Alisa Hotel & Spa

Premium bedding, minibar, in-room safe, desk

Suite | Premium bedding, minibar, in-room safe, desk

Shower, free toiletries, hair dryer, bathrobes

4.2 / 5.0

Excellent(61 Ratings)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a business center, and concierge services are onsite.
Alisa Hotel & Spa offers 32 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.5 mi

Vietnam Museum of Ethnology

3.8 mi

My Dinh National Stadium

5.9 mi

Hanoi Old Quarter

0.4 mi

Available Rooms

Suite

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Suite, City View

2 Queen • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Triple Suite, Private Balcony

1 Queen • 1 Single • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite, Private Balcony

2 Queen • 441 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Alisa Hotel & Spa

$$$$

4.2 / 5.0

Excellent(61 Ratings)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.5 mi

Vietnam Museum of Ethnology

3.8 mi

My Dinh National Stadium

5.9 mi

Hanoi Old Quarter

0.4 mi

Available Rooms

Suite

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Suite, City View

2 Queen • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Triple Suite, Private Balcony

1 Queen • 1 Single • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite, Private Balcony

2 Queen • 441 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(61 Ratings)

5.0 / 5.0

Sep 2024

Clean room. Nice interior and fast service and respond from staff. Recommended

2.0 / 5.0

Aug 2024

Very friendly staff

1.5 / 5.0

Jun 2024

The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride. Overall, It was a good hotel for the price paid.

5.0 / 5.0

May 2024

Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.

3.0 / 5.0

Apr 2024

This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location

5.0 / 5.0

Apr 2024

Ver helpful staff rooms serviced daily and are a good size handy location

5.0 / 5.0

Mar 2024

Nice comfortable beds. Friendly and very helpful staff.

4.0 / 5.0

Mar 2024

Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.

4.0 / 5.0

Feb 2024

The reception staff will help you with their smiles and kindness. You can walk to the old town, but it's a little far from there, and the street facing the hotel is one-way, so you can escape from the hustle and bustle at night. It's an ideal location for me. Grab to Noi Bai Airport costs around 330K. The water pressure is weak, but not unbearable. A minimum level of cleanliness is maintained. However, it is better not to look under the bed. I also wiped down the closet before unpacking my things, just in case.

5.0 / 5.0

Jan 2024

The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean

4.0 / 5.0

Jan 2024

The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!

2.0 / 5.0

Dec 2023

Very friendly and helpful staffs.

2.0 / 5.0

Nov 2023

This property is way past its prime. The staff is lovely though.

2.5 / 5.0

Nov 2023

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.

5.0 / 5.0

Jun 2023

Good

4.0 / 5.0

May 2023

Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay

5.0 / 5.0

May 2023

It is close to the Opera House in old town and seafood buffets .

5.0 / 5.0

Apr 2023

This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.

5.0 / 5.0

Mar 2023

Lovely staff at the reception desk very charming and helpful

5.0 / 5.0

Jan 2023

Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.

5.0 / 5.0

Nov 2022

Location.

1.0 / 5.0

Oct 2022

Condition oh hotel did not match photos at all. Example dirty walls, thin towels, warm and frayed sheets. Even the toilet seat was loose.

4.0 / 5.0

Sep 2022

Good location, big & comfortable bed, friendly staff. Do recommend!

2.5 / 5.0

Feb 2020

Best spa, amazing massages. Very comfortable and clean. Good location for walking. Wonderful costumer service too.

2.5 / 5.0

Jan 2020

The hotel staff were helpful and friendly. The hotel is in close proximity to food stalls, restaurantS, and weekend night market. Ms. Nga was very resourceful and enthusiastic in helping us. She even upgraded our regular family room to a suite without additional cost.

2.5 / 5.0

Jan 2020

The hotel receptionist was very very good. She gives good recommendations, booked my airport transfers and massage. She is very proactive and very hardworking. I forgot to ask for her name but she is superb. The breakfast is very good and fresh for a small development like this. I keep refilling my plate!

1.3 / 5.0

Oct 2019

We enjoyed our stay at Alisa Hotel and Spa. Nga Moon offered best-in-class service and made my friend and I feel welcomed from the moment we arrived. I’ve worked in customer service for several years and am not always easy to please - I would hire Nga myself if I could!

2.5 / 5.0

Oct 2019

2.0 / 5.0

Oct 2019

The hotel is new, the rooms are clean and comfortable. The property is in a good location, near shops and restaurants and is walking distance to the weekend night market. The staff were friendly and helpful. The breakfast is very basic and the food was mostly dried out as it is was sitting open for long periods. The first room I was put in, 508 - did not have blinds or curtains and the shutters outside were not properly closed. This meant light came in and people could see in. When I alerted them to the issue, I was moved to another room immediately. They dealt with my issue swiftly which was great.

1.3 / 5.0

Aug 2019

The manager, Ms. Moon, and her staff took exceptional care of us during our stay. She planned out our 3-day itineraries making sure that we didn’t miss any highlights of Hanoi. Once we got off the Airport taxi, we were greeted with umbrellas and that we stayed dry from the torrential rains. Whatever issues that we came across, her staff would address immediately regardless the time of the day. Our only purpose for this trip to Vietnam was to visit Ha Long Bay and we were disappointed with the tour cancellation due to inclement weather, yet their heartfelt services made up for everything.

2.5 / 5.0

Aug 2019

1.3 / 5.0

Jul 2019

In a nutshell perfect and good selection for breakfast

2.5 / 5.0

Jul 2019

In a nutshell perfect and good selection for breakfast

1.3 / 5.0

Jun 2019

Hotel room size, pool area & services are very good. Do not like the restroom design. The water alway spilled out when shower & floor is alway wet.

2.5 / 5.0

Jun 2019

Hotel room size, pool area & services are very good. Do not like the restroom design. The water alway spilled out when shower & floor is alway wet.

2.0 / 5.0

Mar 2019

Location is nearby to old quarter and walking distance to night market and lake..Room is big n cleanStaff are very polite and friendly. Service is top notch

2.0 / 5.0

Mar 2019

Location is nearby to old quarter and walking distance to night market and lake.. Room is big n clean Staff are very polite and friendly. Service is top notch

2.5 / 5.0

Jan 2019

Hotel is very conveniently located. The staff was really nice, specially mr. Zohn who was very kind and helpful

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $39 per night. This rental is $5 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Alisa Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Alisa Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Alisa Hotel & Spa?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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Alisa Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Suite

Family Suite, City View

Triple Suite, Private Balcony

Family Suite, Private Balcony

Junior Suite

Alisa Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Suite

Family Suite, City View

Triple Suite, Private Balcony

Family Suite, Private Balcony

Junior Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Alisa Hotel & Spa pet friendly?

What amenities are available at Alisa Hotel & Spa?

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