Novotel Pekanbaru

Minibar, in-room safe, desk, soundproofing

Eco-friendly toiletries, hair dryer, towels

Breakfast, lunch, dinner served; international cuisine

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

4.2

Excellent(92 Reviews)

Hotel in West Sumatra, Indonesia

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Pekanbaru with a health club and spa services
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Novotel Pekanbaru offers 150 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Pekanbaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of West Sumatra, Indonesia

Available Rooms

Superior Double Room, 1 Double Bed

1 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds

2 Single • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 Double Bed, Balcony

1 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, Balcony

2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Double Bed with Sofa bed

1 Double • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Novotel Pekanbaru

$$$$

4.2

Excellent(92 Reviews)

Hotel in West Sumatra, Indonesia

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of West Sumatra, Indonesia

Available Rooms

Superior Double Room, 1 Double Bed

1 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds

2 Single • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 Double Bed, Balcony

1 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, Balcony

2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Double Bed with Sofa bed

1 Double • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.2

Excellent(92 Reviews)

2.5

Aug 2024

During booking..requested NON SMOKING room but was given smoking room. Was assured by Front Desk..room was sanitize 3X but cigarettes smells still lingers.

3.0

May 2024

Chiller is not working

2.5

May 2023

Nice clean comfortable and conveniently located next to Ciputra Mall

2.0

Jul 2022

Convenient hotel with good location. The sound from the corridor is a bit loud. Or maybe just the people that are load. Great breakfast. Very much a standard hotel without surprises. GF. Have a nice pool.

5.0

Jun 2022

Great facility and friendly staffs!

2.0

Mar 2020

Clean new Hotel... Fulfils what can be expected from Novotel. Propably the best hotel in town

5.0

Feb 2020

This is my go-to hotel whenever I'm in Pekanbaru to visit relatives. Great room and amenities and friendly staffs!

4.0

Jan 2020

Room lighting should be brighter otherwise rooms are clean and worth the price

1.0

Dec 2019

Stay for 3 nights, overall was happy. Hotel need to improve on the toiletries supply items. The items provide was not enough, and we have to call wait for housekeeping to send. Also the bath towel was not clean, perhaps hotel may consider to change for a new batch, as the towel already turn grey.Hope there is improve for our next visit. Thank you.

2.0

Dec 2019

Stay for 3 nights, overall was happy. Hotel need to improve on the toiletries supply items. The items provide was not enough, and we have to call wait for housekeeping to send. Also the bath towel was not clean, perhaps hotel may consider to change for a new batch, as the towel already turn grey. Hope there is improve for our next visit. Thank you.

2.5

Sep 2019

my choice of hotel, for my stay in Pekan Baru. Staff are super friendly and service with a smile.

4.0

Aug 2019

Mall is beside the hotel. Eateries is all over the surrounding area.

2.0

Jun 2019

Staff rude Expedia ages for our kids not registered with hotel wouldn’t give us beds for them. Had to argue for 25 minutes to get an upgrade

5.0

Apr 2019

Great place in pekanbaru next to culinary area and near down town

5.0

Jan 2019

Good facility and great staff. Clean, convenient, good breakfast.

5.0

Dec 2018

Excellent staff, willing to please. I really can't say enough. They normally have the room ready if I check in early. The is shopping and movie next door. The food has been good. I am an expat. I go to Pekanbaru monthly to relax. This is the place to stay, without exception.

2.5

Nov 2018

Really clean rooms and nice staffs, very professional. I had reserved a double bed room but the hotel received it from an agency as a reservation for a twin bed room. Hope they clear out the problem with the agency. The room was clean but its towels are smelly, like butter. It would be better if the customer brings his own towel. They have nice bar(smoking) and restaurant(reasonable price w/ very welcoming staffs, taste is ok), I was very satisfied with the hotel.

4.0

Oct 2018

Efficient check-in process. Front desk staff speak very good English and very pleasant personalities.

2.0

Oct 2018

always stays in novotel during biz trip. Location and WIFI awesome with friendly and attentive staff.

4.0

Oct 2018

I did not manage to get a non-smoking room and I had to ask housekeeping to spray (deodorise) the room to rid it of the lingering cigarette smell.

1.0

Oct 2018

Bad check in processand the receptionist was not very helpful!

