Homewood Suites by Hilton Albany Crossgates Mall, NY

49-inch flat-screen TV with digital channels, TV

Full-size fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout drapes

4.3

Excellent(383 Reviews)

Hotel in Albany, NY

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly hotel with free breakfast connected to a shopping center in Albany
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Homewood Suites by Hilton Albany Crossgates Mall, NY offers 96 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Gym or Fitness Center

Map of Albany, NY

Nearby attractions

New York State Museum

5.4 mi

Howe Caverns

27.7 mi

Saratoga National Historical Park

24.4 mi

Bennington Battle Monument

35.3 mi

Available Rooms

Studio Suite, 1 King Bed, Non Smoking

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Studio, 2 Queen Beds, Non Smoking

2 Queen

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

2 Queen

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 King Bed, Non Smoking

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Homewood Suites by Hilton Albany Crossgates Mall, NY

$$$$

4.3

Excellent(383 Reviews)

Hotel in Albany, NY

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Gym or Fitness Center

Map of Albany, NY

Nearby attractions

New York State Museum

5.4 mi

Howe Caverns

27.7 mi

Saratoga National Historical Park

24.4 mi

Bennington Battle Monument

35.3 mi

Available Rooms

Studio Suite, 1 King Bed, Non Smoking

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Studio, 2 Queen Beds, Non Smoking

2 Queen

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

2 Queen

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 King Bed, Non Smoking

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.3

Excellent(383 Reviews)

4.3

Sep 2024

The room I got for my family of 6 was perfect

4.3

Aug 2024

I liked that the staff were friendly and they gift you something at check in..

4.3

Jul 2024

Good location near the highway and mall.

4.3

Jul 2024

Perfect place to stay when you’re visiting family!

4.3

Jul 2024

Great customer service

4.3

Jul 2024

No coffee or hot water available for breakfast.

4.3

Jun 2024

The staff were all very friendly and informative. The hotel is nice and big. The room is also spacious and beds were comfy. Having a kitchenette and extra couch/bed was convenient. The pool looked nice but we didn’t have time to use it. Breakfast was really good, with lots of selection and two different areas to choose from and plenty of room to sit. My only complaint is the overall cleanliness of the room…couch was stained, headboards were also, and tables/surfaces didn’t look clean. It was good for a one night stay traveling through.

4.3

May 2024

Was very noisy until about 11:30pm. Kids in next room with no parent supervision. The fridge still had leftovers and open drinks in it.

4.3

May 2024

The suite was very clean and spacious for all of us there. Also the staff was very friendly.

4.3

May 2024

Close to the shopping mall and groceries. Public transportation accessible

4.3

Apr 2024

The suites were great. Nice and roomy with the kitchenette. The common space was great. We stay up pretty late with a group of people in the lounge. It was welcoming and comfortable. The breakfast in the morning was ok but the tables and eating space were comfortable and spacious. The patio in the back was a bonus for the children to play basketball. Close to the mall was an added bonus.

4.3

Apr 2024

Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.

4.3

Mar 2024

Our stay was last minute during a snow storm so the hotel was at full capacity. The room was not clean. Stains on the couch , chairs and comforters. The handles on the microwave and refrigerator were dirty. The toilet rocked and the seat was crooked. There was a very unpleasant smell to the room as well. We have always enjoyed our stay at Homewood Suites in different areas as well as the Crossgates one but never again. It was a nice room so it wasn’t cheap but the condition of the room was just not exceptable.

4.3

Mar 2024

Hotel was great and perfectly located for our needs on our vacation. Very clean and got a regular series of texts to make certain our stay was a great one. Breakfast was yummy with choice of two spaces to eat. Only two issues: DirecTV was apparently working on something two of our nights there and the tv kept loosing its "source" but would come back up again after a few tries. The other issue was that the pool was COLD - felt unheated! Too cold to go swimming in which was unfortunate as the pool was one reason we had booked the hotel. Would stay there again, however.

4.3

Mar 2024

The room was spacious and well appointed.

4.3

Feb 2024

We drove an hour to specifically use the pool on the kids school vacation. We paid $200 for the night and the pool was out of order.

4.3

Feb 2024

N/A

4.3

Feb 2024

Check in was easy and the staff was greatI got a 2 queen suite that was nice and spacious. My kids like it a lot. The bedding was terrible. The top bla ket was a duvet and the pillows squished down to nothing. The room smelled musty though i left the ceiling fan on all day, even while we were away. The pool was hazy and walls were dingy looking. Breakfast was pretty bad, too. Im pretty sure the eggs werent made of eggs and the sausage patty was the worst that ive ever had. It would be better to have offered nothing.

4.3

Jan 2024

The room is spacious and the bed is very comfortable. Breakfast the usual continental breakfast. Nothing special. I wouldn’t stay here again. The walls are paper thin and I could actually hear the guy next to me snoring through the walls! There were like 10 kids in the rooms across from me making loud noises for hours. I wanted a peaceful, quiet stay and got the opposite of that.

4.3

Jan 2024

The staff was very helpful and friendly. Beds are very comfortable and everything was very clean.

4.3

Nov 2023

Loud children running around halls. Room smelled like smoke. BEDBUGS. Rough area. Was very uncomfortable. Lack of security. Furniture was worn. Mattress uncomfortable. Room not clean. Maintenance man was using a towel with his feet to clean floors — really??? Dishes were filthy.

