Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

4.1

Excellent(616 Reviews)

Hotel in Kalamazoo, MI

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Kalamazoo, MI

Nearby attractions

Gilmore Car Museum

15.6 mi

Air Zoo Aerospace & Science Museum

7.4 mi

Critchlow Alligator Sanctuary

26 mi

Binder Park Zoo

26.3 mi

Available Rooms

Standard Room

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Communications Accessible)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

$$$$

4.1

Excellent(616 Reviews)

Hotel in Kalamazoo, MI

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Kalamazoo, MI

Nearby attractions

Gilmore Car Museum

15.6 mi

Air Zoo Aerospace & Science Museum

7.4 mi

Critchlow Alligator Sanctuary

26 mi

Binder Park Zoo

26.3 mi

Available Rooms

Standard Room

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Communications Accessible)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.1

Excellent(616 Reviews)

2.5

Dec 2024

The stay was great great hotel great location the bed was hard as a rock tho

2.0

Nov 2024

Spacious clean room, friendly helpful staff. Great breakfast options. However, USB ports, bathroom lights/fan damaged and inoperable.

0.5

Nov 2024

Huge party at property across the parking lot at other Hilton facility. Could NOT get any help from front desk at either property. Will NOT be staying at either facility or recommending either property.

2.5

Sep 2024

Flo did am amazing job for each and every breakfast we had! Awesome lady!

2.5

Sep 2024

The daily free breakfast, with host Flo, is outstanding. The desk staff is super helpful. There are great restaurants nearby. This hotel meets all my needs: clean, quiet, and comfortable.

1.0

Sep 2024

This property has taken $600 from me on top of the room charge, saying that I broke a tv in my room. My daughter and I stayed one night and definitely did not break the tv. They now have not communicated back to me, but have taken $600, without any communication, even. Claims they have an honest staff, however they are unrightfully charging me.

4.0

Sep 2024

Staff was friendly and no major issues. Although newer, property showing some age. Blind was out of the track..does not seem to be centered well. Shower had been poorly caulked over. Pancake machine not working and bathroom floor a bit sticky.

5.0

Aug 2024

It was close to stores and food. Had a good hot breakfast. Stuff was nice and friendly every time that seen you.

4.0

Aug 2024

I like convenient, shopping and safety.But I didn’t like smell smoking around areas elevators.

5.0

Aug 2024

Property was clean and updated. Conveniently located near hwy, restaurants and shopping. Staff were friendly and professional

0.5

Aug 2024

Person at desk didn’t hardly understand English. Shows there’s a pool, was closed and wasn’t notified until check in. Bathroom floor hasn’t been wet mopped, very dirty. As well as shower floor. Wouldn’t stay here again. Not even close to being worth $188.00 a nite. Very disappointed

5.0

Aug 2024

Romm was awesome. Little disappointment for no working pool.

4.0

Aug 2024

Quiet

5.0

Aug 2024

Perfect and excellent breakfast.

1.0

Aug 2024

Usage place to stay

5.0

Aug 2024

Delightful check in with Turkish receptionist student who is working at desk for short time while perfecting English language skills. Room was very large and clean except that the shower needs caulking; apparent mold where shower pan meets back wall.

2.5

Jul 2024

Great stay. Clean rooms. Provided extra bedding

2.0

Jul 2024

My only issue was the white towels were not white. They were dinge and when I asked for more towels they said the cleaning poeple had them all, so if I see housekeeping to get them from them.

5.0

Jul 2024

Flo was very friendly and kept the breakfast. area well stocked. Front desk staff also very friendly.

4.0

Jul 2024

It was quiet and comfortable

3.0

Jul 2024

Poor fit and finish. Poor hygene in rooms

1.0

Jun 2024

The hotel looks impressive but, I felt that the sheets had not been changed and I know the floor had not been washed because I spilled water and had to use a towel to wipe it and I ruined the towel it came up black that also goes for bathroom floor. Went down for coffee twice and none to be had, then went back down for their breakfast and had to wait. Lady complaining that she was the only one working but seen other staff members that could have helped her. So we had to leave without any coffee, juice or breakfast at this overpriced hotel. Will think twice before staying here again. No we didn’t call housekeeping because we checked in late and new nobody would come and we were tired so slept on top of sheets.

5.0

Jun 2024

Seemed short-staffed but staff pleasant.

1.0

Jun 2024

While we normally like Holiday Inn this time it was very disappointing. We prepaid yet they double charged us after check out and we are still waiting for a refund. The pool was closed and the breakfast was horrible. Despite being earlier in the morning they were out of a ton and had broken equipment.

2.0

Jun 2024

They didn’t honor my reservation and gave me a king room even though I booked a queen. The room specifically the bathroom could have been cleaned better. I heard the ice machine, people in the hallway and the room above us all night.

2.5

Jun 2024

Great hotel ! Our check in was flawless and Michael was very helpful!!

3.0

May 2024

The staff was very nice, the room was very nice, the bathroom showed a bit of wear, but overall, the stay was very pleasant.

