and this was the last property, I would scoot past it without a thought! I almost met my death at this property when I slid and fell in the bathroom while taking a shower. I survived with a bursted elbow - with blood all over my beddings.
My room, like all others at this property, had a smooth tiled shower area with no bath mat or shower slippers provided. Simply said, it created the perfect environment for a classic slip and fall disaster in waiting. As fate would have it, I stepped into the bathroom for my shower (right before going to bed) and just as I was almost done, I slipped and fell - thanks to the soapy water on the floor. Luckily, I survived what could’ve been catastrophic. It only got worse when later, I spoke with staff who were ostensibly authorised to make decisions on behalf of the hotel management, decided that my complaint was not concerning enough to escalate. Even when they promised they would follow up with me, to date, I have yet to hear back – never mind the times I have tried to reach out to them.
Suffice it to say that I rarely leave negative reviews for businesses especially in Kampala, but this is one I find, I just couldn’t help. The hotel management was given an opportunity to ‘rise to the occasion’ long before this review was posted, in vain.
P.S. I have pictures to back up all my claims!!
1.0
I would say that if I desperately needed a place to sleep and this was the last property, I would scoot past it without a thought! I almost met my death at this property when I slid and fell in the bathroom while taking a shower. I survived with a bursted elbow - with blood all over my beddings. My room, like all others at this property, had a smooth tiled shower area with no bath mat or shower slippers provided. Simply said, it created the perfect environment for a classic slip and fall disaster in waiting. As fate would have it, I stepped into the bathroom for my shower (right before going to bed) and just as I was almost done, I slipped and fell - thanks to the soapy water on the floor. Luckily, I survived what could’ve been catastrophic. It only got worse when later, I spoke with staff who were ostensibly authorised to make decisions on behalf of the hotel management, decided that my complaint was not concerning enough to escalate. Even when they promised they would follow up with me, to date, I have yet to hear back – never mind the times I have tried to reach out to them.Suffice it to say that I rarely leave negative reviews for businesses especially in Kampala, but this is one I find, I just couldn’t help. The hotel management was given an opportunity to ‘rise to the occasion’ long before this review was posted, in vain. P.S. I have pictures to back up all my claims!!
4.0
This place is modern and in very good condition. The quality of the finish is much better than that in other properties in Uganda. I loved the layout of the apartment and the amenities.
4.0
Nice room in an ok hotel. Elevator broken and breakfast a bit limited but the room was very nice and comfortable.
3.0
I stayed here at a very good nightly rate in Dec 20. The rooms (suites) are very small. Unsure whether the very disappointing service was Covid-driven or if it´s always this average. Over a three night stay breakfast was never served on time, we never received what we ordered, and no one really appeared to care. The restaurant was being refurbished but we weren´t told at booking or check-in. At the rate we paid it was just about acceptable but at normal rates you wouldn´t. And we won´t again.
5.0
Rooms are modern, spacious and comfortable. Hotel restaurant has delicious food for lunch and dinner options. Staff are courteous and attentive.
5.0
Comfortable, modern rooms, fairly spacious. Decent breakfast buffet selection. Very good restaurant for evening meals.
5.0
Excellent service and attentive staff. Very nice setting in Kampala
5.0
Excellent service and attentive staff. Very nice setting in Kampala
4.0
Very nice comfortable hotel. Friendly cooperative staff . Arranged for airport pickup and drop.
4.0
So far, so good. Staff well-trained with a strong service orientation.
Nice roof-top Cafe. Good food with large portion servings.
"Free" buffet breakfast was pretty good.
4.0
Courtesy of the staff towards the guests, which allows a pleasant stay
FAQs
How much does this hotel cost compared to others in Kampala?
The average price for a rental in Kampala is $52 per night. This rental is $42 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Arcadia Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Arcadia Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Arcadia Suites?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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