Mercure Kuala Lumpur Shaw Parade
Hotel in Federal Territory of Kuala Lumpur
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Central hotel with a fitness center connected to a shopping center in Kuala Lumpur
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and self parking.
Change of towels is available on request.
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and self parking.
Change of towels is available on request.
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Federal Territory of Kuala Lumpur
Available Rooms
Superior Room, 1 Queen Bed (Classic)
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 2 Twin Beds (Classic)
2 Single • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed (Privilege Luxe)
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Privilege, Room, 1 Queen Bed
1 Queen • 284 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, 1 Queen Bed
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Nice good convenient
2.0 / 5.0
The good: The property is clean and comfortable, with a convenient location close to major attractions. The room faces away from the road, ensuring no traffic noise.
The bad: Soundproofing is poor; conversations from neighboring rooms are clearly audible. Additionally, parking incurs an extra charge.
3.0 / 5.0
At first I was very satisfied with the hotel the overall staying experience and the room condition, apart from the location is not so city center. The 2nd day I found some tiny small insects moving along the sink area, and also on the towel near the sink, this affected the overall impression. I think the insects were attracted by humidity and water near the sink.
1.5 / 5.0
Being part of the Accor group and also the Mercure brand, we had expected the same standards from this hotel. However, we were very disappointed during our stay. Check-in was slow and the staff was constantly on the computer without telling us what they were doing. We had spent almost close to 30 mins checking in.
The room was a letdown. Upon going into my room after check-in, the minibar drawer still has trash and opened packets of sugar and coffee, and I had to call housekeeping again to clean up. I had even caught a roach in the evening after I came back from my dinner. The down light and the light on the toilet mirror was faulty, making the toilet so dimly litted. There are also cracks on the walls and dirt on the carpet, even after housekeeping was done. Overall, the room looks and feels dirty even after cleaning. Perhaps a refurbishment will do them good.
This is definitely not what I expect from a 4-star hotel and also from a renowned hotel group. I will definitely reconsider going back to this hotel when I'm back in KL in the future.
5.0 / 5.0
Aceess to the main attractions
2.5 / 5.0
I did pay for tourist tax but didn’t rec the receipt fm the staff when we check in
4.0 / 5.0
Very hard to get taxi around
5.0 / 5.0
Good price for a 4 stars Hotel. Room is quite big with sofa and area to put luggage. Toilet is big also with seperate bathroom and big vanity top. The room fridge has some stain inside.
Swimming pool has a nice view of the City. Staffs were friendly and able to understand English.
Surrounding area has many food option and short walking distance to Berjaya Time Square and Lalaport, a new and big shopping mall.
Just have to be careful when crossing the road to Bejaya Time Square.
5.0 / 5.0
Good
1.0 / 5.0
There was an insect in the ice I ordered from room service.
5.0 / 5.0
Was great. Nice clean and service very good
2.0 / 5.0
The hotel is as good as expected
4.0 / 5.0
Pleasant enough stay for 4 nights. However some things that made the stay not enjoyable, completely filthy under the bed, I’m talking crayons, plastic and all sorts. Did not feel safe standing outside all the time for a cigarette. On the last night there was a ‘party’ with a huge obnoxious group. Meant I could not enjoy the skyline one last time, have a drink at the bar, or smoke as they surrounded me, all drunk and uncomfortably close. Also the air con in the room is hard to regulate, either too hot or too cold.
I will say that all the staff were fantastic and very helpful during my stay, so 5 stars to them! Easy enough to jump in a grab to get to main tourist attractions.
2.5 / 5.0
Nice hotel. In a downtown area with some nice places to eat local food at cheap prices / the hotel. Has an odd traffic situation around it and can be hard to get to some days via grab / rooms are very nice and well appointed with nice shower gel / breakfast was good not sure about peas for breakfast but other wise 3/5 for that.
5.0 / 5.0
I was allowed to check in earlier than 3 pm. Very helpful & friendly staff.
5.0 / 5.0
Very near to the center of KL
3.0 / 5.0
Upon arrival it was pouring with rain, the hotel blocks their entrance with a no parking sign, so guests get drenched getting out of the taxi and fetching their suitcases from the boot of the car. No one offers to help make light work of the situation either. The rain fall off from the overhang of course drenches one even further before getting inside. So not a good start to any check-in.
