Quality Inn & Suites El Cajon San Diego East
Hotel in El Cajon, CA
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, in the vicinity of Grossmont College
This smoke-free hotel features an outdoor pool, a 24-hour business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites El Cajon San Diego East offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool.
This smoke-free hotel features an outdoor pool, a 24-hour business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites El Cajon San Diego East offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.
This El Cajon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of El Cajon, CA
Available Rooms
Standard Room, 1 King Bed, Non Smoking
1 King • 249 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
2 Queen • 249 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds with Sofa Bed, Kitchenette, Non-Smoking
2 Queen • 275 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds, Accessible with Roll-In Shower, Kitchenette, Non-Smoking
2 Queen • 249 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible with Roll-In Shower, Non-Smoking
1 King • 249 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
My garden had 15 piles of dog poop. TV didn’t work. The freeway was right out the door. Very terrible area, people were creepy. Front desk was closed so I had to go across the street to check in. My bed squeaked. There where only sheers in my window, no curtain.
0.5 / 5.0
The rooms we booked were including a sofa bed , we did not get the rooms we paid for, both rooms smelled like smoke and cigarettes and both had a roach infestation. We had complained about the rooms and advised us that we would get a refund, we have not received it and keep getting the runaround. Would not recommend staying here at all.
0.5 / 5.0
I need my money back. We did not check in at Quality El Cajon due to safety concerns and hygiene levels. Pictures are way more beautiful and actual place is very bad.
I had to spend two times more dollars for alternate accommodation management again this
Pay back my money by October 11th 2024 OR I will file a complaint in consumer court claiming for pain and suffering caused to our family with children.
0.5 / 5.0
This is not a hotel!!!It is an apartment complex where ppl live. The place is disgusting there was blood on the walls. Trash can outside of the rooms full. I checked in got my room key with my family and walked right out when I saw the room. The bathtub had roaches and was dirty/moldy tub. The room was also not what I had paid for I had “reserved” a room with a bed sofa and the room I was given had only 2 queen beds. It’s the worst and most disgusting place I have ever seen. Shame on Hotels.com for having this on their website.
2.0 / 5.0
Very old furniture and dirty!
1.5 / 5.0
The room was not clean at all.
2.5 / 5.0
the staff were all very helpful n kind. very busy but answered sll my Questions. Customer service was outstanding nthe room was beautiful n clean!
1.5 / 5.0
Rented a room this past weekend for my son’s football game. So we got the double bed with the pullout bed couch. The place was clean, but the toilet was messed up, it wouldn’t flush, & the tv didn’t work. I went & complained to the front desk and the lady at the front desk said she would call maintenance. We waited an hour, and she came to the room door & explained that the maintenance man had left but she was nice enough to try to at least fix the tv. She wasn’t successful. This place is a disaster.
3.0 / 5.0
I booked a room with two beds and a sofa bed but when I get to the room there was no sofa bed, we had to all squeeze into two beds. I asked where the sofa bed was at and they said there was no more but when I booked the room I booked it because it came with an extra sofa bed
1.0 / 5.0
I was “upgraded” into a kitchenette that hadn’t seen a good floor cleaning in a long time, judging by the multiple gouges, scuff marks and splotches (origin unknowable) across the entire floor. Th AC unit blew right into heavy drapes and a lighter weight curtain which one was forced to tie back in order for the AC to function.
Wait! I’m not done: the shower was supposed to be handicap accessible but whoever designed it should have his/her license revoked because:
- once the water was turned on the entire room flooded making it extremely hazardous to move even a step
- the water controls are located behind a ( supposedly handicapped) person who could be seated in a secured bench in the shower, making it impossible to adjust temperature without standing up and turning around (see flooding above)
- the non-skid bath mat would’ve been great for a five-year-old but isn’t suitable for an adult, disabled or not
- the flooding included the toilet area (same room)
- a solution to the hazardous flooding was to make floor mats out of the bath towels supplied, which soaked up a lot of water - then it was safe to cross the room to a dry area (the above-described pock-marked flooring).
Yes, ants and other interesting little creatures appeared to feel at home. One could only wonder what others went unseen. The kitchenette had a full-size range/oven, 12 cu. ft. refrigerator, sink AND a microwave large enough for a turkey 50 yrs ago. Not now. Gut it.
-
2.0 / 5.0
Hotel is in poor condition - the breakfast was terrible. The staff however was super friendly and helpful though.
0.5 / 5.0
KILLED 8 ROACHES IN 3 HOURS NO OPTION TO CHANGE HOTELS AND WOKE UP TO 15 OTHERS UNDER SINK CABINET AND TABLES THEY DID OFFER ANOTHER ROOM BUT DIDNT FIT ALL OF US Not sanitary hurried out asap in morning 😉 my kids are creepeed out
1.0 / 5.0
They were lots of cockroaches running around when you turn off the light
1.0 / 5.0
We reserved a suite that sleeps six with a kitchenette. We were given a room that slept 4. I went down to complain we were given a new room where the couch bed was broken and the kitchen had roaches. Every staff member I spoke with reeked of marijuana. When I asked to speak to a manager I was told there was no manager on site but maybe we would get a discount. The freeway runs directly behind the unit making it a very noisy night very little sleep. The pool was shut down for "maintenance". Overall this was the worst place I've ever stayed with little to no customer service. I would never stay here again.
1.0 / 5.0
They had very dirty beds, and bugs were everywhere including the beds, and the rooms had a really bad smell.
5.0 / 5.0
The room was nice and big.
