Hotel is fine . Being able to get coffee in the lobby would be nice . The coffee in the room was not good.

If very nice overnight, stay, I would stay there again

Great accommodations. Great staff

Wonderful place to stay after a long drive trip

Room was immaculate. The building is dated but recently remodeled. Upstairs floors creak, some noise from doors, but acceptable. Nice staff. I'd stay there again,

Clean, comfortable (memory foam beds), friendly staff, great parking. This is a beautiful area with an exceptional hotel to stay at.

The rooms were clean. This is the good news. However, management did not pay any attention to what was booked and could have put my team members in danger. Four rooms were booked. Two of my team members were given keys to rooms where there were people inside. They went inside the rooms and saw the rooms were occupied. Thankfully, they were able to leave the rooms without any altercation. Also, all four rooms that were booked were king bed suites. The two rooms where my team members walked in on others were double queens. The hotel is convenient to where they work. However, two of my team members were not happy when given keys to occupied QQ rooms before receiving their appropriate booking. We are going to spend more money and stay elsewhere the next time we work in Independence, VA.

Nice clean quiet hotel

The desk clerk was very pleasant and accommodating .

Great place to stay

Staff was exceptionally polite and helpful. It was like staying with a friend you always have known! Everything was exceptionally clean

Very clean and well kept.

I love pam at the front desk. I have stayed here so many times and my mom and dad di as well when they come into town! The new owner in my opinion is not very nice. He is judgemental! I wish there was another place to stay in independence! Myself my mom and dad will not be staying here again. The side door to the hotel you do not have to use you key card ( unsafe) the grounds have beer bottles that seem to never get cleaned up.

Very clean and great staff.

Nice staff and understanding of my needs.

Everything was brand new. Staff was very nice.

This place and the people were out of this world great service clean room great stay

Clean, upgraded facility. Friendly staff. Comfortable beds. Would stay there again.

Great location and nice staff.

The front desk staff are so friendly and helpful! We felt so welcomed and cared for. The room was spotless, and the king bed was the most comfortable of the last 4 places weve stayed on this roadtrip. Breakfast was nice, if basic...bagels, muffins, cereal, ceral bars and yoghurt, with lots of coffee and juice. We would stay here again in a heartbeat and higjly recommend it!!!

Very clean and comfortable with modern room design. Front desk very helpful.

Very clean newly updated. The staff was extremely friendly. Good value

So clean and friendly

Lovely staff and nice property.

Great place! Very comfortable and peaceful in beautiful setting.

Great stay. Clean rooms and friendly staff. Quiet and comfortable. The only thing lacking is breakfast- but they do have bagels, muffins, yogurt, cereal, and OJ if that works for you. It was a nice place with a great rate so I wouldn’t let the level of breakfast stop me from staying there though!

Beds were great, room was clean but walls are thin. Staff very nice.

Was traveling on the Blueridge Parkway. Hotel was fine. Thin walled so I could hear people and their heavy foot steps. Cute small town.

Everything was good but the pillows suck! you might want to bring your own, unless you can use a rock for a pillow and still sleep!

Liked

Very nice stay! The hotel has recently been renovated so everything is in great condition. No carpeting in the rooms which I think is great. Everything was very clean. Staff was friendly and accommodating. Two negatives include no elevator in case you have problems with stairs and no hot food fir breakfast other than coffee. That is actually fine for me but does not suit my husband.

Waited for soneobe to cone to desk for 10 minutes but she was very nice. Check in quick after that. Served our purpose as half way mark on our trip.