4.3

Nov 2023

When I went to check in I wasn’t greeted, the woman that checked me in was more so worried about clocking out and someone relieving her. I was told I’d have to wait because no rooms were ready. Luckily another staff member came over and confirmed there was a room ready. When we first arrived to our room it looked a bit dirty as if it wasn’t vacuumed, or wiped down,there was old food in the heater vent, like a whole cracker was in the vent sitting there. The couch had stains all over it and the blankets and sheets for the pull out couch were stained like actual food stains. When my daughter went to take a shower she noticed the brown ring around the tub before getting in. It felt as if the room was rushed to be clean.wasn’t the greatest experience. I chose this hotel because we previously stayed here and I had no complaints,but this time around it was a bit upsetting.

4.3

Oct 2023

My wife and I had 2 queen beds. The room was nice but the beds were very uncomfortable too soft.

4.3

Oct 2023

Hotel looks very good, room was nice, but housekeeping needs improvement. I booked two rooms. In my daughters' room she had to call to the desk to complain about the stained sheets on her bed. They should have come up and changed them instead they brought her sheets. In my room they have pumps on the wall for the usual complimentary soaps and shampoo. I get in the shower, and they were empty, there is no bar of soap in the room. Talk to the desk and someone comes up with the bottles but does not install them just leaves them on the desk. The room has a small kitchen area, I am glad I had not brought food to the room because how do you eat anything when the utensils consist of two spoons, three knives, and no forks. I found that the rooms are not very soundproof especial overhead. All that said the general condition of the physical room was very good. I would stay here again if I had to, but I would come prepared.

4.3

Sep 2023

I liked everything but there was an active shooter on the floor above us and we were all evacuated at 7am for 3 hours by hundreds of armed police and we were terrified and traumatized. The staff was very kind and apologetic but we asked for a refund and the General Manager said she would arrange it but I haven't heard from the hotel yet

4.3

Aug 2023

It was a nice hotel, the location was great. Shopping right next store. The issues were few, there were loud out door parties during quiet hours which where annoying but not horrible. I am not sure where recreational cannabis smoking is handled at hotels but the smell in the hall ways was unreal. I guess I wasn’t expecting to get the dorm room feel in a hotel.

4.3

Aug 2023

Bathroom was small, a lot of street noise, check-in clerk pointed us to the wrong breakfast bar, so we had 4 days of not very good breakfasts, not knowing that there was apparently a better breakfast bar for Homewood Suites guests. No material explaining hotel features in the room. Bed was comfortable.

4.3

Jul 2023

My stay was Great. I stayed with my wife and son and we had a blast. We enjoyed the Pool, the hotel staff was friendly, my room was as HUGE and the mall is right behind the property for easy access.

4.3

Jul 2023

Great stay! We love this hotel and stay here every time we travel for soccer tournaments and long drives. The first room was dirty but a quick switch to a different room was great!

4.3

Jun 2023

Safe area, nice property

4.3

May 2023

It was an amazing experience for my kids. The first time they've ever got to stay in a hotel and they thought they were in a dream. Convenient location near everything you'd like to do with your family. It was simply perfect.

4.3

May 2023

Beautiful rooms, spacious, comfortable. Nice pool great breakfast - would definitely recommend & stay again ourselves.

4.3

Apr 2023

Comfortable beds and most importantly the shower stayed hot! Breakfast buffet was nice staff manning the food stations were helpful and kind. Great location close to restaurants and the Crossgates Mall.

4.3

Apr 2023

Homewood suites were sub-standard in customer focus. Bulbs not working in the suite etc, etc Not in keeping with the good name of Hilton.

4.3

Mar 2023

Excellent

4.3

Feb 2023

The reception desk girls are so friendly! We also love the common areas, very cute and fun for the kids and adults!

4.3

Jan 2023

Great location, comfy hotel, delicious breakfast

4.3

Dec 2022

Nice place and comfortable

4.3

Nov 2022

Very nice employees, clean large rooms.

4.3

Oct 2022

First time here the room was very nice and clean.

FAQs

How much does this hotel cost compared to others in Albany?

The average price for a rental in Albany is $143 per night. This rental is $21 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Homewood Suites by Hilton Albany Crossgates Mall, NY. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Homewood Suites by Hilton Albany Crossgates Mall, NY. Enjoy the water!

Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Homewood Suites by Hilton Albany Crossgates Mall, NY?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4.6

Outstanding(1,011 Reviews)

Hampton Inn Albany-Western Ave/University Area

Hotel

in Albany

2star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

Indulge in a peaceful retreat at Hampton Inn Albany-Western Ave/University Area, our elegant Hotel in Albany. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Homewood Suites by Hilton Albany Crossgates Mall, NY

Hotel in Albany, NY

Reasons to book

About this hotel

Amenities

Map of Albany, NY

Nearby attractions

Available Rooms

Studio Suite, 1 King Bed, Non Smoking

Suite, 1 Bedroom, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Homewood Suites by Hilton Albany Crossgates Mall, NY

Hotel in Albany, NY

Reasons to book

About this hotel

Amenities

Map of Albany, NY

Nearby attractions

Available Rooms

Studio Suite, 1 King Bed, Non Smoking

Suite, 1 Bedroom, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Reviews

FAQs

How much does this hotel cost compared to others in Albany?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet friendly?

What amenities are available at Homewood Suites by Hilton Albany Crossgates Mall, NY?

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