Gem Riverside Hotel Hoi An

Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View | Minibar, in-room safe, desk, laptop workspace

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms, River View | Bathroom | Free toiletries, hair dryer, slippers, towels

4.7 / 5.0

Outstanding(442 Ratings)

Hotel in Hoi An

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverwalk hotel with spa services and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and spa services.
Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Hoi An

Nearby attractions

Asia Park - Sun World Da Nang Wonders

13.5 mi

Available Rooms

Superior Double Room, City View, Corner

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Balcony, River View

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room, 2 Queen Beds, Bathtub

2 Queen • 538 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Connecting Rooms, River View

1 Queen • 2 Single • 861 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Balcony, River View

1 King • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Gem Riverside Hotel Hoi An

$$$$

4.7 / 5.0

Outstanding(442 Ratings)

Hotel in Hoi An

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Hoi An

Nearby attractions

Asia Park - Sun World Da Nang Wonders

13.5 mi

Available Rooms

Superior Double Room, City View, Corner

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Balcony, River View

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room, 2 Queen Beds, Bathtub

2 Queen • 538 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Connecting Rooms, River View

1 Queen • 2 Single • 861 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Balcony, River View

1 King • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.7 / 5.0

Outstanding(442 Ratings)

2.5 / 5.0

Dec 2024

Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend.

2.0 / 5.0

Nov 2024

11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.

2.5 / 5.0

Nov 2024

It was absolutely amazing. The staff was fantastic. Nothing more to say.

2.5 / 5.0

Oct 2024

Ruby at reception is awesome. She goes the distance in customer service.The cooks are great. Breakfast is plentiful. The pool is exceptionally clean and relaxing on the hot days. Housekeeping is done daily. We extended our 4 nights to 10. Within walking distance of old town but often take grabs when it’s too hot or we’re tired. Tours can be arranged through reception some at reduced rates. Restaurants and spas are abundant. Laundry is close by as well. Overall a great place and affordable.

2.5 / 5.0

Sep 2024

Has an easy checkin. Front desk gentlemen was fantastic. I was able to entend my check out for a reasonable price. Incredible value without losing quality. Nice ten minute walk away from the hustle of old town hoi an.

5.0 / 5.0

Sep 2024

Nice location outside of the main busy area. Free bike rental and map to a cute 30 minute bike ride around the little island. Easy to get a Grab to main tourist areas. Friendly staff. Clean rooms. Laundry service next door that staff can assist with. A charming two star hotel.

4.0 / 5.0

Aug 2024

Nice place but far from the old town…

5.0 / 5.0

Jul 2024

We loved our stay at Gem Riverside during our honeymoon! It’s the perfect location, just a 10-minute walk from the hustle and bustle, so it’s peaceful but close. Ruby at the front desk is one of the sweetest people we’ve ever met and the entire staff is wonderful and very helpful. The pool is amazing and the room was exactly what we needed.

5.0 / 5.0

Jul 2024

Gem Riverside is a beautiful hotel with an outdoor/indoor shower and clean spacious room. I love the location that it’s away from the noisy streets and vendors. From the moment we checked in, Ruby went over and beyond to help make our stay the best. I lost my passport at the airport and she called the airport and was able to track my passport, made reservations with new drivers since we had problems with our hired driver, and after we checked out she is even in contact with us to arrange for excursions and drivers. Ruby you have made our family trip to Vietnam 10 times better with your honesty and kindness.

5.0 / 5.0

Jun 2024

This really was a gem. I really appreciated the staff who helped get around and gave better prices for the local attractions and transportation. The pool was super clean and the stay was comfortable. Special thanks to the staff at the front desk who made us feel at home and let us use the bikes to get around.

