Great family trip. No complaints except elevator issues.

I was literally standing in the hot heat for a hour and a half waiting on the code for my door. Cannot get a hold to the property manager and the room had a buzzing sound that kept me up all night no way to get in touch with anyone to check it out around 1 o’clock in the morning it finally stopped beeping. My drip started off bad and end it worse because I did not get to sleep until 1230 had a 8 Hour Drive on four hours of sleep

Upon arrival. Mold in the bedroom shower. The kids bump beds, the bottom had a big pee spot all around. Spots on the bedroom bed as well. Couple of outlets within the room were not working. The washer at times would stop with our clothes soaking wet. The dishwasher wasn't sturdy attached. The ice maker didn't work but once. The guest bed underneath the couch had big white stains. We couldn't find decent area to move to, so we made due by making changes of where to sleep. These are the reasoning for the two star.

We stayed in . Awful room. Only enough hot water to give the kids a bath. Dryer did not work so we had mildew on our clothes. Balcony didn’t lock .The microwave didn’t heat up nothing.

Tv was brown, guy on phone was very rude and just to busy

Perfect location and awesome place to stay!

Elevators are much better now. Best place to stay with a family. Close to everything and many pools to choose from.

Room was great. Sleeper sofa was in two. Was broken. Could not sleep on it. We had to buy an air mattress.

Paid everything when we’re booking but at the property we have to pay for Registration fee at the property. (Management fee, cleaning service and other fee were paid at booking website and still to pay another $140 for registration fee at property) disappointed😏

First, the good stuff. The location is amazing. Across the street from the beach and within easy walking distance of Wonderworks and Ripley’s Believe It or Not. The Wharf (all you can eat crab legs and steak buff) was worth the money. The condo layouts are good and there are lots of pools to play in if the beach is closed. However, it is hard to get an elevator during certain times of the day. The particular condo that I stayed in (1530)… let’s just say I have some notes about the condition of the unit, but, judging by the balcony furniture, that unit was more of an outlier than the rule. Even the unit we stayed in would be perfectly fine with a couple grand worth of maintenance, paint, and appliances. The building as a whole is starting to show some age in a few cosmetic ways (railing paint pealing, some elevator trim damage, etc) but the condition is still acceptable. I would go back, but not to that particular unit unless it had been rehabilitated.

Nice place & nice staff

The unit was okay but the quality and furniture and chairs in the room need to be replaced outdated chairs was broken in dining area .the the curtains and the rugs in the dining in the living room area was not of good quality

Great condo!!!

I’ll never stay here again!! You’re harassed by security at the entry to the property every time you come in to show your wristbands and your decals. We were trying to check in and were stopped because we didn’t have wristbands or a parking decal that you can only get at the front desk. By the way it’s a separate fee of $80+ depending on when purchased and bedroom size. Wait time is 30 minutes to an hour in line because only one person is assisting. This also applies to elevators. Before arriving purchase your bands and give every name and both cars using the decals even if it is a rental car or you’ll have to step to the side to add the information and they’ll get back to you. Lost bands are $100 to replace and if damaged free to take and be replaced. The condos are huge but the beds are horrible and feel like sleeping on a boxspring!! One of the toilets in the bathroom needed to be resealed to the floor. It actually turned from side to side!! One of the bunk beds had bloody sheets with stains all over. What they did was wash and dry them then put them back on the bed with dried stains. The noise ordinance on property is 10pm-6am. The baby was crying at 11pm and security knocked stating we will be kicked out unless the noise stopped!! There’s noise all day from construction to drunks fighting all night on and off property with loud motorcycles and trucks but we were about to be kicked out! Your room and beach code is deactivated at 8am the day of check out!! NEVER AGAIN!!

plenty of room.....floors not clean and furniture very worn....pictures must have been from a different unit.....probably would not stay here again.

The personal was very pleasant and thr property very nice location.

Amazing accomadation!!!

Over all we enjoyed our visit. The only problem I have was not being informed of having to bring our own toilet paper. Don’t have a problem with having to bring it just with not being informed of having to bring it.

The condo was great. Spacious, clean, had everything we needed for a nice stay. The property itself was well maintained with courteous staff. Great restaurants on property. And the pools were perfect for my kids!!

Very nice, really felt welcomed

Overall is a great property with lots to do within walking distance. Property was clean and well kept.

The unit was not the same as represented on VRBO. I have pics on what I paid for and what was actually in unit. I plan on taking this matter further if I don’t hear from a person about this. Furnishings different and sofabed was inoperable. Repairman came and told owner the sofa was inoperable. He told me the owner had many properties and he probably could not fix the items. He also said cleaners were busy and probably could not clean well. Chairs were broken also. Floors were different and dirty. I could not have guests over because of condition. Ceiling fan was missing a blade. I would have never rented a unit in this condition. I spent most of my time texting about problems and could not enjoy my stay. I have emails I sent while at the unit. I expect someone to call me at 6785599612.

The bedding was gross. My kids slept on towels on the couches and my husband and I laid things over the pillows. They were stained. Chairs outside were covered in mold. Sand everywhere including in bed.

The property was nice! Very relaxing we did disliked that our room wa snot ready or clean when we arrived. The air condition went out one night and stayed out until the next day. Overall everything was good!

The best part of the condo was the view off the balcony. We had a beautiful view of the lake that we enjoyed. The location was great, could literally walk everywhere. The only downside of the condo was the dirty shower curtain in the bedroom bathroom, other than that everything was great.

There was a hole in the wall and no toilet paper , no paper towels and no wash cloths.... There wasnt even hand soap in the bathrooms . I found weed behind my tv in the master bedroom . Not very clean at all but the people and the location was nice

Condo was half cleaned the kids went without tv cause WiFi wouldn’t connect

This was a great stay! The location was perfect the host was great with communication. The condo was spacious with plenty of sleep space.

Great place to stay. Very clean and owner communicated with we in a very timely manner. Will be coming bk again

Everything was clean and nice and I'll be staying again soon.

DO NOT book this property!!! BLACK MOLD in bathrooms and property manager claimed this is normal for beach properties and refused to refund $. Felt ill after being in unit for 10 minutes. Also, manager refused to take phone call….only communicated by email.

I absolutely loved this property!! It was very spacious and clean upon arrival. Beach access wasn’t far from the resort (walking distance). My family and I will definitely be back to stay at this resort in the future.