DoubleTree by Hilton London Kingston Upon Thames

Room, 1 King Bed, Corner | In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, towels

8.8 / 10.0

Excellent(713 Ratings)

Hotel in Kingston upon Thames

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified Kingston Upon Thames hotel in Canbury with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, self parking, and concierge services.
Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Kingston upon Thames

Nearby attractions

Victoria and Albert Museum

8.1 mi

Tower of London

11.8 mi

Available Rooms

Room, 1 King Bed

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room (Guest)

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Corner

1 King • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

DoubleTree by Hilton London Kingston Upon Thames

$$$$

8.8 / 10.0

Excellent(713 Ratings)

Hotel in Kingston upon Thames

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Kingston upon Thames

Nearby attractions

Victoria and Albert Museum

8.1 mi

Tower of London

11.8 mi

Available Rooms

Room, 1 King Bed

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room (Guest)

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Corner

1 King • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(713 Ratings)

5.0 / 10.0

Nov 2024

Amazing stay with friendly and helpful staffs. Rooms are clean and fantastic location. Definitely will have another stay in the future.

10.0 / 10.0

Sep 2024

Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available! Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.

10.0 / 10.0

Sep 2024

A lovely property to stay at! Great services all around, nice rooms, and very comfortable. We did a lot of walking while here, and always felt safe. We would highly recommend this hotel.

10.0 / 10.0

Sep 2024

It was close to where I was working and the staff was great.

8.0 / 10.0

Aug 2024

I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious. Tea and coffee in the room.

6.0 / 10.0

Aug 2024

The place is good! I was disappointed that there’s no water provided upon check in or any other day! The only hotel i have stayed in without water bottles. I ask the receptionist if I can get bottle water and they told me that only members are able to get water bottle! I paid same amount of money why shouldn’t I get water! They should treat everyone the same member or no member! It’s water I wasn’t asking a discount or something! Will I stay here again? No I don’t think so! It’s actually put me off ever staying in Hilton property!

10.0 / 10.0

Aug 2024

everything is good and comfortable except for the lift, which could not be operated by the room key card. Instead, the hotel staff needs to use their card to operate one of the lifts.

8.0 / 10.0

Jul 2024

Great location

6.0 / 10.0

Jul 2024

No fridge in room. Had to wait for member of staff to unlock balcony door which I've never experienced before when I've had a balcony room at other hotels. Went to the bar for a beer before heading out for the evening, 2 members of staff behind the bar, both ignored me until they'd finished talking to off duty staff, when I did get served the beer did not taste right at all, left the beer, didn't bother with the bar after that.

5.0 / 10.0

Jul 2024

It was very clean and precise. All the staff were very friendly.

10.0 / 10.0

Jul 2024

Good location for visiting or working in Kingston Upon Themes.

5.0 / 10.0

Jul 2024

Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.

10.0 / 10.0

Jun 2024

Nice and clean.

10.0 / 10.0

Jun 2024

everything is excellent as usual

6.0 / 10.0

Jun 2024

Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere

8.0 / 10.0

May 2024

Nice clean room

5.0 / 10.0

May 2024

Very friendly staff and excellent service! Location is very convenient.

5.0 / 10.0

Apr 2024

We were very impressed by the restaurant staff and those at breakfast. Also the housekeeping staff were very efficient and friendly. We were not impressed with the choice available for evening meal and would not go back for an evening meal again.

4.0 / 10.0

Apr 2024

Room was not cleaned. Had to request clean towels from reception. Toilet flush overflowed and water went over legs and landed on the floor.

2.0 / 10.0

Mar 2024

Room not serviced when I returned after a 17 hours day at work

3.0 / 10.0

Mar 2024

Water, housekeeping and new towels - on demand only. Not what it used to be and not what one should expect from a 4 star hotel.

5.0 / 10.0

Feb 2024

Great hotel

5.0 / 10.0

Feb 2024

It was a pleasant stay. New, clean and comfortable room! The staff are friendly and helpful.

10.0 / 10.0

Jan 2024

House keeping needs improving and more friendly staff.

4.0 / 10.0

Jan 2024

The room wasn't clean and I wasn't the only person that thought so as in check in there was another guest at reception complaining. Even tough I asked for an upgrade as a Hilton honours member I was offered a huge fee to do so of £80, when an email pre checking offered me the same thing for £20. Apparently the system wouldn't let them Chang this. In the end I swapper rooms to the same type but in a different way floor. The reception staff were nice but very inexperienced. This hotel is in. A great location but, right by the rail tracks. Also there is no parking and that will cost about £30 overnight. I guess that's not too bad, and the car is safe and near. I would have loved to have had a better experience as I was planning to return. They knew I wasn't cool with the room and the high price they said to upgrade, but after changing me to a different but the same room I got a voucher for a drink, to pacify me

4.0 / 10.0

Dec 2023

We were staying for the night. The hotel is very conveniently situated. Close to the heart of Kingston and the shopping. The room was clean and comfortable but there was nothing in the room. You would expect a hotel of that calibre to have water; bath robe or slippers. It didn’t have anything. Quite upsetting. Other than that, it was ok

10.0 / 10.0

Dec 2023

Just overall pleasant and pleasing! Will be back for sure! Definitely the best in the area!! No competition!! Daniel the office manager, was especially helpful and really went out of his way to provide an abnormally high level of customer service, support and satisfaction. He never made me feel funny even when he was busy. I really like all the staff here too, plenty of smiles!