2.0

Sep 2018

It was my first visit to Pekanbaru and I wanted to buy a local SIM card as none was on sale at the airport (surprisingly). A hotel staff immediately helped me to buy one. Very helpful.

2.0

Aug 2018

Generally comfortable, very clean & quiet place. Weakness is in the poor WiFi reception. For first time visitors, it’s goid to see many local eateries, especially the Riau Foodcourt nearby and we are disappointed there’s no agency around for short trips or tours in this place.

1.5

Aug 2018

Despite I booked a non-smoking double bed room, but given me a smoking room and although had changed to a non-smoking room, it's a twin bed room instead of a double bed room. Hope it can be improved on customer request.

2.5

Jul 2018

The Novotel is a great place to stay in Pekanbaru. They provide a good standard of service and the hotel is well located on Jalan Riau next to a shopping mall.

1.5

Jun 2018

Very long check-in. First they said they did not have non-smoking rooms. After refusing a smoking room they found one. Food ok bad non of our food came at the same time and after long time.

1.0

Jun 2018

Hotel aircon a bit too noisyBreakfast finished a bit earlyHotel and staff excellent

1.0

Jun 2018

Comfortable, Clean but shower is not hot enough.

1.5

May 2018

The meals need alot of improvement. I would say: they have to check and learn from other hotels in Jakarta or Bali to do better.

1.0

Apr 2018

We had book and confirmed a non smoking room but was given a smoking room. Reason is that the hotel is full. We waiting for an hour for the hotel to arrange the room even we arrival at 4.00pm. Bad arrangement and we are little disappointed

1.0

Apr 2018

Located near shopping mall and food outlets. Nice breakfast.

1.0

Apr 2018

Located near shopping mall and food outlets. Nice breakfast.

2.5

Apr 2018

GOOD EXPERIENCE AND SURELY WILL RETURN STAFF IS VERY FRIENDLY AND HELPFUL

2.5

Mar 2018

Great, friendly staff that goes all out to help you! The massage place also offers superb massage!

0.8

Feb 2018

Property was ok. Location beside shopping mall. Check in / out was seamless. Friendly staff. Bed was squeaky.

0.8

Feb 2018

Property was ok. Location beside shopping mall. Check in / out was seamless. Friendly staff. Bed was squeaky.

2.0

Jan 2018

A nice hotel nearby to all needs. That all I can say.

1.3

Jan 2018

Amazing! Breakfast was superb! Hotel was clean and modern! Staff were all friendly.

1.3

Jan 2018

Amazing! Breakfast was superb! Hotel was clean and modern! Staff were all friendly.

1.5

Jan 2018

Its normal stay during vacation. A good stay. Its nearby all that what is needed

FAQs

How much does this hotel cost compared to others in West Sumatra, Indonesia?

The average price for a rental in West Sumatra, Indonesia is $39 per night. This rental is $24 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Novotel Pekanbaru. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Pekanbaru. Enjoy the water!

Is Novotel Pekanbaru pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Pekanbaru?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4.0

Good(4 Reviews)

OYO 2903 Putri Residence Syariah

Hotel

in Bukittinggi

2star

2 single beds

Internet / Wifi · Parking · TV

Experience vacation in West Sumatra, Indonesia with our Hotel, OYO 2903 Putri Residence Syariah. Enjoy amenities such as Internet / Wifi, Parking and TV, and more.

$$$$

Novotel Pekanbaru

Hotel in West Sumatra, Indonesia

Reasons to book

About this hotel

Amenities

Map of West Sumatra, Indonesia

Available Rooms

Superior Double Room, 1 Double Bed

Superior Room, 2 Twin Beds

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 2 Twin Beds, Balcony

Superior Room, 1 Double Bed with Sofa bed

Novotel Pekanbaru

Hotel in West Sumatra, Indonesia

Reasons to book

About this hotel

Amenities

Map of West Sumatra, Indonesia

Available Rooms

Superior Double Room, 1 Double Bed

Superior Room, 2 Twin Beds

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 2 Twin Beds, Balcony

Superior Room, 1 Double Bed with Sofa bed

Reviews

FAQs

How much does this hotel cost compared to others in West Sumatra, Indonesia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Pekanbaru pet friendly?

What amenities are available at Novotel Pekanbaru?

Explore similar vacation rentals in West Sumatra, Indonesia

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