Hotel Palacio Maya
Hotel in Merida
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Art Deco Mérida hotel in Mérida Centro with free parking
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.
This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
TV
Gym or Fitness Center
Garden
Map of Merida
Available Rooms
Standard Double Room, Multiple Beds
2 Single • 301 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed, Pool View
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds
2 Queen • 700 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, Bathtub
2 Queen • 538 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Family Suite
1 Queen • 2 Single • 893 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Loved Merida. The food is the best in Mexico. The hotel is located a few blocks from Parque Santa Ana which is where you need to be for the cultural experience. The hotel food is just okay, so I recommend that you spend your time eating outside at the fantastic collection of cafes and restaurants.
3.0
We booked the presidential suite for two nights as a special treat and were looking forward to the jacuzzi bath and the spacious terrace. Sadly there was no water on the day of our arrival and this was eventually fixed late in the evening when a small amount of water began to come out of the taps. The next morning there was no water again. This was then fixed and I managed a shower with a slow trickle before the water gave out completely. The hotel moved us to a basic room on the first floor - no jacuzzi and no terrace, but at least we had water! Really disappointing especially as we had paid for the highest priced room.
3.0
As a single traveler, it wasn't the right fit - but for a group or family, it would be fantastic. The property is beautiful; Cecil greets guests at the doors with a big smile; & the peacock & peahen were fun to flirt with. The only bar is in the pool area (mosquito hell for me). My room's AC did not work well and I had no hot water. They do not have washcloths or hair conditioner. As someone who likes to get out on foot, the location was not ideal for me, however if you have a car and plan to drive further afield during the day, this would be an ideal location.
10.0
Everything was good. I come to Merida about once a month for entertainment. And I will stay for one or two nights. I always liked this hotel, but it didn't have hot water. I like hot water for showering. So, now they have everything I want and the price is a great value. So, I will be visiting, regularly now.
4.0
Has an elevator nice pool good buffet breakfast on Sunday, parking next door and good location, staff very nice
10.0
Very pretty hotel and close to centro and paseo montejo
10.0
Suite rooms very comfortable. Loved the space, they should add a microwave. Coffee was excellent!
2.0
Reception refuse to speak English even thought he knows and is expected as mentioned in the booking says enough about their attitude!! Also no manager at the hotel when asked for it!
5.0
Great stay in an excellent location, near restaurants with entertainment. Amazing breakfast buffet with live music.
10.0
Beds are very comfortable, suites are super nice they are missing a microwave, the complementary coffee was real good.
Small cosmetics issues, that even the high end hotels have.
Budget friendly.
8.0
very green
8.0
I did not like the quality of the bath towels, two days before departure they provided softer cleaner towels.
5.0
Great hotel! Employees are friendly and extremely helpful. The rooms are comfortable, internet is great, landscaping and pool is phenomal, restaurant is delicious, and area is quiet. As an added perk there is a beautiful Peacock that enjoys hanging out with the gardener.
8.0
The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.
2.0
Poor professional service
5.0
Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants.
Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries.
I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.
2.0
Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door
4.0
Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.
10.0
I liked everything, location y service was top of the line
10.0
Clean property, ice cold AC. We opted for the larger room with a large balcony. Money well spent.
10.0
This hotel fulfilled my lodging needs to a T!
I wanted two large, comfortable beds—and I got it.
I wanted a separate dining area for quick meals and snacks—and I got it.
I wanted air conditioning that worked reliably—and I got it.
I wanted a clean, modern hotel with a restaurant, pool, and fitness machines, that was convenient to the Paseo de Montejo, …with charming peacocks—and I got it!
5.0
Great hotel at a reasonable price, friendly and helpful staff. It's my go to hotel in Merida!
8.0
Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..
8.0
Was very good. They had forgotten toileteries
10.0
Staff, front desk and housekeeping alike, were very helpful and attentive to our needs and requests. There is a wonderful, varied breakfast buffet that satisfies, giving first time visitors to the region and preview of local flavors. Our room was spacious, clean, and inviting, outfitted with much needed a/c. Being a short walk to restaurants and shops, Palacio Maya is perfectly situated to enjoy the heartbeat of Mérida.
10.0
Nice! Further from the airport than anticipated but overall very nice place to stay.
6.0
Not enough bathroom service I have to ask tfor toilet tissue
10.0
Very good place
1.0
The worst service ever
10.0
Location location
Bed are super comfy sleep like a bear
Very good option
4.0
Staff not very friendly except for the bell man he is the only friendly person. Staff lacks of training especially the cleaning staff one day they forgot toilet paper and towels had to call 3 times the main lobby and giving me excuses. The room has mini-fridge and keep turning off the electricity per administration. If you keep this policy just remove the Fridges.
10.0
The Room has frigobar and soft beds
10.0
Very nice and clean, has many amenities very close to down town area! Price very reasonable. Definitely recommend this place.
8.0
Garden area was beautiful
8.0
Large comfortable suites.
6.0
It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.
4.0
The beds were a bit beat up and lopsided. The bathroom need proper ventilation, the faucet was extremely rusted. Beautiful property tho.
8.0
Well maintainned, and clean
5.0
We loved our stay here and will certainly return. We especially enjoyed the peacocks and the lush green lawn and the pool! Great place to stay for a bit or longer period of time. Great location!
10.0
It was a good property, they do have the energy saver electric panel, unfortunately the room gets very hot since the air is not turned on until you arrive.
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is $58 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Palacio Maya. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Palacio Maya. Enjoy the water!
Is Hotel Palacio Maya pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Palacio Maya?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and tv.
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