Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Premium bedding, pillowtop beds, desk, laptop workspace

Designer toiletries, hair dryer, bathrobes, towels

4.4

Excellent(315 Reviews)

Hotel in Winston-Salem, NC

3-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Winston-Salem with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area.
Weekly housekeeping is available.
Hotel Indigo Winston-Salem Downtown, an IHG Hotel offers 75 air-conditioned accommodations with bathrobes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

21.7 mi

Greensboro Science Center

23.1 mi

Greensboro Arboretum

22.6 mi

Greensboro Botanical Gardens

22.6 mi

Available Rooms

Standard Room

1 Single • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible (Communication)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen • 400 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

$$$$

4.4

Excellent(315 Reviews)

Hotel in Winston-Salem, NC

3-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

21.7 mi

Greensboro Science Center

23.1 mi

Greensboro Arboretum

22.6 mi

Greensboro Botanical Gardens

22.6 mi

Available Rooms

Standard Room

1 Single • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible (Communication)

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen • 400 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.4

Excellent(315 Reviews)

4.4

Oct 2024

We reserved a handicapped room. Did not get that. Offered to change it later but at this point it was only a stay for a day and a half. We were not given fresh towels nor was the coffe e maker working. The beds were very comfortable. The restaurant was very good and the staff very friendly. At the price of the room we expected better care of that. Would not recommend nor would I go back.

4.4

Oct 2024

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

4.4

Aug 2024

The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF

4.4

Aug 2024

Disappointed for the money. Prepaid for breakfast took 30 min to get waited on. Only one server in entire dinning area Limited menu. Room okay…nothing special. Only 2 bath,hand and wash cloth.Pillows very hard. The location was convenient since we were there for funeral that was walking distance. $27.00 charge for valet parking decided to street park ourselves. Just not worth the room cost.

4.4

Jul 2024

Clean hotel. Helpful staff.

4.4

Jul 2024

This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.

4.4

Jul 2024

The staff was exceptional, the location was AMAZING, the room was great. The hotel was incredibly clean, you can tell that the staff takes pride in their work. It was a fantastic experience, from end to end; there are a ton of indie restaurants and art galleries. We are looking forward to returning next weekend.

4.4

Jun 2024

When we arrived the street to the hotel was completed blocked off due to a bike race. We were not made aware of this prior to arrival and it seemed as those the hotel staff didn't know about it. Once we arrived, the valet took awhile to help get our items. When we checked into our room the AC wasn't working and had to be switched to another room. The hallway on floor 3 smelled like weed and so did the elevator. The elevator and floor 3 hallway were very hot as well. My vehicle was damaged by the valet, they didn't let me know about it, I found the damages.

4.4

Jun 2024

Great hotel!

4.4

May 2024

Great staff! Interesting lobby. Terribly thin walls and doors. Could hear everything and everyone on either side of my room and out in the hall.

4.4

May 2024

The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!

4.4

Apr 2024

Hotel was clean, and bed was comfortable. The area is a little rough around the hotel, but not anything they have control over. Only complaint was the bar service, I waited 10 mins at the bar to order a drink. Was never greeter by the bartender even though she spoke to the three men seated before me. It was not a busy time, and there were only the 4 of us at the bar at the time. Ultimately left because I was never served. Otherwise, a good experience. Some mentioned how the floors were creaky, and they were, however it has more to do with the historic building and less with the hotel management. Overall very satisfied.

4.4

Apr 2024

When we arrived at the hotel. The person at the desk was so nice. The bar was a disaster. There was broken glass all over the bar and the floor. The bartender was very overwhelmed, did not know what pinot grigio was. A few young gentleman had to open bottle of wine for another table.

4.4

Apr 2024

Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).

4.4

Mar 2024

Great location!

4.4

Mar 2024

No bandaids in the first aid kid in the lobby! Please restock in case of true emergency.

4.4

Feb 2024

We have stayed at the Indigo several times. So easy to walk to venues and downtown restaurants. Also safe.

4.4

Feb 2024

The building was unique and in good repair, the service was poor. It took the girl at the counter 17 mins to get me checked in. I was the only guest waiting. There was a gap under the door in my room 200 something that was 2 inches or larger, I heard every toilet flush. My shower had visible debris coming off the floor. The area around the hotel seemed nice.

4.4

Jan 2024

Overall, fantastic experience. From the check-in to the valet parking, everyone extremely friendly. The room was very spacious with very nice finishes. Extremely comfortable bed. We will definitely be back!

4.4

Jan 2024

This is a good hotel. There aren’t many options in Winston- Salem downtown, but I felt like this was one of the best in that context and was happy to stay there. Nice staff, decent breakfast, and clean room. Unfortunately, we were placed in a room by the elevator, so had to endure a lot of noise over the weekend.

