Orient by Isrotel exclusive
Hotel in Jerusalem
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Art Deco Jerusalem hotel in Emek Refaim with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Orient by Isrotel exclusive offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Orient by Isrotel exclusive offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Jerusalem
Available Rooms
$$$$
Reviews
2.0
Keep looking! It’s so loud from the nightclubs around blasting music, you’d think you were in a nightclub. The design was so poor and that the shower would breed mold and smell like mold daily despite chlorine cleanings. The design allowed for no ventilation in the shower, breeding a lot of mold. Additionally, you would have to be in complete darkness in the bathroom on the Sabbath, because there is a big window, showing the interior of the bathroom to the bedroom. So if left the light on, that means light would be on in your bedroom all night, which is a strange design for Israel, knowing that a lot of people do not use turn on or off lights on the Sabbath. It’s very frustrating that if you want to order food to the room or need anything and you dial the operator, you don’t get anybody onsite and they tell you that room service will call you back. Many times I had a call upwards of five times over a span of maybe 40 minutes in order for room service to even call me in order to order food. the manager was very nice and trying extra hard to be helpful but the entire system is flawed. The food tasted delicious except for in the lobby bar. I ordered the ravioli dish, and it was soaked with may be the equivalent of 10 tablespoons of butter, was just too much fat for my stomach to handle, and was up all night nauseous. I do not recommend anybody stay here. In addition to the mentioned problems, while the spa and the rest of the hotel looks very nice, the old masseuse was awful.
4.0
Beautiful hotel with a great breakfast!
It was a bit overcrowded when we stayed, a 15 minute wait in line for breakfast.
We were also unpleasently surprised to learn there’s an 18 ILS charge for room service (aside from the actual price of dishes).
If you’re staying here, I highly recommend having dinner at HaSadna which is a 10 minutes walk from the hotel.
5.0
While the lights in the room are a little funky, and we just don’t get windows from the bathroom into the bedroom, everything else about the hotel is awesome!
10.0
The staff were wonderful. The property is beautiful. The room was unique and just lovely.
The pool is amazing
8.0
The Orient is conveniently situated in the Week Rifaim area of Jerusalem. It's a 20 minute walk to the old city. Property looks good rooms are nicely set up, cleaning service good. My only negative is that they don't have enough front desk help.
5.0
This is my third stay at the Orient, and it remains my favorite hotel in Jerusalem. The beauty, the atmosphere, the pool, the food. I’ve already booked my next stay…
4.0
We stayed 2 days, hotel was packed, breakfast was just magnificent , first morning service was terrible, I complained and second morning it was excellent. The outdoor pool area was accessible only if you go just to swim. No seats and sunbed chairs available before 5 Pm. I will definitely go back to this stunning hotel but not anymore during school holidays
4.0
Disappointed as two years ago I stayed for week and really looked forward to coming back. The sink was completely off the counter. The shower leaked all over the floor and the soaked the washroom. The fridge never worked and the light switches fell off the wall. Upon checkout the clerk informed me that the fridge is not suppose to get cold. When you are told a fridge is in the room for medication then you expect it to work. I was told by the clerk they would hold my medication. That is not an acceptable answer. Very disappointed
4.0
The Orient is beautiful, in a lovely part of Jerusalem, with amazing views from the pool. The only downside is the very poor, chaotic service at breakfast. Items, including gluten free and dairy products aren’t labelled properly, getting service is very difficult, tables are cleared slowly.
5.0
A beautiful hotel! Rooms are beautifully appointed. We stayed in the heritage building and loved the combination of antique and modern styles. Felt like an oasis.
The staff were friendly, welcoming and responsive to all our requests.
The food was delicious and an exquisite buffet at breakfast. The dining room got a bit hectic at times in the mornings, and it sometimes felt like they were understaffed as it took a long time to get coffee. But we could see that the staff were doing the best they could under the circumstances.
10.0
Pool on roof was excellent
10.0
We had a great time here and most of the staff was very nice. The facility was clean and the food and drinks were great. We will come back again!
10.0
The Orient is on the edge of the German Colony making it convenient to access the center of Jerusalem. It is by the old Train Station. The staff is attentive. The morning breakfast is very good. We have been there several times and have always found it a nice place to stay,
10.0
Hotel is beautiful and in great location.