2.5 / 5.0

May 2024

Utmost underrated hotel in hoian I have been here many times since 2019 And still good but hope you to discount little because getting review from others are important. Love here place always

5.0 / 5.0

Apr 2024

Great staff, exceptionally helpful. Arranged everything. Special shout out to Ruby! Would highly recommend:)

2.0 / 5.0

Apr 2024

We booked this stay quite last minute as we hadn't planned to stay overnight in Hoi An. But so glad we did? We were welcomed warmly and the hotel was lovely with a big pool by the lobby. We had a nice balcony as well. Location-wise, you can walk to the shopping streets and food after crossing a narrow bridge.

0.5 / 5.0

Apr 2024

The worst hotel I have ever stayed in. To start with the photos were the complete opposite of the reality of the rooms and hotel. The entire place looks like it has not been cleaned or properly maintained for years. The amenities such as the pools were dirty, the pool bar was non-existent and just full of rubbish. All walls and windows are dirty and broken. When we got to our rooms there was mould everywhere the TVs weren't working, the furniture looked old and broken and the kettle was completely rusty. We wanted to take a shower and noticed that the towels were stained and the water from the shower was going everywhere floating the entire bathroom. When drying the floors noticed cucaraches in both rooms. When asked for another room we got two of the “new rooms” but the situation was the same. What made it worse is that on our third night, my 9-year-old daughter woke up with rushes all over her body and when we looked at the bed there were small bed bugs. When I told the guy at reception he simply said that this was the room that I chose when they asked me if I wanted to change and therefore the were no refunds or cancellations. We left that same morning losing two nights of paid accommodation. Would not recommend this place to anyone unless is your last option.

5.0 / 5.0

Apr 2024

The staff were so friendly and helpful

5.0 / 5.0

Mar 2024

Ruby, Lily and Hung made my stay very comfortable and had time for all my questions. They were friendly and caring about my stay in their hotel and city. The pool was very nice and quiet. I wouldn’t hesitate to stay there again. The back rooms like mine had a noisy rooster that was in a property behind the building which had a consistent 4am 4 or 5 calls each morning but still an ultra positive stay!

4.0 / 5.0

Mar 2024

Nice service. Nice rooms and breakfast buffet.

5.0 / 5.0

Mar 2024

We loved our stay at the Gem Riverside. The property was in a great location on a quiet street. It was only a 5minute walk to the old town. The room was massive with a comfy bed. The highlight for us was the pool - it was fantastic. It was very clean & had a shallow and deep end. We would definitely come back!

5.0 / 5.0

Mar 2024

Front desk is very friendly and helpfully.

3.0 / 5.0

Mar 2024

Like: The staffs were nice and polite. The hotel location is good. Don't like: Bath tub surface is not even, it slopes down from half of the tub to other end and very slippery, very dangerous, I almost fall couple times taking a shower. Breakfast area is very small, hotel has some chairs and tables set up outside to eat breakfast and was bother by people trying to sell merchandise and begging for money.

2.5 / 5.0

Mar 2024

Fabulous hotel in a great location. Ruby and Lilly were great - couldn’t do enough for us!

2.5 / 5.0

Mar 2024

Excellent services, very helpful, friendly and all the staff are friendly!

4.0 / 5.0

Feb 2024

kindly. Only one problem, the Sound/noice from the pool, before 8 morning, thats not okay.

5.0 / 5.0

Feb 2024

Great staffs and customer service

5.0 / 5.0

Feb 2024

Quiet hotel that's away from the main activity but only about 8 minutes to walk to central market. Staff are super friendly and want to make sure you enjoy your stay. Pillow top bed was comfortable, absorbing the shoulders and hips after a day of walking around. Room is big and modern with lots of light. While it is a little out of the main tourist area, that is great if you want a quiet and comfortable room with friendly staff. Riverside 'gem' was truly a gem and I'd be happy to stay again.

3.0 / 5.0

Feb 2024

Great services and very friendly staff. Located in a quieter area but walkable to the center and most attractions. Room is very spaces and clean. Common areas need some updated and attention. Breakfast is very limited but sufficient.