The rooms are not well sound proofed either, you can hear people coming and going from their rooms, talking, and cleaners outside working. I have travelled for over 24 years globally, there are better choices out there.
So, would I stay again, sadly no.
Overall the staff though are very friendly, polite and try hard.
5.0 / 5.0
Hotel was excellent, staff were friendly & the view from the elevator lobby on the top floor was absolutely spectacular. Would definitely use this hotel again in the future.
4.0 / 5.0
Close to Berjaya Times Square mall made it convient for food and shopping. Great deals in this mall. Also it is huge.
3.0 / 5.0
The facility is a bit old, but okay for a budget hotel. I made a reservation for a taxi to the airport, but they got the dates wrong and woke me up at 5am in the morning… they ruined my day as I couldn’t go back to sleep after the wrong wake up call☠️
2.5 / 5.0
Good location to stay and value for money. Breakfast selection could have been better.
5.0 / 5.0
Very friendly staff we always stay there since this hotel opens
5.0 / 5.0
I recently had the pleasure of staying at Mercure Kuala Lumpur , and I must say it was an absolutely delightful experience from start to finish . thanks to all staff .
5.0 / 5.0
It was great.
5.0 / 5.0
The Starbucks outlet at the lobby is nice !
2.5 / 5.0
The employees are all very amiable, especially the young girl who greeted us at the counter when we checked in, she was very patient.
The room was very neat and clean, and the view was great. But what surprised me even more was the variety of fruits, snaks, drinks that all came with the room and that’s not the end of it, they even have a capsule coffee machine in the room.
I will definitely come back if I have the chance ! BTW, there is a Starbucks in their hotel too.
4.0 / 5.0
Easy accessible to Lalaport, Berjaya Time Square and many local eateries around the Hotel.
5.0 / 5.0
Clean rooms, ok area , Need to add few more items for Breakfast
4.0 / 5.0
Good central location. Nice view of downtown from the upper floors and pool area.
4.0 / 5.0
It’s a good 3-Star hotel within reasonable distance of the city center…I wished there was greater variety choices at the breakfast buffet, and pits of brewed coffee in place of the machine which was always needing attention on mornings of heavy use. The immediate area around the hotel isn’t the best..but, goes with what one pays for.
5.0 / 5.0
So amazingly cheap price for what you get... 4 star hotel. Staff very welcoming and made you feel comfortable... Will definitely be back.
2.5 / 5.0
Good quality hotel at exceptional prices. Check-in and check-out were smooth and hassle free. The neighborhood has many top-quality restaurants and hawker stalls.
5.0 / 5.0
All staff members are friendly and helpful
5.0 / 5.0
Friendly staff and convenient to anyway in KL
5.0 / 5.0
The view upon reaching your floor will include both the Twin Towers and the KL Tower. Located a street away from Berjaya Times Square, there are many shopping options to choose from, although food is limited to the lower floors.
2.5 / 5.0
The traffic in the center of the city is convenient, and the waiters are very friendly.
3.0 / 5.0
The housekeeping service very low response.Took me 3x to call and remind them.
5.0 / 5.0
Lovely hotel in the heart of Pudu and close to LaLaPort mall .
Staff always friendly and helpful.
Rooms spotlessly clean, plenty of toiletries and clean towels .
We always stay here when in KL
2.5 / 5.0
Good location with plenty of good local food and within walking distance to heart of kl shopping area.
2.0 / 5.0
Very nice staff and reception. My room was comfortable, but my lock’s battery stopped working and had to be replaced. The hot water dispenser did not dispense hot water, and there was leakage from the floor above at reception on the ground floor.
FAQs
How much does this hotel cost compared to others in Federal Territory of Kuala Lumpur?
The average price for a rental in Federal Territory of Kuala Lumpur is $39 per night. This rental is $25 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Kuala Lumpur Shaw Parade. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Kuala Lumpur Shaw Parade. Enjoy the water!
Is Mercure Kuala Lumpur Shaw Parade pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Kuala Lumpur Shaw Parade?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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