8.0 / 10.0

Dec 2023

Nice and clean

8.0 / 10.0

Nov 2023

Clean, convenient and professional and friendly staff

3.0 / 10.0

Nov 2023

The staff at reception were terrible. no welcome no smile just purely function. bar staff were great

1.0 / 10.0

Nov 2023

Unfortunately I have to report the condition of The room was far from satisfactory. The damp and smelled like cigarettes. Terrible noise coming from the AC. We asked to change rooms a few times the last change was at 3am (early morning) I noticed that the staff did what they could, but that didn't make the stay any easier.

5.0 / 10.0

Nov 2023

Hotel was great - family get away and all staff at the hotel were friendly and always on hand to assist and provide an excellent service.

3.0 / 10.0

Oct 2023

I have a wheelchair user room. So it is not good.

2.0 / 10.0

Oct 2023

The hotel has some good things like the location and condition as well as the ambiance at the lobby .. But they don’t offer to help carrying the luggage.. they are the only hotel to offer water if you walk down to the reception .. the staff also lack basic customer service basics .. the pillows are horrible to say the least .. I would definitely pass

4.0 / 10.0

Oct 2023

We had a wonderful overnight stay, the staff at reception were lovely even upgrading our room as ours didn’t have a bath, nothing was too much trouble, everywhere is spotless, our only negative is the room service, the sandwiches we received I have seen better in the meal deal section at tesco, they were awful and poorly made curling at the edges, however it didn’t spoil our stay and we would come again minus the room service

8.0 / 10.0

Oct 2023

Everything was great except that housekeeping didn’t clean the room properly. There was dust on the chair legs and the carpet wasn’t vacuumed

10.0 / 10.0

Oct 2023

Staff were very friendly and helpful at check-in. Breakfast was good value and quality. In particular I noticed the staff at breakfast working very diligently to keep tables clean and the buffet stocked up. Good work all round!

5.0 / 10.0

Sep 2023

Friendly staff, excellent location - very central with easy access to public transportation. Thanks to previous feedback and reviews, we requested for a fridge which was provided.

5.0 / 10.0

Aug 2023

When we arrived our room wasn’t ready. We had booked a family room. So we were given adjoining rooms which was even better. This was at no extra cost. Really pleased with the service of staff very friendly, enjoyed our stay. Always like staying there when visiting family.

1.0 / 10.0

Aug 2023

Stayed for 3 nights, zero room service despite requesting clean towels etc on our second day. Very unhappy with this chain of hotels and intend to complain directly

FAQs

How much does this hotel cost compared to others in Kingston upon Thames?

The average price for a rental in Kingston upon Thames is $146 per night. This rental is $16 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at DoubleTree by Hilton London Kingston Upon Thames. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is DoubleTree by Hilton London Kingston Upon Thames pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton London Kingston Upon Thames?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and balcony or patio.

Explore similar vacation rentals in Kingston upon Thames

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8.4 / 10.0

Excellent(911 Ratings)

DoubleTree by Hilton London Kingston Upon Thames

Hotel

in Kingston upon Thames

4star

1 king bed

Pets allowed · Kitchen or Kitchenette · Air conditioner

Looking to create some memories in Kingston upon Thames? Look no further than our Hotel, DoubleTree by Hilton London Kingston Upon Thames. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

DoubleTree by Hilton London Kingston Upon Thames

Hotel in Kingston upon Thames

Reasons to book

About this hotel

Amenities

Map of Kingston upon Thames

Nearby attractions

Available Rooms

Room, 1 King Bed

Twin Room (Guest)

Superior Room, 1 King Bed

Superior Twin Room

Room, 1 King Bed, Corner

DoubleTree by Hilton London Kingston Upon Thames

Hotel in Kingston upon Thames

Reasons to book

About this hotel

Amenities

Map of Kingston upon Thames

Nearby attractions

Available Rooms

Room, 1 King Bed

Twin Room (Guest)

Superior Room, 1 King Bed

Superior Twin Room

Room, 1 King Bed, Corner

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Kingston upon Thames?

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree by Hilton London Kingston Upon Thames pet friendly?

What amenities are available at DoubleTree by Hilton London Kingston Upon Thames?

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