2.5 / 5.0

Feb 2024

Amazing hotel! Staff are super friendly and accommodating! They treated us like family and made us feel at home! Definitely recommend staying here!

2.5 / 5.0

Jan 2024

Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.

3.0 / 5.0

Dec 2023

The shower had no screen on it so everything got wet in the bathroom when someone showered. Peeling wall paper, damaged flooring. Rooms in need of a refresh

2.5 / 5.0

Dec 2023

Great service! We loved the pool area!

5.0 / 5.0

Nov 2023

Really nice hotel, free breakfast, staff was amazing and kind highly recommended

2.5 / 5.0

Nov 2023

Fabulous Hotel. The staff were friendly and helpful. I only had breaksfast once - they are not currently offering a breakfast buffet as not enough visitors have returned since Covid, but you could order from the menu and what i had was very nice. The rooms were clean, spacious and above all for me, nice and quiet. Location wise, it is a short 910 minute) walk to the old town where you will find the markets, shops and a great choice of restaurants. The hotel also had a lovely swimming pool and they offered bicycles for riding free of charge. Overall a great hotel and highly recommended.

2.5 / 5.0

Nov 2023

What a great place to stay in. The hotel is in a very quiet area very close to the old city, restaurants and night market. The receptionists Mr Bing and Ms Ruby were extremely kind and very helpful. They explained what to go and see while in Hoi An and also helped us to book tours which was cheaper than the tour offices in town. They also stored our bags until the evening so we had our mind at rest, We would definitely recommend a stay in Gem Riverside Hotel. We will be back.

4.0 / 5.0

Sep 2023

Great layout and pool for kids. Excellent staff. Only issue was can hear people talking in units next to us

5.0 / 5.0

Aug 2023

This was an excellent hotel, the staff were excellent they couldn't do enough to make our stay enjoyable. The hotel was very clean and the pool was fantastic on those hot days in Vietnam,

2.0 / 5.0

Jul 2023

Property was not that clean, the air conditioning was very loud, facilities was very average

5.0 / 5.0

Jul 2023

The location is great, the staff very friendly and helpful. Wonderful breakfast, walkable to everywhere. Loved.

4.0 / 5.0

Jun 2023

Room had some dead bugs, a live spider, and aome ants. Room got really hot during the day because you cant keep AC going at a decent temperature unless you are in the room. Hotel staff was great and friendly and the area is nice

2.5 / 5.0

Apr 2023

Very large nicely furnished room. Balcony with views of river and hills in the background. Peaceful neighborhood within short walking distance to the old town and night market. Will definitely stay again.

2.5 / 5.0

Apr 2023

Lovely staff

FAQs

How much does this hotel cost compared to others in Hoi An?

The average price for a rental in Hoi An is $39 per night. This rental is $5 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Gem Riverside Hotel Hoi An. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Gem Riverside Hotel Hoi An. Enjoy the water!

Is Gem Riverside Hotel Hoi An pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Gem Riverside Hotel Hoi An?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Gem Riverside Hotel Hoi An

Hotel in Hoi An

Reasons to book

About this hotel

Amenities

Map of Hoi An

Nearby attractions

Available Rooms

Superior Double Room, City View, Corner

Deluxe Double or Twin Room, Balcony, River View

Family Quadruple Room, 2 Queen Beds, Bathtub

Junior Suite, Connecting Rooms, River View

Junior Suite, Balcony, River View

Gem Riverside Hotel Hoi An

Hotel in Hoi An

Reasons to book

About this hotel

Amenities

Map of Hoi An

Nearby attractions

Available Rooms

Superior Double Room, City View, Corner

Deluxe Double or Twin Room, Balcony, River View

Family Quadruple Room, 2 Queen Beds, Bathtub

Junior Suite, Connecting Rooms, River View

Junior Suite, Balcony, River View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hoi An?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Gem Riverside Hotel Hoi An pet friendly?

What amenities are available at Gem Riverside Hotel Hoi An?

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