2.0

May 2024

This was the Murphy’s Law of hotel stays. If something could go wrong, it did. Starting with the positive - the hotel is a fairly new building, the area around it is fine, and the staff were all friendly and tried to correct issues they didn’t create. Now for the rest: we arrived for our reservation around 10 pm to find the hotel was overbooked, so they could only offer a room with a king bed, pull out couch and no TV. We accepted because this was not really a big deal. When we got to the room, the bed had been slept in and there were wet towels covered in body hair in the shower. There were no linens for the pullout. At first the front desk assured us the room had been cleaned, but agreed to clean it when we told them about the hairy wet washcloth in the shower. While we waited in the lobby, we discovered the 24-hour coffee service was empty and the lobby bathroom toilet was leaking with a puddle on the floor and wouldn’t flush. When we got to our freshly cleaned room around 11 pm, there were only sheets for the pullout and we had to get blankets from the car for our kids. Then, overnight, the toilet clogged and became unusable. When we went to shower the next morning, we had 3 towels for 4 people. Breakfast was not great either; they were out of hot food by 9:15, out of regular coffee, out of milk for cereal, and the pancake machine was broken. The whole stay was one thing after another. Staff were apologetic and did their best, but we wouldn’t stay here again.

2.0

May 2024

Unheated pool as advertised.

4.0

May 2024

Nice staff and convenient location. The bed was comfortable.

5.0

May 2024

Staff was extremely friendly.

5.0

May 2024

The entrance from Main Street was not marked with any signs and NO lights. It was confusing because my GPS took me to Holiday Inn but I had a reservation at Holiday Inn Express. From the parking lot, we didn't see the Express sign but the staff person politely told us to check over the Express hotel.

2.0

May 2024

Room was dirty

5.0

May 2024

Nearby to Kalamazoo. The breakfast is decent, the bed is comfortable and the room is quiet. If you want frills, stay somewhere else. If you want a nice place to sleep, here you go.

1.5

May 2024

First, the front desk staff was Awesome. However, for a busy event-filled weekend, they were drastically understaffed and underprepared. For a newer looking hotel, it needs help. We were told by the front desk to not use the restrooms near the pool as they need “servicing.” Our hotel had the pool, so the Holiday Inn sister hotel in the parking lot, the guests were coming over to use ours. No biggie, except this pool had a 29 person limit in a small cement room with 50+ people trying bobbing in it. The beds were very comfortable but not set up appropriately. Sofa beds did not have supplies and guests were battling over the limited extra sheets and pillows available. For continental breakfast each morning (Saturday and Sunday of a sold-out hotel), they had one person working on stocking who couldn’t move with urgency at all. Ran out of plates, ran out of coffee, ran out of fruit, ran out of refrigerated items - it was like the hunger games. When I noticed the one staff member about the coffee, she proceeded to ssslllooowwwwllllyy change the trash can that was 1/3 full as she just nodded her head. 30 mins later, still no coffee for anyone. We ended up forgoing the “free” breakfast and supported a local restaurant.

4.0

May 2024

We had to ask for towels and for some reason the one we had was damp. The pool is a bit small and breakfast was lacking. The water, orange juice etc was broken. Overall comfortable and and ok stay.

1.5

May 2024

Our check-in process was fine, however, when we arrived in our room, we had one towel and one washcloth. We had to go back to the service desk to get additional towels. The mattress was OK but the pillows were absolutely horrible. Cleanliness was average. The room was hot when we arrived… Very humid. We went across the way in the evening to the bar which provided horrible service. We left and went down the street to Applebee’s. The next morning we woke up to go get breakfast and it took forever for the servers to replenish the breakfast items. I’d say overall, it was only an average. Wouldn’t recommend.

1.0

May 2024

The floor of the room was not cleaned, so it was full of crisps. The refrigerator was broken, so I had to store food separately. The service was not good either.

2.0

May 2024

Over all pretty good. I asked for clean towels and they didn't bring them right away, I suppose there was maybe a shortage. But we did get them a little later.

2.5

Apr 2024

We have relatives who live near. We really like this hotel. Few times we couldn’t stay hear because of the price. We were pleased this time it was in our price range!

FAQs

How much does this hotel cost compared to others in Kalamazoo?

The average price for a rental in Kalamazoo is $121 per night. This rental is $1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel. Enjoy the water!

Is Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Kalamazoo

Explore all rentals in Kalamazoo

3.8

Good(82 Reviews)

Homewood Suites by Hilton Kalamazoo-Portage

Hotel

in Kalamazoo

3star

1 king bed

Pool · Pets allowed · Kitchen or Kitchenette

Looking for a Hotel in Kalamazoo, this Hotel for $103 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.

$$$$

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Hotel in Kalamazoo, MI

Reasons to book

About this hotel

Amenities

Map of Kalamazoo, MI

Nearby attractions

Available Rooms

Standard Room

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Communications Accessible)

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Hotel in Kalamazoo, MI

Reasons to book

About this hotel

Amenities

Map of Kalamazoo, MI

Nearby attractions

Available Rooms

Standard Room

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Communications Accessible)

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

Reviews

FAQs

How much does this hotel cost compared to others in Kalamazoo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

Explore similar vacation rentals in Kalamazoo

Kalamazoo travel inspiration

Related vacation destinations

Keep exploring