4.4

Jan 2024

Property apparently under-staffed on weekend. Had to seek out staff at front desk and coffee bar after 7 AM. Parking was inconvenient. No soap in shower. Property clean and otherwise as convenient as expected but wouldn’t stay again.

4.4

Sep 2023

First off, good luck at finding somewhere to park to check in here. It was awful. Next the employee at check in was too rushed and rude. We needed ice and asked another employee where it was available. She suggested the bar, so we went there first. The bartender that evening was "extremely rude"! We did eventually get ice, only available on one floor. The room was extremely clean and the bed was very comfortable! The building is historic and they have tried to save that. Overall, work on staff and parking and it would be worth every penny.

4.4

Sep 2023

The hotel itself is amazing. Rooms are beautiful, staff is great, lobby is wonderful, and the bar/restaurant is fantastic. I do hope that the outside construction that the city is doing picks up speed and the transient population is kept under control. Could turn into a great walkable location.

4.4

Sep 2023

Excellent location! Great room and service!

4.4

Aug 2023

Clean and quiet

4.4

Aug 2023

Unfortunately a room needing updating

4.4

Aug 2023

Great hotel. Staff is always efficient and friendly. Many good restaurants but area can be sketchy after dark.

4.4

Aug 2023

Hotel staff very helpful and polite! Hotel was beautiful with nice accommodations. Only issue and it wasn’t a huge deal, but being an old building which was remolded and keep original wood floors, though beautiful, were very squeaky for anyone moving around while others in your room were trying to sleep. Other than that, not another complaint and the value was good too!

4.4

Aug 2023

My checking was confusing because it was 7pm and no rooms were done. They did give a card for dining to help with that issue. Then I was charged an additional $68.00 on top of the incidental charge of $50. I called and the front desk manager told me well you will just have to wait until it falls off. I called again because I didn’t get the email and he resent the email then rushed me off the phone like my issue didn’t matter because he had people in front of him. I asked for the general manager name and he hung up on me!! I really like the hotel but if that’s how they handle issues I won’t be back!!

4.4

Jul 2023

1. Charged my credit in full plus incidental because I used a 3rd party to book the rooms. 2. ABSOLUTELY NO PARKING. Says they are 100% valet but that was a joke. We had to find parking garage, park our vehicles & walk 2 blocks to the hotel at 10PM. 3. On Thurs. afternoon, I contacted the hotel & asked if my 3 rooms could be next to each other or at least on the same floor. I was told to call back on Friday morning. Called back, made the request again. When we got there 2 of the rooms were on the 2nd floor the other on the 3rd. Overheard the housekeeper say that she didn’t even get to the 2nd floor to clean rooms the day before. Hotel had more dirty rooms than clean ones. 4. Room had 2 queen beds but only 1 bed had a flat sheet. Bedspreads were mixed matched. 5. Only 1 ice machine worked. 6. 2 towels, 2 washcloths in rooms. Called asked for more, told me I had to come to the lobby & get extras.

4.4

Jul 2023

An amazing example of adaptive reuse, and honoring the history of the Pepper building. But by far the most spectacular asset is the staff.

4.4

Jul 2023

Loved it!

4.4

Jun 2023

Great staff and condition!!

4.4

Jun 2023

We cane with a large group and the rooms were amazing and the staff was even better. 30 out of 5 stars!!! Fantastic place to stay for any reason!

4.4

Jun 2023

Convenient location. Staff was friendly!

4.4

May 2023

4.4

May 2023

The manager Randall was ryde and not helpful.

4.4

May 2023

The Hotel is super cute & clean with a Great restaurant

4.4

Apr 2023

Great property but amenities are lacking.

4.4

Apr 2023

Quick check in. Clean and well maintained room. Great shower and products! Friendly staff.

FAQs

How much does this hotel cost compared to others in Winston-Salem?

The average price for a rental in Winston-Salem is $136 per night. This rental is $24 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Indigo Winston-Salem Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Indigo Winston-Salem Downtown, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and tv.

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Experience vacation in Winston-Salem with our Hotel, Home2 Suites by Hilton Winston-Salem Hanes Mall. Enjoy amenities such as Air conditioner, Dishwasher and Internet / Wifi, and more.

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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Standard Room

Premium Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

Standard Room, 2 Queen Beds

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Standard Room

Premium Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

Standard Room, 2 Queen Beds

Reviews

FAQs

How much does this hotel cost compared to others in Winston-Salem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Indigo Winston-Salem Downtown, an IHG Hotel pet friendly?

What amenities are available at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

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