the DOUGLAS, Autograph Collection
Hotel in Vancouver
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Art Deco Vancouver hotel in Downtown Vancouver with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a steam room.
Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
Recreational amenities at the hotel include a spa tub, a steam room, and a 24-hour fitness center.
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a steam room.
Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a spa tub, a steam room, and a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Garden
Map of Vancouver
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 340 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, View
1 King • 340 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, View
1 King • 445 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, View, Corner
1 King • 381 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, City View
1 King • 1194 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.0
We were to get free breakfast but the hotel insisted that Hotels.com made an error. A top class hotel would have taken care of this discrepancy. Douglas did not and frankly we were shocked and amazed that they would simply pass the issue to the customer to deal with Hotels.com.
5.0
Amazing place to stay. Very accommodating, and very friendly staff! Would recommend this place time and time again.
4.0
Great hotel just needs a better gym
5.0
Amazing staff service, and accommodation
10.0
Hotel is excellent, with an upscale vibe to it. Arrived in Vancouver very early and the check in staff were very accommodating and found a room for us immediately.
4.0
Great Hotel. Staff was friendly and attentive. Only negative was a random sewer gas smell/leak that occured very early in the morning and lasted for several hours. Otherwise, excellent hotel.
6.0
Overall our stay was great, staff attentiveness even better but my missing stars on the rating are because of a terrible smell we just couldn't figure out that would come in short whiffs. Realized at 5am while using the washroom on our last night that it was the cloth (not plastic or waterproof) shower curtain that would dry out after each of us showering and smell like mold, old wet towel or some sort of drain blockage. The smell would flow throughout the room anytime the door was opened or a/c was on and that is why it would come in short durations. I mentioned this very clearly at our checkout but it was not a big deal to them, future guests, if you are offered an “accessible room” do not take it as this cloth shower curtain is apparently the accessible part. Unfortunately at check in we were thankful to be offered this different “accessible” room in exchange for late checkout and unaware of the smell that came with it.
2.0
I was paying for a room and wanted to provide my Marriott credit card for the deposit so my friend didn’t need to use their card. You need an approval which takes 3 business days! INSANE! No other hotel has such a policy. Never stay again
10.0
Loved this hotel, was very happy with the staff. Will definitely be back again.
2.0
We had a horrible experience at this hotel. The hotel reception is right next to a club on the same floor, so we cannot hear the reception staff. At night, we have to go through the bouncers to access the hotel. We have a security concern as no room key is needed to access any floor of the hotel. We were given an accessible room, but that was not what we originally booked for. The water pressure from the taps are weak. The room itself was missing a couple of things. The remote control for the TV was not working. Upon arrival, the tissue box was already running low, and the bottle of body soap is completely empty. We contacted reception regarding the missing items, and complained that our room is not actually ready for occupying. She said they'll bring the items over and completely dismissed our concern. For a room that is meant for two guests, amenities came in single counts (i.e. 1 bath robe and 1 pair of slippers). There was no refrigerator, but a yeti cooler. Our room was next to the ice machine so we can hear people going in and out all night. The walls were thin and we can hear sounds from our neighbors. Our room is directly above the club, which was very noisy until 3 AM. We couldn't sleep until then, but the mattress is uncomfortable which adds to the problem. The ceilings were unfinished and we noticed mold that wasn't cleaned up properly after construction. That is definitely not part of the design. When checked out the reception didn't ask us how was the stay.
10.0
Nice hotel, I would imagine if they're were events at Rogers or BC place this area would become very busy but during our stay the hotel and area was quite.
The lobby bar turns into a night club during the night making it a little awkward to access your room as you need to walk through the club line up to access the elevator.
No real complaints, we enjoyed our stay here, would return
10.0
Best location
6.0
super clean, nice service. nice amenities. takes too much time. airbnb would be faster.