8.0
Everything about the hotel, the room, and the food was excellent. What was disappointing was the service related to the room. We waiting 30 minutes before receiving our luggage. We were promised an extra luggage rack and a refridgerator (or activated wine cooler) and no one returned.There seems to be a shortage of staff because this is not indicative of a 5 star hotel.
2.0
This hotel's "Family rooms" turned out to be in a semi-basement, conveniently omitted from the booking details. Not worth it. Also, expect fluctuating water temperatures, no iron, or coffee amenities in this supposed 4-star hotel. We booked last minute and regret it. Had positive experiences with the chain before, but strongly advise avoiding this location.
3.0
This is the second time we stay at the Orient and both times we had serious cleanliness and service issues.
This time when we checked into our room, it stank of urine. We quickly spotted 3 urine puddles, 2 on the sofa, and a massive yellow one on the rug. We called guest services, and they sent someone who replaced the sofa and removed the rug. It took an hour and during that time we were forced to bend over on all four and smell urine from the floor.
The crazy thing was that as far as the hotel was concerned, by replacing the sofa the issue was resolved. Nobody ever followed up with us, nobody offered a resolution, nobody really cared. We didn't even get an apology until we went out of our way to demand one.
We complained and eventually got £50 back. We said it wasn't enough but nothing more was offered.
Also, the service at the rooftop bar is ABYSMAL. Literally. Nobody there is interested in offering any service to hotel guests, and if you ask for something you get a response that verges on loathing. Really unpleasant woman worked at the bar and the lifeguards are generally rude.
It's representative of the issues you'd expect to find at the Orient. It is a beautiful property in a great location, but is so badly managed it actually feels un-managed at times.
5.0
Amazing staff and wonderful amenities including a wonderful breakfast
10.0
perfect
5.0
Jerusalem the best destination
The hotel is modern and the food is good. Breakfast is outstanding.
5.0
It was a great experience! Exceptional staff!
10.0
Loved it
10.0
The property was clean and well maintained. The food was fantastic. The only aspect that was disappointing is that the pool closed at 5pm on Saturday.
5.0
I have returned to the Orient Hotel number of times. Every time is special it is my favorite hotel in the Jerusalem area.
6.0
The room was not clean
10.0
Absolutely perfect location, at the intersection of Bet Lechem and Emek Refaim. A beautiful, modern hotel; room was excellent; public spaces are bright; gym was nice . . . staff is exceptionally friendly and helpful. Excellent restaurant!! Fantastic place!!
3.0
Long time for check in & check put
10.0
We also stay at the Orient hotel. We love the area as well.
10.0
Clean, accommodating staff
And easy check out.
10.0
Very modern, clean and great staff
8.0
Good location near many restaurants cafes and walkable
8.0
New hotel that was very clean. Large breakfast buffet. Very nice bathroom with large tub and separate fancy shower. Two pools- one indoor and one on the roof. Relatively close to the Jaffa gate but we took a taxi and it was hard to get a taxi back.
My only complaint is that I drink a lot of coffee in the morning and they refused to bring a pot to the table. They make people order cup by cup so each morning I had to order five cups, one at a time.
10.0
Very comfortable bed! Beautiful pool, first class immaculate breakfast buffet, helpful staff
1.0
FALSE ADVERTSING we booked a room that stated 291 ft
with a city view.
when we checked in the gave us a room that was 180ft, they claimed that's what we booked . and there was no view at all , it was facing ally way. they were very very rude. they spoke to me like i was an idiot. the employees
never smile. on the positive side it is a beautiful hotel
5.0
Always an outstanding service from Orient. Thank you!
10.0
Great experience!
8.0
We love coming to the Orient. The Hotel has such a warm ambience which is set by the staff that are friendly and accommodating. From the moment of checkin to when we checked out, the staff was amazing. there was a large amount of staff and they were always helpful. Wonderful breakfast. Breathtaking rooftop view and incredible rooftop pool.
5.0
Great hotel.
10.0
Beautiful hotel in a great location
5.0
Beautiful hotel, rooftop pool with great view, delicious breakfast, convenient location, couldn’t ask for more
FAQs
How much does this hotel cost compared to others in Jerusalem?
The average price for a rental in Jerusalem is $154 per night. This rental is $96 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Orient by Isrotel exclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Orient by Isrotel exclusive. Enjoy the water!
Is Orient by Isrotel exclusive pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Orient by Isrotel exclusive?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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