W Suzhou
Hotel in Suzhou
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury hotel with 3 restaurants connected to a shopping center in Suzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a steam room are onsite.
Housekeeping is available on request.
W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a steam room are onsite.
Housekeeping is available on request.
W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Suzhou
Available Rooms
Wonderful Room, Room, 1 King Bed, City View
1 King • 506 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Wonderful Room, Room, 2 Double Beds, City View
2 Double • 506 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Spectacular Room, Room, 1 King Bed, City View
1 King • 506 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Spectacular Room, Room, 2 Double Beds, City View
2 Double • 506 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Fabulous Room, Room, 1 King Bed, Lake View
1 King • 560 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
4.0 / 5.0
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
3.0 / 5.0
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening.
Further, no cream in the container in the bathroom (a pain to call for more).
Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
5.0 / 5.0
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
4.0 / 5.0
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring.
Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out!
However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways!
Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned.
Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
2.5 / 5.0
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
2.5 / 5.0
Love my stay. It was perfect. Super comfortable and clean.
5.0 / 5.0
In room coffee (French press) is a mess and below expectations for such upscale hotel room
1.3 / 5.0
Very good location and very nice service
2.5 / 5.0
Very good location and very nice service
2.5 / 5.0
As usual very good
4.0 / 5.0
The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
5.0 / 5.0
Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
2.5 / 5.0
Nice place, good breakfast, acceptable service, convenient location, we overall satisfy our stay with W hotel.
4.0 / 5.0
Hotel is great. Management is very good. Service still needs to be improved.
1.5 / 5.0
I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what?
The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
0.8 / 5.0
I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldnt find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what?The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
5.0 / 5.0
It was disappointing that the power supply of the hair dryer was broken.
5.0 / 5.0
Stylistic design, good lighting effect inside the room. Delicious foods provide from Su Yan especially the friendly receiption from their staff !
2.5 / 5.0
We were very lucky and got upgraded to a very nice suite.Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
5.0 / 5.0
We were very lucky and got upgraded to a very nice suite.
Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
2.5 / 5.0
Fantastic room, very nice staff, the Spanish restaurant ToroLoco was amazing, almost like being in Spain
2.5 / 5.0
Very comfortable, automatic toilet with heated seat. Good bar and restaurants
1.3 / 5.0
It was good i tried late night meal , it was little bit expensive but really delicious I like hotel bar and service too goodAnd spa!! Really nice service
2.5 / 5.0
It was good i tried late night meal , it was little bit expensive but really delicious
I like hotel bar and service too good
And spa!! Really nice service
1.3 / 5.0
It was good i tried late night meal , it was little bit expensive but really delicious I like hotel bar and service too goodAnd spa!! Really nice service
2.5 / 5.0
Great hotel in an upscale area. Great view of the lake and the bar with DJ in the lobby gives it a young and fun feel.
2.5 / 5.0
Fun experience, modern rooms and amenities. Great views. Great breakfast variety. Hard to beat the pool and spa view. Lobby is like a club - so great if you like that vibe. Not so great if you're looking for something quiet, but the rooms are quiet. Besides mall shopping and the Jinji Lake promenade there's not much to do around hotel. But it's not too far to the cultural side of Suzhou and the old streets.
2.5 / 5.0
Fun experience, modern rooms and amenities. Great views. Great breakfast variety. Hard to beat the pool and spa view. Lobby is like a club - so great if you like that vibe. Not so great if youre looking for something quiet, but the rooms are quiet. Besides mall shopping and the Jinji Lake promenade theres not much to do around hotel. But its not too far to the cultural side of Suzhou and the old streets.
FAQs
How much does this hotel cost compared to others in Suzhou?
The average price for a rental in Suzhou is $39 per night. This rental is $110 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at W Suzhou. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at W Suzhou. Enjoy the water!
Is W Suzhou pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at W Suzhou?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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