10.0
Wonder stay, thank you staff it was our anniversary and they left a delicious piece of cake in our room. Wonderful staff. Loved staying at your hotel. Thank you
1.0
The hotel had very poor soundproofing and the food was really bad. Upon check in room was not stocked properly and not cleaned well. Also not sure why they had coolers instead of mini fridges in the rooms. Service was also hit or miss, overall not an enjoyable stay.
5.0
Very clean. Very friendly and helpful staff. 10/10
10.0
D6 night club bass can be heard but it was tolorable before bed. Otherwise it was a great stay
10.0
The hotel Douglas was exquisite. The only recommendation would be that the room did not have a suitcase holder nor did the room have a dresser to store our clothes.
But our stay was wonderful. I would recommend this hotel to others.
5.0
Other than a little more dust and bit more grime in the shower than expected for a higher end property I was very pleased with our stay.
10.0
Great vibe. Good safe location.
10.0
Stayed at the Douglas for a night and got the junior suite. Friendly staff and super clean. Great value for what you get.
10.0
Location was great and the staff were fantastic. We will definitely stay again our next time through Vancouver.
10.0
It was a good experince from check in to check oit
10.0
I would stay here again when in Vancouver
10.0
When I went to check out, I learned that room service had been wrongfully charged to my room. The clerk remained calm and professional throughout the entire ordeal. Ill admit, i was upset but it was figured out before i left. I will be returning again because that service was immaculate.
5.0
Such an awesome hotel! Beautiful and clean hotel, and accommodating staff who were so helpful and truly kind! We will definitely stay here again! Thank you!
5.0
We loved our stay. It's a gorgeous property and location is great. Only gripe is it's a bit light on dresser space so we had to get creative and use some shelves which clearly hadn't been dusted for a long time.
But would still highly recommend the property. Everyone there was incredibly friendly and service was great. Rooms and property have very nice finishes and amenities.
6.0
There was no fridge in the unit only a cooler from camping
10.0
We like here because it’s dog friendly and it’s super close to Rogers Arena, so we can walk back to the hotel after concert.
8.0
Lovely boutique hotel in a convenient location. Very modern decor. Staff were excellent from check in to room attendants. Five stars for friendliness and attentiveness. Noise from 6th floor nightclub will be a problem if you are a light sleeper. We were on the 15th floor and it was thumping! Looked like a lot of fun though. Too bad we are too old to party that hard. Thanks Douglas for a great stay!
5.0
Beautiful hotel- staff was amazing and accommodating. Plenty of great restaurants within walking distance. Plush linens and great rainfall shower!
5.0
Great hotel ! I recommend it over JW Marriott anyday
10.0
Loved it a beautiful place excellent location.
10.0
good
10.0
Kenny and Eric at the front desk were a delight. Professional, quick and kind service. Kenny made our stay unforgettable, above and beyond. Our stay wouldn’t have been the same without him. THANK YOU!!! Will be returning in the future.
10.0
Perfect place to stay
Clean and relaxing,
10.0
This hotel was by far the cleanest building I have used in the last few years. It is ultra modern and comfortable. Each staff person we encountered was helpful and friendly. Cudos to each and everyone on staff.
6.0
Upon check in, the room was not ready for us and it was after 6pm. We waited about 15 min before it was ready. They compensated us $100 for the inconvenience but that still seemed inadequate. When asking for our room to be turned down, we also asked for the soap in the shower to be filled since it was out however that was not done. The room did not have a fridge/freezer, just a yeti cooler that you have to fetch ice for. The facilities were very pretty and the bed was lovely. The casino was a nice convenience for entertainment.
5.0
We were celebrating several family events and the Douglas made each one of them feel special! We felt celebrated and extremely well accommodated! Thank you for paying attention to every little detail!
10.0
Beautiful property in an amazing location.
FAQs
How much does this hotel cost compared to others in Vancouver?
The average price for a rental in Vancouver is $142 per night. This rental is $93 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at the DOUGLAS, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at the DOUGLAS, Autograph Collection. Enjoy the water!
Is the DOUGLAS, Autograph Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at the DOUGLAS, Autograph Collection?
We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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