4.0 / 5.0
Nothing
1.0 / 5.0
When we arrived at 5:00pm the office was closed I had to walk across parking lot to sister hotel Clarion to check in I requested 2 beds they tried to give me one when we got in room staff told me it was odor from freshly painted which I think was untrue I think the smell from from exterminator because later in evening the roaches came out in groups rather disgusting! Never again with UNquality inns and suites and probably not Clarion
1.0 / 5.0
Bugs everywhere
5.0 / 5.0
Close too all
1.0 / 5.0
The rooms are low quality. It was bug infested and lots of damage. They collected a deposit so I took lots of pictures of the room to make sure they don’t try to keep it. The beds are hard as rocks. They put a sheet and thin blanket and another sheet. The bedding had holes in it. I wish I could upload pictures. Do not recommend staying here.
0.5 / 5.0
Worst hotel I have ever stayed at apart from the lady in the front which was very nice and considerate hotel had roaches and dirty sheets, you couldn’t pay me to stay here again.
1.0 / 5.0
Under renovation so paint smell, no blackout drapes, hairdryer, etc. worst breakfast we’ve experienced. On the other hand the staff is very nice and trying to cope with all this.
2.5 / 5.0
Nice stay clean and quiet!
3.0 / 5.0
We enjoyed our stay. Everything listed by previous travelers we're true. But for us, it just a place to rest.
1.0 / 5.0
The room smelled as if they had just sprayed for bugs just before we walked in. It gave me a headache. the TV did not work. The fridge did not work. The beds were extremely uncomfortable. The pool was not available for use.
4.0 / 5.0
Clean and updated and free breakfast
1.0 / 5.0
Way to costly for the conditions. Old. Stained shower.No closet door. Two properties, one office due to understaffing. First room was upstairs. Very hot, didn't want to have to carry everything multiple trips up and down the stairs. Second room, after unpacking, discovered that the door wouldn't lock. They couldn't fix it, so we had to take the upstairs room. Repack, unpack again, climbing the stairs. Ended up late to meet family. Seemed like people were living there long term.
1.0 / 5.0
First thing we saw after we checked in was a cockroaches near trash can by our room. I would have changed it to different hotel but it was late and my kids were tired
1.0 / 5.0
Terrible service. The lady that was supposed to be there to help with breakfast was on her phone the entire time, I wanted to film her and attach it but I disregarded issues. Many people like us were asking for the basic necessities of breakfast like milk or coffee or even syrup. All she had to say was she can bring them tomorrow (there is a supermarket next door to the motel less than 20 yards away). Instead of sitting on her phone she could've done her job and came back with everything we all needed in less than 5 minutes. Due to this, many people chucked there breakfast in the trash because of the service. Also, the jacuzzi was disgustingly green and uncleaned. The whole motel in general is terrible. And I do not recommend.
1.0 / 5.0
For the price I paid they are so lucky I was desperate and stayed. The room smelled like wet wood. They have roaches and I had to ask for new sheets because the pull out couch had used one on there. The towels smelled dingy, which makes me think they don’t use Clorox to wash them. Never again.
1.0 / 5.0
This place was super dirty . Restroom was in poor conditions and looked as it hadn’t been cleaned in months and cockroaches were seen . Wish we could insert photos in review . Area also seemed unsafe as it reeked of weed and smoke .
1.0 / 5.0
This property doesn't even meet satisfactory. Change rooms twice. 1st room TV didn't work, 2nd room hot water didn't work. Bathtubs in all 3 rooms the bathtub glaze was peeling. Staff told me when the remodeled they may have installed the shower faucet incorrectly. This place was looks like it was remodeled in the 70's. Wall air conditioner looked like mold was in the vent. expedia should go to the properties before they these kinds of places to be added to the site. I've been in many quality inns, but this was as bad a drug infested motel six. Breakfast was available, but the coffee was awful and the had very little to choose from. Only 2 apples at 6:30am and they weren't even edible. Never book a room here. Staff wasn't very pleasant and had knowledge of all the issues. The pictures on expedia where from the Clarion hotel across the way where you have to check in. when I showed the staff members the pictures, they said oh well that's the kitchen suite and rooms from clarion. What??? This should place should not be allowed on this site.
0.5 / 5.0
Horrible hotel. First room wreaked of mildew and cigarette smoke. When I went to the desk, they only told me they wouldn’t charge me the smoke fee. I had to ask for another room. The 2nd room smelled better, but the walls were stained, the tub was peeling, and I had no hot water. Horrible horrible horrible hotel.
1.0 / 5.0
We checked in & went to the room within 3 minutes we found 3 cockroaches alive. The bathtub was peeling from the paint they used to cover porcelain chipping. It had a bad smell.
0.5 / 5.0
One of the worst place to stay. Had bugs including cockroaches at the room. The bathroom was pathetic. No telephones to call the hotel desk. Overall it was the worst experience ever I had.
0.5 / 5.0
Not good to stay in full of bed bugs and roaches. Not clean at all…
0.5 / 5.0
Dirty and gross everywhere. Bugs on the walls and stains on the bed sheets. Felt very unsafe and wouldn’t stay again.
1.0 / 5.0
Systems were down and they weren't able to check me in until after 1:30 a.m. (even with reservations). The next morning we woke up to cockroaches roaming our room. We made the decision to check out early and refused to stay a minute longer.
5.0 / 5.0
what’s good like it? 😁😁
FAQs
How much does this hotel cost compared to others in El Cajon?
The average price for a rental in El Cajon is $190 per night. This rental is $99 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites El Cajon San Diego East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites El Cajon San Diego East. Enjoy the water!
Is Quality Inn & Suites El Cajon San Diego East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites El Cajon San Diego East?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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